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    • Thank you! Your head is like a power bank of knowledge.  Her health issues are short term, due to a relationship breakdown she took it pretty hard and has been signed off work on medication for 3 months. She only started her job in February 24 so does not qualify for any occupational sick benefits, which is where the ssp only comes in. (You will see me posting a few things over the coming days, whilst I try and sort some things for her)  I sat with her last night relaying all this back and she does want to work out a plan, she was ready to propose £100 for the next 3 months and then an additional £70 per month onto of her contractual to "catch up" but Money247 rejecting the payment holiday and demanding £200 thew her, which is why I came on here.   
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LloydsTSB Credit Card PPI claim - first step


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Hi

I recently read a lot about claiming back PPI money. I got my credit card about 2007 and never realised the insurance was not obligatory. I've read most of threads and I suppose I know what to do.

I'd like to send the first letter to LloydsTSB.. Could someone check and correct the letter as English is not my mother language and there could be some unnecessary words...Also could someone tell me what chances have I got to get money back based on the letter.

 

"I am writing in relation to the above payment protection (PPI) policy which I believe was mis-sold to me.

 

I believe you have not treated me fairly for the following reasons;

 

I was under impression that the insurance was necessary.

I was made frightened that in case loosing my job or in case of serious injury, I would not have any way to pay back the credit. I was asked if I had any savings or any other source of money to repay the credit. Obviously if I lost my job, I would not have but my wife had been working at the time and I could use her wages. I also had had some savings in account abroad so I could use that money. If I were aware that I could use them two sources of money to pay the credit I would not take the cover.

I have to say that on top of that the salesperson was very pushy when selling the product, so I felt I could not say no.

Your salesperson did not tell me that the policy was optional and I could take alternative insurance cover.

Based on above factors I believe the policy was not sold in my best interests.

 

Unless you can prove that the policy was fair and reasonable and that I was treated fairly when I was sold the insurance, I demand a full refund of all premiums, and subsequent interest on these payments, that I have paid in relation to this policy. I also expect 8% interest to be added to each payment I have made as this is the statutory amount a court would pay.

 

I look forward to your full and prompt response to this letter. If this matter is not settled within eight weeks of this letter I shall be contacting the Financial Ombudsman to investigate my complaint."

 

One more thing... Do I need to know exact sum of premiums I paid?

 

Thank you.

Tom

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just simply say you want it refunded as per the enc FOS QC?

 

you have filled out the FOS CQ?

 

and done an SOC?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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"I recently read a lot about claiming back PPIlink3.gif money. I got my credit card about 2007 and never realised the insurance was not obligatory. I've read most of threads and I suppose I know what to do."

 

this is why it is so important to not make yourself look fool - you screw up at the early stages - they'll take you for a mug and short change you.

 

good job you thought to post first well done.

 

let get you back on the right lines.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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use this

 

you'll need the date and aount of every ppi payment

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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hmm, I haven't got all the statements...I need them as the amount of charge is different for each month. If I request LooydsTSB, are they going to send me all of them since March 2007? Is there any other way to get the data... internet banking?

 

Thanks.

Edited by tomaszw
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nope just their latest rate

let them argue about it later.

 

the first thing you should of been reading on most of where you reasearched is to send the an SAR.

 

you'll get atleast 6yrs of data from them

 

hold on the black SAR to go to the link.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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yep PO is great

you can even track when it is cashed.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 months later...

OK. I've got about 1,5kg of paperwork. Most of them are statements. There are no documents about how the PPI was sold. (apart payment protection cover on the statements so I have the date and amount of every PPI payment).

Could you please tell me what would be the next step?

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post 5?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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well not exactly is it?

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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ok well off you go then

get your FOS CQ done and fire those off with a covering letter.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

the FOS CQ answers everything they need to know.

 

just ask them to investigate your complaint of PPI mis-selling.

 

the letter does not need to convey any 'excuses' .

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Share on other sites

Is following covering letter fine?

 

"I believe I have been mis-sold a payment protection insurance policy and would like to request a full refund of my premiums, plus interest paid.

I took out a credit card at your branch (address) and also bought a payment protection policy. The total amount of my premiums plus interest is £ 1009

 

I am requesting a full refund of all my insurance payments, plus interest, which total [£ xxx].

If I do not receive a favourable response from you I will pursue this claim through the Financial Ombudsman."

 

Should I add any interest on the PPI payments (£1009)?

Edited by tomaszw
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you already are if you filled in cell d15

 

ideally you should use the FOSRUNNINGCI SOC

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

I've got everything ready.. well almost. What should I put in cell D15 in the SOC? The interest of the PPI (0.79%) or/and any extra interest the court would give to compensate?

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the interest APR of the loan.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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it's a credit card ppi I'm dealing with. I will provide the annual rate of interest from the statement, which is 20.94%

 

should I print out and send the filled sheet from post #5 along with the FOS CQ?

Edited by tomaszw
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then sorry use the [sOC] spreadsheet sheet in post 5.

FOS CQ + SOC + covering letter

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 2 months later...

Hi,

I don't quire remember how long it has been since I sent the documents but I've just received the reply. I didn't think it would be that easy. They are offering me £1447... Based on the schedule of claim from here I've requested £1582. What do you suggest? Shall I accept what they're offering me?

BIG THANK YOU FOR YOUR HELP SO FAR....:-D

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if the soc you used was the one in post 5 then yes i'd accept it

can you see where they getting their figures from?

can you workout why they are £150 light from the soc in post 5

 

dx

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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