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    • further polished WS using above suggestions and also included couple of more modifications highlighted in orange are those ok to include?   Background   1.1  The Defendant received the Parking Charge Notice (PCN) on the 06th of January 2020 following the vehicle being parked at Arla Old Dairy, South Ruislip on the 05th of December 2019.   Unfair PCN   2.1  On 19th December 2023 the Defendant sent the Claimant's solicitors a CPR request.  As shown in Exhibit 1 (pages 7-13) sent by the solicitors the signage displayed in their evidence clearly shows a £60.00 parking charge notice (which will be reduced to £30 if paid within 14 days of issue).  2.2  Yet the PCN sent by the Claimant is for a £100.00 parking charge notice (reduced to £60 if paid within 30 days of issue).   2.3        The Claimant relies on signage to create a contract.  It is unlawful for the Claimant to write that the charge is £60 on their signs and then send demands for £100.    2.4        The unlawful £100 charge is also the basis for the Claimant's Particulars of Claim.  No Locus Standi  3.1  I do not believe a contract with the landowner, that is provided following the defendant’s CPR request, gives MET Parking Services a right to bring claims in their own name. Definition of “Relevant contract” from the Protection of Freedoms Act 2012, Schedule 4,  2 [1] means a contract Including a contract arising only when the vehicle was parked on the relevant land between the driver and a person who is-   (a) the owner or occupier of the land; or   (b) Authorised, under or by virtue of arrangements made by the owner or occupier of the land, to enter into a contract with the driver requiring the payment of parking charges in respect of the parking of the vehicle on the land. According to https://www.legislation.gov.uk/ukpga/2006/46/section/44   For a contract to be valid, it requires a director from each company to sign and then two independent witnesses must confirm those signatures.   3.2  The Defendant requested to see such a contract in the CPR request.  The fact that no contract has been produced with the witness signatures present means the contract has not been validly executed. Therefore, there can be no contract established between MET Parking Services and the motorist. Even if “Parking in Electric Bay” could form a contract (which it cannot), it is immaterial. There is no valid contract.  Illegal Conduct – No Contract Formed   4.1 At the time of writing, the Claimant has failed to provide the following, in response to the CPR request from myself.   4.2        The legal contract between the Claimant and the landowner (which in this case is Standard Life Investments UK) to provide evidence that there is an agreement in place with landowner with the necessary authority to issue parking charge notices and to pursue payment by means of litigation.   4.3 Proof of planning permission granted for signage etc under the Town and country Planning Act 1990. Lack of planning permission is a criminal offence under this Act and no contract can be formed where criminality is involved.   4.4        I also do not believe the claimant possesses these documents.   No Keeper Liability   5.1        The defendant was not the driver at the time and date mentioned in the PCN and the claimant has not established keeper liability under schedule 4 of the PoFA 2012. In this matter, the defendant puts it to the claimant to produce strict proof as to who was driving at the time.   5.2 The claimant in their Notice To Keeper also failed to comply with PoFA 2012 Schedule 4 section 9[2][f] while mentioning “the right to recover from the keeper so much of that parking charge as remains unpaid” where they did not include statement “(if all the applicable conditions under this Schedule are met)”.     5.3         The claimant did not mention parking period, times on the photographs are separate from the PCN and in any case are that arrival and departure times not the parking period since their times include driving to and from the parking space as a minimum and can include extra time to allow pedestrians and other vehicles to pass in front.    Protection of Freedoms Act 2012   The notice must -   (a) specify the vehicle, the relevant land on which it was parked and the period of parking to which the notice relates;  22. In the persuasive judgement K4GF167G - Premier Park Ltd v Mr Mathur - Horsham County Court – 5 January 2024 it was on this very point that the judge dismissed this claim.  5.4  A the PCN does not comply with the Act the Defendant as keeper is not liable.  No Breach of Contract   6.1       No breach of contract occurred because the PCN and contract provided as part of the defendant’s CPR request shows different post code, PCN shows HA4 0EY while contract shows HA4 0FY. According to PCN defendant parked on HA4 0EY which does not appear to be subject to the postcode covered by the contract.  6.2         The entrance sign does not mention anything about there being other terms inside the car park so does not offer a contract which makes it only an offer to treat,  Interest  7.1  It is unreasonable for the Claimant to delay litigation for  Double Recovery   7.2  The claim is littered with made-up charges.  7.3  As noted above, the Claimant's signs state a £60 charge yet their PCN is for £100.  7.4  As well as the £100 parking charge, the Claimant seeks recovery of an additional £70.  