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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Zoeo vs Barclays * WON *


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Can I ask who you spoke to? was it Keith Jeremiah?

BEFORE starting your claim read through the FAQ's and if there's something you aren't sure of then ask.

If you win, donate to this site

Contents of my posts are purely my own personal opinions, some formed by personal experience and some from research. If in doubt seek qualified legal advice.

 

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No it wasn't KJ. I addressedmy court bundle copies to Adrian Ruffhead who submitted the defence, but not sure if he is still there but when i phoned and asked for Alex Martin (as thats who others have been successful with lately) i spoke to a lady called Rebecca Connolly and she is the one who has sorted it all out today. I am still in shock!!!!!!!!!!!

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Can I ask who you spoke to? was it Keith Jeremiah?

 

Bluey, my love, where have you been? :shock: KJ has not been dealing with those pesky CAGgers for a while now!!!

 

My settlement was handled by a Mr Evans, and subsequent claims seem to have had this same lady Zoeo is referring. I think that claims are going to Churchill Place from MCOL to AQ, then are being passed to... Swansea? possibly, where they are now settling claims from. Still a bit early to establish a pattern for sure, but I think I can see it emerging.

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Apologies for hijacking your thread but I just wondered if any of the mods know whether or not Barclays have ever actually turned up to court? I. along with several others, have directions hearing on 21st dec in cardiff, I have no problem with attending and showing Barclays I mean business but to be perfectly honest I just dont see them turning up. How can they possibly inform the court of how the case should proceed if they know full well they are not going to pursue it to full hearing?

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I'm in Cardiff on that day too. Their solicitors may turn up or they may send written representations.

 

They have NOT turned up inside the Court for a final hearing. As you say, they are unlikely to turn up at our Directions Hearing either.

 

This is still a case of stalling tactics by Barclays.

To follow my case progress, click here to see where I'm at right now.

 

Welshman

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Oh my goodness how did I miss this? WELL DONE ZOE!!!!!!!! :D :D :D

 

It was our scary bundles that did the trick :D have you had your letter? Mind came with a confidentiality clause on but I crossed it out and sent it back with a cover letter explaining I would settle but only without the confidentiality clause (cuz I have kinda already told all you lot anyways :lol: ).

 

Well done anyway matey. x x

My opinions are just that, I will help if I can but I am NOT a professional. If in doubt seek legal advice.

READ THE FAQ'S BEFORE ASKING A QUESTION! THEY ARE THERE FOR A REASON! AS IS THE USER-GUIDE!

 

My active claims:

Owed £150 from Barclays.

Husbands claims:

Owed £1049 from Lloyds.

 

Glorious Victories!:

Barclays Joint Account- Settled £823.

HSBC Joint account-Settled £50.

Studio- Settled £80.

HSBC Student account- Settled £560.

Lloyds Credit Card- Settled £72.

Freemans- Settled £40.

Abbey Joint Account- Settled £330.

Waiting till all claims settled then Donation-A-Rama.

:D

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