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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cap1 & CCA return


tamadus
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But aren't they enforced under local council bye laws ? That seems to be how it works as every area has a different address to send payment to. I also understand the money generated goes into local council coffers and notinto central government.

 

I guess.

 

The actual ability to issue one and (interestingly) what should be included in one is actually in the RTA 1991! I checked, but mine complies with the act!

 

Isn't weird how the issuers of parking penalties can issue one in the correct form, yet, credit livense holders cannot seem to issue credit agreements worth thousands correctly?

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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I KNEW there would be a point to the apparently off topic content of your post. ;)

 

We can take a while but we always get there :wink:

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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go to work Tam

 

Let me finish my coffee please Birdie, now go back to bed and stop being a slavedriver :rolleyes:

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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If I had time this morning I'd stop in for breakfast :)

 

See you all later I have a 200 mile drive to work now :(

Alliance & leicester:Settled 8/9/06 http://www.consumeractiongroup.co.uk/forum/alliance-leicester-successes/19700-tamadus-l.html?highlight=tamadus

Capital One:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/capital-one/16644-tamadus-capital-one.html?highlight=tamadus

MBNA 2 accounts:Settled 22/9/06 http://www.consumeractiongroup.co.uk/forum/other-institutions-successes/13831-tamadus-mbna-i.html?highlight=tamadus

Smile:Settled 15/11/06

Egg Card:S.A.R - (Subject Access Request) sent 2/10/06

GE Money:S.A.R - (Subject Access Request) sent3/8/06 LBA sent 26/9/06

Abbey:ERC prelim sent 14/9/06. LBA sent 2/10/06. Now it's getting interesting so keep watching

Barclaycard:In criminal default watch this space

Lloyds TSB:In criminal default watch this space

 

If my comments have been useful please click the scales and let me know.

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Employing a DCA or any other form of collection agency is also considered enforcement. The ONLY way they can enforce it is if they get a court order saying it can be enforced. Any other method will be considered as another offence.

 

The term enforcement actually refers to enforcing the contract and it's T&C. That will include trying to enforce payment under the standards T&C. Ergo they need court permission.

 

I am in a dispute with MBNA over an Alliance & Leicester CC. This debt has been in dispute over unlawful charges, s85 and non submittal of a copy agreement s77/78 for a while, but they continued to send letters and have just sold the debt as well whilst in default and the agreement being unenforceable. I reported it to TS, but it looks that will amount to nothing.

I think all these laws written on paper are useless if nobody sticks to them and nobody bothers to enforce them either.

Very furstrating. I have of course stopped all payments and told them why.

(No reaction form them so far apart from a letter saying they will look into my complaint....what complaint ?) :rolleyes:

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Sometimes it's just nice to know that, should they have the balls to take the final leap, you can wave their transgressions under the judge's nose and say, look how the buggers have been carrying on m'lud.

 

Do they really think they can get away with this behaviour and still stand a chance in court????

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Yes Un1 it is 6 months from the time that the debtor was made aware of the breach. That is the timescale in which you have to prosecute via a Magistrates Court.

 

Your correct, the Human Rights Act does not apply to private companies and of course that includes the CRA's, FOS & the FSA!!!

However, it would apply in the case of the OFT who are a government body.

 

It is about time that we all seriously considered making a mass complaint to the OFT.

 

The last time I spoke to my local TS fair trading officer, I stated that many consumers are in the same position as me and that because a consumer has to make a complaint about a S78 breach it has to be through their local TS office it would give an unclear statistic about the seriousness of the matter/breaches. She informed me that if ones complaint goes through Consumer Direct, the OFT's consumer arm, then a log of the complaints are made?

 

I am sure that this is probably correct, but surely a mass complaint to the OFT itself would have a significant impact.

 

I will leave you all with the thought...Our Human Rights and the OFT!

 

Love AC

 

The Human Rights Act applies to public authorities, including bodies which carry out public functions. It does not generally apply to disputes with a private individual or company, unless it is carrying out a public function

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Why don't you just go to the courts and ask for an injunction against the Banks recording your information with the CRAs while you are pursuing the S85 claim. They are only able to record credit information because you gave them permission under the Agreement. If they are not entitled to enforce the Agreement because they are in Default, then they are not allowed to record information with the CRAs either.