This is simply a poor attempt to circumvent the legal costs cap at small claims.  7.5 Since 2019, many County Courts have considered claims in excess of £100 to be an abuse of process leading to them being struck out ab initio. An example, in the Caernarfon Court in VCS v Davies, case No. FTQZ4W28 on 4th September 2019, District Judge Jones-Evans stated “Upon it being recorded that District Judge Jones- Evans has over a very significant period of time warned advocates (...) in many cases of this nature before this court that their claim for £60 is unenforceable in law and is an abuse of process and is nothing more than a poor attempt to go behind the decision of the Supreme Court v Beavis which inter alia decided that a figure of £160 as a global sum claimed in this case would be a penalty and not a genuine pre-estimate of loss and therefore unenforceable in law and if the practice continued, he would treat all cases as a claim for £160 and therefore a penalty and unenforceable in law it is hereby declared (…) the claim is struck out and declared to be wholly without merit and an abuse of process.”  7.6 In Claim Nos. F0DP806M and F0DP201T, District Judge Taylor echoed earlier General Judgment or Orders of District Judge Grand, stating ''It is ordered that the claim is struck out as an abuse of process. The claim contains a substantial charge additional to the parking charge which it is alleged the Defendant contracted to pay. This additional charge is not recoverabl15e under the Protection of Freedoms Act 2012, Schedule 4 nor with reference to the judgment in Parking Eye v Beavis. It is an abuse of process from the Claimant to issue a knowingly inflated claim for an additional sum which it is not entitled to recover. This order has been made by the court of its own initiative without a hearing pursuant to CPR Rule 3.3(4)) of the Civil Procedure Rules 1998...''  7.7 In the persuasive case of G4QZ465V - Excel Parking Services Ltd v Wilkinson – Bradford County Court -2 July 2020 (Exhibit 4) the judge had decided that Excel had won. However, due to Excel adding on the £60 the Judge dismissed the case.  7.8        The addition of costs not previously specified on signage are also in breach of the Consumer Rights Act 2015, Schedule 2, specifically paras 6, 10 and 14.   7.9        It is the Defendant’s position that the Claimant in this case has knowingly submitted inflated costs and thus the entire claim should be similarly struck out in accordance with Civil Procedure Rule 3.3(4).   In Conclusion   8.1        I invite the court to dismiss the claim.  Statement of Truth  I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.   
    • Well the difference is that in all our other cases It was Kev who was trying to entrap the motorist so sticking two fingers up to him and daring him to try court was from a position of strength. In your case, sorry, you made a mistake so you're not in the position of strength.  I've looked on Google Maps and the signs are few & far between as per Kev's MO, but there is an entrance sign saying "Pay & Display" (and you've admitted in writing that you knew you had to pay) and the signs by the payment machines do say "Sea View Car Park" (and you've admitted in writing you paid the wrong car park ... and maybe outed yourself as the driver). Something I missed in my previous post is that the LoC is only for one ticket, not two. Sorry, but it's impossible to definitively advise what to so. Personally I'd probably gamble on Kev being a serial bottler of court and reply with a snotty letter ridiculing the signage (given you mentioned the signage in your appeal) - but it is a gamble.  
    • No! What has happened is that your pix were up-to-date: 5 hours' maximum stay and £100 PCN. The lazy solicitors have sent ancient pictures: 4 hours' maximum stay and £60 PCN. Don't let on!  Let them be hoisted by their own lazy petard in the court hearing (if they don't bottle before).
    • Thanks for all the suggestions so far I will amend original WS and send again for review.  While looking at my post at very beginning when I submitted photos of signs around the car park I noticed that it says 5 hours maximum stay while the signage sent by solicitor shows 4 hours maximum stay but mine is related to electric bay abuse not sure if this can be of any use in WS.
    • Not sure what to make of that or what it means for me, I was just about to head to my kip and it's a bit too late for legalise. When is the "expenditure occured"?  When they start spending money to write to me?  Or is this a bad thing (as "harsh" would imply)? When all is said and done, I do not have two beans to rub together, we rent our home and EVERYTHING of value has been purchased by and is in my wife's name and we are not financially linked in any way.  So at least if I can't escape my fate I can at least know that they will get sweet FA from me anyway   edit:  ah.. Sophia Harrison: Time bar decision tough on claimants WWW.SCOTTISHLEGAL.COM Time bar is a very complex area of law in Scotland relating to the period in which a claim for breach of duty can be pursued. The Scottish government...   This explains it like I am 5.  So, a good thing then because creditors clearly know they have suffered a loss the minute I stop paying them, this is why it is "harsh" (for them, not me)? Am I understanding this correctly?  
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Paying QuickQuid Again!! **


