LLoyds Tsb credit card

[simh2]

put in a claim for ppi yesterday, went out shopping tried to use the credit card, card getting randomly bounced so phone them to be told that I have gone over my credit limit which they reduced ( conveniently ) last week, news to me !!! very very suspicious also online access to credit card account temporarily not showing balance, payments due etc but bank access ok again suspicious

 

any ideas ?

[maroondevo52]

Hello and Welcome,

 

I've moved this thread to the PPI Forum, please continue to post here regarding this issue,

 

Thanks.

 

Scott.

[rebel11]

Hi sim

 

Don't get too bogged down with their poor Customer Service. They've probably carried out a review thus reducing your Credit Limit, but they should have informed you in advance.

Write a letter of complaint to them, get the final answer, if your still not satisfied, complain to the FOS, it will cost them £500.

Also claim any Credit Card Charges plus interest on both.

[simh2]

received letter in full and final settlement, no fault at their end, also received the letter to inform me of rate decrease dated 24th november but received today !. So guess thats the end of that

[maroondevo52]

So 4 days to settle your claim, are you happy with the outcome ?

[simh2]

So 4 days to settle your claim, are you happy with the outcome ?

 

not really- but from what I hear this happens quite often, so think this battle may be lost but I'll be keeping a closer eye on them in future

[ims21]

Are you saying you got a PPI offer in 4 days?

 

ims

[simh2]

Are you saying you got a PPI offer in 4 days?

 

ims

 

I wish !! I received a final settlement of the complaint I raised about their suspicious actions

[ims21]

Yes Ok....just checking....I'll leave shall I?

 

Its all a question of balance really......you've got the ppi thing going on and a bit of compo(?) for the other complaint.

 

Do you accept what they offer for the sprat and then catch the mackerel with the PPI thing?

 

ims

[simh2]

Yes Ok....just checking....I'll leave shall I?

 

Its all a question of balance really......you've got the ppi thing going on and a bit of compo(?) for the other complaint.

 

Do you accept what they offer for the sprat and then catch the mackerel with the PPI thing?

 

ims

along the same line I was starting to think

[ims21]

Take some time and mull it over.....see how you feel about it then.

 

ims

[maroondevo52]

Are you saying you got a PPI offer in 4 days?

 

ims

 

Ah, wrong end of the stick I picked up, thought it sounded too good to be true

[simh2]

Yes Ok....just checking....I'll leave shall I?

 

Its all a question of balance really......you've got the ppi thing going on and a bit of compo(?) for the other complaint.

 

Do you accept what they offer for the sprat and then catch the mackerel with the PPI thing?

 

ims

no compo offered (apart from £20 for inconvenience - not taken though ) but wouldn't take compo anyway, might chase for admission of wrong doing cos they are adamant they have acted correctly

[simh2]

Yes Ok....just checking....I'll leave shall I?

 

Its all a question of balance really......you've got the ppi thing going on and a bit of compo(?) for the other complaint.

 

Do you accept what they offer for the sprat and then catch the mackerel with the PPI thing?

 

ims

no compo offered (apart from £20 for inconvenience - not taken though ) but wouldn't take compo anyway, might chase for admission of wrong doing cos they are adamant they have acted correctly