Ok I will get that requested asap thanks

Hi dx is this better? no I didn’t SAR as I did everything over the phone. 2019-06-24_163230.pdf

Can someone please help? this is the breakdown from RBS after I queried their offers-

Don't give up, I got paid out eventually after 5 years! It was much less than I had worked out BUT I got a letter direct from Santander in march to say they were looking at my claim again! They have made me an offer, which I dont think is enough. I'm trying to find the interest calculators on this site now to recalculate... anyone around to show me where to find them please?

I filled in the questionnaire with minimal details as they have all the details. They are upholding my complaint. They are paying me the rest of what's owed as I started my claim in 2009 and was paid nov 13! Don't give up!

I got my money eventually although it was just the premiums paid plus 8%. Mine took nearly 4 years! Emmtay

Thank you:-)

Thanks dx! dx, As its with the fos I don't think i can tell them to go after Chatham/Paragon can I? Emmtay

Hi, I guess you can mark this as WON now! Email correspondence today.... Dear M&S Thank you for getting me the answers to my questions. Please arrange for the calculations to be re-done using todays date, and I will accept your offer, plus the £300 compensation. Please resend these figures for me to check. I wish for the money to be paid directly into the following bank account, and trust you have the technology to do this today? Account Name- Account Number- Sort Code- Yours sincerely And their reply... Dear...... Thank you for your email accepting the Payment Protection Insurance (PPI) refund and compensatory payment. I have recalculated the refund as of today’s date and the new figure is £6406.43. I've attached the revised calculation for your records. The password to open this document is ********** (case sensitive). I've arranged for a same day transfer to your bank for £6706.43, which includes the £300 compensatory payment. The funds should be at your bank by close of business today. I'm sorry for the delay and inconvenience caused, however I am pleased that we have been able to reach an amicable resolution. Kind regards Nearly 4 years and extremely stressful, but a result at last, and thanks for the ims and citizenB xx

Actually, could that be Emmtay V Colonial/Chatham/Paragon Finance please?

Could one of the site team pop by and rename this thread Emmtay v Colonial/Chatham Finance please?

Hi, still no-one knows who the underwriters for these are? Endeavour have sent back SAR saying they hold no details in my name!

I'm STILL trying to find out who the underwriters were for these, anyone come up with a name yet?

Thanks you both very much

ok, thanks very much for ALL your help ims, and thanks citizenB too. Will post back to let you know how I get on at the last part!