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My quick summary of QuickQuid Accept bank debit cards as there main rob you blind method Will accept Paypal at a push, but inform it is not secure Will not accept prepaid cards or standing orders Are not interested in repayment plans or replying to communications in a positive manner. Are incredibly frustrating to deal with with there "songs from the same hymn sheet" and automated email replies. I have had backwards & forwards communication everyday for 5 weeks now and they are just not co-operative. Would I have grounds to complain to the OFT or FOS if they are not prepared to discuss or accept my proposed methods of payment? I want to realistically pay them but they just won't let me.

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You won't get QQ bank details for love nor money... I have heard of them being successfully paid by Paypal but personally I don't use it

 

As another of my creditors I just give them (Quick Quid) the details to set up direct debit give sort code and account number only no other info from account card! - at the end of the day I have it in writing what payments they will be taking so intend to use that if it 'goes wrong' - but I doubt it will because I've already had one direct debit out and it was for the amount agreed - hope this reassures x

 

I now have 2 seperate accounts - one purely for the PDL repayments and the other for my income incase I do hit any problems

 

Suprised they won't take pre-payment cards as surely this is just like a normal card with long number on the front and expiry date ?

Happy to share my experience but for your own protection, please check and double check what myself and other Caggers inform

...

“Nothing in this world can take the place of persistence.”

 

:-)

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Report them to

 

http://www.consumerdirect.gov.uk for the Office of Fair Trading

http://www.tradingstandards.gov.uk for Trading Standards

 

The FOS route is painfully slow and can take up to three months before they decide they do have a case... you have to give the company 8 weeks to reply and then a further 8 weeks to sort something out then the FOS will step in, far too long for something like this.

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What reason did they give for not taking a prepaid card? if you don't tell them it's prepaid - how would they know ?

Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Thank you for your replies. They are by far the worst creditor I have ever had to deal with - just not interested in helping. They are quick to chase non-payments by relentless calls and emails but when you ask for them to reply to a question - nothing I have copies of all my emails and "live" chat transcripts such as this last one Rachelle: Thank you for waiting. Unfortunately our system will not take the prepaid master card but you can use it and pay via PayPal. However we will need the PayPal Transaction ID # immediately after you make the payment so that we can update your account to an active stayus and customer service can assist you. I will try the prepaid and if they reject it , it will hopefully give me more leverage if they try to take things further.

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Thank you for your replies. They are by far the worst creditor I have ever had to deal with - just not interested in helping. They are quick to chase non-payments by relentless calls and emails but when you ask for them to reply to a question - nothing I have copies of all my emails and "live" chat transcripts such as this last one Rachelle: Thank you for waiting. Unfortunately our system will not take the prepaid master card but you can use it and pay via PayPal. However we will need the PayPal Transaction ID # immediately after you make the payment so that we can update your account to an active stayus and customer service can assist you. I will try the prepaid and if they reject it , it will hopefully give me more leverage if they try to take things further.

