HSBC offer but mentions Metropolitan Collection Services

[1964solo]

Hi hope this is in the right forum.

 

I have been made an offer from HSBC re PPI on a loan but I have a nagging doubt over some of the wording

if anyone can shed any light on this I would be most greatful.

 

On the covering letter which I would assume to be fairly standard for most of the part

 

however the paragraph in question reads as follows......

 

"To ensure that this matter has not financially disadvantaged you,

I propose to offer the amount of £100.00 which will be used to reduce the outstanding debt held with HSBC.

 

Additionally a sum of £xxxx.xx will be paid to your account.

 

This figure will efectively return the premiums you have paid."

 

It goes on to talk about the included interest and any tax implications.

 

Now i have no known outstanding debt with HSBC which HSBC have confirmed with me.

 

The amount offered is acceptable by me and I was willing to complete my bank details to have the funds credited,

however on the offer document which I have to sign and return the above information reads slightly differently

and worringly mentions Metropolitan Collection Services (HSBC's in house debt collectors).

 

Th e paragraph reads....... "I accepts the offer of £100.00 to be paid to HSBC and £xxxx.xx to be paid to my bank account in full and final settlement of my complaint against HSBC Bank plc (or any of its subsidiaries)

in respect of xxxxxxxxxxxxxxxxxxxx and understand that this amount will be used to reduce my outstading debt with HSBC"

 

again I have no known debt with HSBC.

 

The Acceptance of Offer then lists the account details of Metrpolitan Collection Services with sort code account number

and customer reference none of which have anything to do with me, it then asks for my bank details.

 

 

My question is are HSBC using MCS to make these payments,

does anyone on here who has received settlement from HSBC PPI claims

had their funds paid by MCS

 

are the people handling these complaints just assuming that i still have the loan running,

which i dont as it was repaid early and finally

 

can anyone give me an idea of how long they take to actually pay you

from acceptance of their offer

as would be great to get this money before christmas.

 

 

 

Cheers

 

Stephen

[dx100uk]

check your cra file

 

are you sure about their calculations?

 

dx

[ims21]

check your cra file

 

are you sure about their calculations?

 

dx

 

+ 1

 

ims

[1964solo]

I have checked my credit report and there is no mention of Metropolitan Collection Services, I have a default with MBNA/Link Financial/Elmwood and small arrears with lloyds TSB no problems with HSBC at all or any oither credit provider

[dx100uk]

all yours then!

 

those three names that have defaults all ring alarmbells to if they are legit defaults too.

 

dx

[1964solo]

all yours then!

 

those three names that have defaults all ring alarmbells to if they are legit defaults too.

 

dx

Cheers, the MBNA/Link/Elmwood is all one default .... Originally with MBNA who sold it to Link who got Elmwood to make an offer but that is being handled as well

[dx100uk]

if anyone ever offers a discount on a debt

then stop paying.

 

it means the bal is either

all charges/ppi

or

there are paperwork errors

 

eitherway they will go nowhere near a court

 

stuff 'em

 

dx