Barclays Bank PPI Masterloan

[peony1gardens]

Hi IMS and Slick,

I went into my local branch of Barclays last week to get them to verify me re the loans I had with Barclays. The chap there looked at my agreements for the loans and then said that there was no PPI on either of them! Now it's true that on the paperwork it states the amount of the loan and then a separate credit charge on top of that and there is not a separate charge for PPI. Also if you look at the interest rate on the loan that does seem to match up to the extra amount. I did ask him why then Barclays didn't just let me know this fact when I sent in my complaint and he replied that they have to be careful with what they say to customers in case there's a comeback from them to Barclays .He also added that they probably asked for the sort code and number of the accounts for these loans because they couldn't find any evidence of PPI on these. Anyway I now feel rather stupid for raising this whole matter on this forum and do apologise for all the time and effort you and others have put in to help me on this. however, I'm also pursuing a separate claim with Barclays for a credit card I have with them which started out as a Morgan Stanley Dean Witter card and which I do know had PPI on it because I have the letter from MSDW to prove this. I presume I need a separate thread to start a discussion about it, though?

Best regards and apologies once more

Peony

[citizenB]

Was there PPI payments on the statements ?

[peony1gardens]

No, there were no separate PPI payments on the statements just the total monthly DDR payment each month.

[slick132]

Hi Peony,

 

Yes, start a separate thread in the PPI forum to d/w the PPI on your MSDW card.

 

In post #28 above, are you referring to the Masterloan a/c or the MSDW a/c ?

 

[peony1gardens]

I was referring to the Masterloan account.

[WFLOSS]

Hi

Don't worry about time wasting, happy to help.

 

I assume you will get all the info on your credit card when they fulfill your SAR, so you should have all the deatil you need.

 

Regards

W

[peony1gardens]

Hi W and IMS,

Have now received SAR info from Barclays but it doesn't include the original agreement or any details about PPI when I took out on my Credit Card, just a load of statements on the history of the account. So I'm no wiser on this. Not sure where to go from here?

I have also started a new thread about an MBNA loan my husband had which ended in 2007. Again we're trying to find out if he had PPI on that but are getting nowhere with MBNA.

Best Wishes

Peony

[ims21]

Hi

 

You don't need the agreement for the card to claim back the PPI.

 

The monthly statements would show the PPI premium paid. Whether you did pay any PPI can depend on how the account was operated. For example if you paid the account in full every month and there was no balance on the card then there would be no PPI.

 

Did the SAR provide full transaction history (i.e. individual transactions) or summaries?

 

ims