Hi I reported them to the relevant people ie trading standards etc and I told them I did it by email . They raided my bank account a few wks ago with an agreed extension in place but after countless emails agreed a payment plan and I will only be paying them with a pre paid card and I won't tell them its a pre paid card at the end of this month .report them asap they are ignorant morons who don't understand basic english and will constantly ignore ur questions. , the customer service team are the thickist people iv ever come accross in my life and are certainly not trained properly in dealing with people so report them and tell them they have repeatedly failed to help u under british regulations

:violin::ban::lock1::bump::clock:
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Guest QuickQuidCustomerService

Hi Kowens,

 

I'm sorry that you are experiencing some frustrations with your loan process. We try to offer the repayment methods that are safe and responsible for all involved. We are willing to work out reasonable repayment plans with our customers as well! If you contact our normal Customer Service email and put the code BAFS11 in the subject line, we will get back to you promptly. Please reference your username and include a link to this thread so that we can be prepared to assist you better.

 

Thanks! We look forward to hearing from you!

QuickQuid

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QuickQuidCustomerService

 

Thank you for replying but frankly your statement of trying to offer safe and responsible payment methods is absolute rubbish.

 

You must be one of the only companies in any sector that is not willing to provide bank details or does not accept standing orders as a practical means of customer payment.

 

Also your advisers contradict each other on a regular basis in that you either do/do not accept prepaid cards and Paypal is/is not a secure method.

 

I have sent countless emails to your various addresses but they come back with the same automated replies.

 

Due to the way that you are replying to these communications I am afraid that I would not trust any telephone conversations

that I may have with you

 

You can probably tell from this post that I am angry with you as all I am trying to do is pay back what I owe you in a realistic timescale

but I feel that you have been totally obstructive in my offers of repayment.

E.g. you will not consider any repayment terms until I default the account and the deferred balance has been paid first.

 

The frustrating thing about all of this is I could have paid you at least 50% of what I owe you by now if you had not been dragging things out.

 

Again I appreciate your reply but I suggest that you read all of this forums threads and posts relating to your company.

 

It does not make good reading for your company

Edited by KOWENS132
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Nice reply to a useless 'automated' rep... these 'automated rep' replies stopped a while ago (see that QQ Rep started in March and has only made 27 posts, very very bad and most posts in similar vein, ie contact them by phone).

 

I will alert the site team that the 'auto rep' is back and they can monitor how 'useful' their posts are.

 

Note to QQRep.... read Lee Vodaphone Rep's answers for an effective way of dealing with complex issues.

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:whoo::smile::-x

Hi Kowens,

 

I'm sorry that you are experiencing some frustrations with your loan process. We try to offer the repayment methods that are safe and responsible for all involved. We are willing to work out reasonable repayment plans with our customers as well! If you contact our normal Customer Service email and put the code BAFS11 in the subject line, we will get back to you promptly. Please reference your username and include a link to this thread so that we can be prepared to assist you better.

 

Thanks! We look forward to hearing from you! surprise surprise that qq are on here again ,you can ask them for a payment plan and eventually will agree one then wham another email arrives telling you you cant have one .this shows incompetance on the customer service teams and shows that they do not communicate with each other and fail to read your emails to them and vice versa they dont read the emails previously sent to you by them therefore they are not clear with customer accounts and have real problems in dealing effectively with there customers complaints ,issues etc.quick quid will lose the licence eventually in the uk with all the complaints going in about them as they are one of the most untrustworthy loan companys on the market and continuosly raid peoples banks accounts when in the uk this is illegal practice

QuickQuid

Edited by quackquack
illegally raiding uk bank accounts
:violin::ban::lock1::bump::clock:
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:madgrin::jaw::smile:
:whoo::smile::-x
all ,read todays daily mirror it has a large spread on toothfairy finance not good reading as expected but now they are investigating these payday loan companys its only a matter of time before they all lose there licence in the uk ,tooth fairy are being fined 50.000 pounds hurrah and iv sent the daily mirrors investigation team my experience on quick quids fraud on my bank account so at last the daily mirrors on the ball and iv notified the daily mirror of this forum Edited by quackquack
tooth fairy finance investigated by the daily mirror today
:violin::ban::lock1::bump::clock:
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