 

Would you not be perfectly entitled to ask the Court to issue an injunction ordering them to remove your record entirely from the CRAs and cease recording any new information until the case has been heard? If they then carried on recording information they would be in Contempt of Court - very very serious.

 

I know - they have defaulted me with CRAs and sold the debt whilst not only in dispute but unenforceable. It is MBNa - I think they are under the impression law does not apply to them. (well, that's how they behave anyway)

As TS doesn't seem to be too worried about this conduct (and I know I am not the only one who has complaints going against MBNA for breaches of the CCA) one wonders whether any form of court action would have any effect

One does start to wonder sometimes:mad:

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Nicole, so what if they've sold the debt.

 

The DCA won't have any more grounds to pursue you for any outstanding amount if there is no credit agreement. You can also now ask the DCA for a credit agreement and a deed of assignment.

 

This doesn't stop you pursuing section 85 or the charges, though. You also need to report their conduct to the Office of Fair Trading.

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Nicole, so what if they've sold the debt.

 

The DCA won't have any more grounds to pursue you for any outstanding amount if there is no credit agreement. You can also now ask the DCA for a credit agreement and a deed of assignment.

 

This doesn't stop you pursuing section 85 or the charges, though. You also need to report their conduct to the Office of Fair Trading.

 

Oh, it doesn't trouble me too much that they have sold it as such, it is just the nerve to ignore legislation by doing so that gets up my nose.

The DCA (LINK Financial) has not made any contact as yet and nothing more from MBNA apart from a letter saying they are looking into my complaint and will get back to me :)

I have complained to OFT in writing, but have heard nothing back as yet

Maybe they don't reply, on their website it states they won't handle individuals complaints, so they may just have logged it on a database ?

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Just a quick question, are people complaining to the OFT or to Consumer Direct (part of the OFT for individual consumers). I'd have thought it better to go through CD as they will pass information onto Trading Standards if necessary.

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The Human Rights Act applies to public authorities, including bodies which carry out public functions. It does not generally apply to disputes with a private individual or company, unless it is carrying out a public function

 

interesting JonCris - could we argue that the CRA'a carry out a public function?

Disclaimer: Anything I write in these forums is my personal opinion and offered without prejudice. If in doubt, please seek independent legal advice.

 

*If what I have told you in this post has helped, please press the star at the bottom left and tell me!!*

 

My charges claims:

un1boy vs egg *SETTLED* | Un1boy vs LTSB-SETTLED | un1boy vs Black Horse-SETTLED | Un1boy v Smile *WON* | un1boy v HSBC - SETTLED! | Un1boy's HSBC CC - SETTLED! | Un1boy vs Co-Op *SETTLED* |un1boy vs Co-Op CC *SETTLED*

 

Default removals:

un1boy v Equifax - Default removal

un1boy vs Experian - Default removal

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Anyone care to glance at this on the "other " CCA thread

 

I think I'm Screwed..... :-(

 

http://www.consumeractiongroup.co.uk/forum/post-753131.html

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Anyone care to glance at this on the "other " CCA thread

 

I think I'm Screwed..... :-(

 

http://www.consumeractiongroup.co.uk/forum/post-753131.html

 

Dave

 

Unless I haven't spotted it it's meaningless as it doesn't appear to have the borrowers (you) signature. If so it could have been produced yesterday.

 

Did you request a 'true' copy. If so & it doesn't have your signature it isn't a 'true' copy therefore worthless

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erased my sig for security reasons

 

Dave

** We would not seek a battle as we are, yet as we are, we say we will not shun it. (Henry V) **

 

see you stand like greyhounds in the slips,

Straining upon the start. The game's afoot:

Follow your spirit; and, upon this charge

Cry 'God for Harry! England and Saint George!'

:D If you think I have helped, informed, or amused you do the clickey scaley thing !! :D

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Thanks

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