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    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
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    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
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Spam-v- Lloyds Tsb Mastercard 'Summary Judgement'


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Hello all,

 

Not much to report at this stage other than I have a Lloyds Credit card and Bank account.

 

I had the credit card payments under arrangement through a DMP but when I sacked them for being useless Lloyds decided to demand full minimum payment and have whacked on full interest.

 

The account, according to the internet banking statement is closed and shows nil credit available and no credit limit but the monthly statements show a Credit limt of £xxxx and an available credit of £xxxx . They are updating my credit file regularly reflecting these details. To date I have been a good Spam and paid up regularly but I'm a bit miffed about the way they have treated me so I may start to make some waves...

 

Unfortunately I have been unable to open a parachute account thanks to my CCJ from Phoenix and the dodgy defaults from Halifax so I need to tread carefully on this one. :shock:

 

My reason for todays post is that I sent off a CA request to the address on the contact details Sticky for the Compliance Dept in Chatham and my

tracking on the Royal mail website shows it has been redirected.:(

 

Would anyone have a clue where it may have been redirected to?

 

I am wondering if this department is still at that address as mail is being redirected but being a newbie to the lloyds forum I'm still finding my way around.

 

Has there been any updates on contact details recently re SARs and CA requests?

:oops:

Sorry to be troublesome. :oops:

 

Spam.:)

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They say money talks......mine just keeps saying "Goodbye"

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Spamalot,

 

I opened a parachute account with co-op just a basic account but it does give you a visa electron card. I also have a number of CCJs and defaults, they were not too worried about that.

 

HH

 

Thanks HH,

 

I tried the co-op and got a big fat no today :evil: it doesn't help that the CCJ I have is also being updated as defaults on my file by OC (HFC) and DCA (Marlin) so it looks like I've defaulted on nearly £25000 when it's actually £8000... Que sera and all that.:|

 

Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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Well I am shocked, was it a basic account you applied for. Believe me I thought I would never get an account with my credit record but they said yes.

 

HH

 

Yep... just a basic account ...no frills no overdraft....just somewhere to bank my salary etc... I shall just have to tread mega carefully with Lloyds.

 

I have my set aside hearing for the CCJ in August so if all goes well I shall sue for damages with regards to my rating.... but thats another story. ;)

 

Thanks again though.

 

Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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Have you tried the post office for an account?

 

FTD

 

Hi, and thanks for looking in.

 

I did look there originally but I couldn't see that they actually did a bank account as such... I only saw savings etc.

 

I think for the time being I am going to have to give up on the parachute idea as the more times my file is being accessed/viewed and the more knockbacks I'm getting the worse it seems to be.

 

As far as I'm aware I am not owed any bank charges from Lloyds as I always kept within my overdraft limit etc. so I won't be upsetting them by asking for money back.

 

I am just challenging the credit card so hopefully they won't be able to take the money out of my current account without my permission if I withold payment, but I'm not sure. :confused:

 

Can they take money out of a current or savings account to service a credit card or is it just loans and overdrafts where they can help themselves willy nilly?

 

Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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Can they take money out of a current or savings account to service a credit card or is it just loans and overdrafts where they can help themselves willy nilly?

 

Spam. :)

 

 

I presume they would 'offset' from any account in the Lloyds group if the need arised

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Absolutely nothing to do with Lloyds but I got my Official 'No' from the Co-op today and they included in the rejection letter the offer of a 'Cashminder' Account which I just applied for over the phone and was accepted!!

 

That must have been the one Hammy meant, I'd applied for 'Basic' previously.. Thanks Hammy..:)

 

The game is on again... although I've had no reply from my CA request and they haven't cashed the £1 cheque yet... (no point sending a postal order they've got my sig all over the place for the last 20 odd years.)

 

Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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Sorry Spam, should have said it was a "cashminder" account but I refer to it as a basic account. Had no problems with setting up DDs, Standing Orders and the visa electron card is great

 

Glad you got sorted.

 

Move your money quick before LTSB get their hands on it!.

 

HH

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Hammy

 

another basic account you could have applied for is Basic Natwest account, we applied online over weekend and were accepted only requested identification details so im sure no credit check was done, but if your sorted out now thats good.

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  • 3 weeks later...

Ok, I've got my 'Cashminder' up and running now so it's time to play with LLoyds!...:eek:

 

I have had no reply whatsoever from my CCA request so I'm in a bit of a quandary.... as it was originally 'redirected' should I give them the benefit of the doubt and start afresh sending another request or is it usual for them to just arrogantly dismiss these requests..

 

If I do send another request, should I send it to the address above or the address on the statement in Brighton... gawd they're all over the place..how do you track 'em down...:rolleyes:

 

Thanks, Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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Hi all,

 

Mini Update.

 

Sent off another CCA request with a covering letter saying that this is the second request and if I've sent it to the wrong place to pass it to the right one and inform me or the account will go into dispute....

 

I won't hold my breath.:rolleyes:

 

Spam.:)

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They say money talks......mine just keeps saying "Goodbye"

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Bah Humbug... Sods Law..

 

Checked my bank account today and they've cashed the £1 cheque for my first request... so the buggers did have it after all. So I've now wasted another recorded delivery letter, printer ink and paper...grrr

 

Spam.:mad:

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They say money talks......mine just keeps saying "Goodbye"

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Hi All. :)

 

Got my reply today for my CA request.

 

C A Reply Lloyds 1 picture by Spamalot_bucket - Photobucket

 

C A Reply Lloyds 2 picture by Spamalot_bucket - Photobucket

 

C A Reply Lloyds 3 picture by Spamalot_bucket - Photobucket

 

And 2 lots of T&C's

 

Strikes me this reply is very defensive considering I only asked for a true copy of my CA etc. and I wonder if they either can't find it or it's not enforceable.:rolleyes:

 

I believe the agreement dates back to 1997 so it's a bit old.

 

Any thoughts on my next move?

 

Thanks,

 

Spam.:)

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They say money talks......mine just keeps saying "Goodbye"

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Spam, I also got the same letter this morning but no copy of the statements of account just credit agreement with my name and address and conditions of use which could have been typed out yesterday. They also state in our letters that they are endeavouring to locate the original signed agreement - this is from a company whose solicitors have issued court proceedings against me weeks ago disclosing a credit agreement with the wrong account number and have told me in writing that they got it wrong and then another agreement which subsequently was supposed to turn into my credit agreement for my present card claiming they have supplied a copy of the agreement - my disclosure list is looking good!!

 

As for advice I personally would sit back because in the end they think they are right and will issue court proceedings against you that I am sure.

 

HH

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Hi,

 

I'm wondering whether to 'dispute the account' or not at this stage because it's only just hovering under the Small claims threshold... I want to, but I feel that as the arrogant swines have said that they have complied with my CCA request I doubt they will take any notice of my 'you're not allowed to add interest 'etc. and start piling it on with the charges and take me over the £5k mark. :(

 

Decisions, decisions, decisions.. :confused:

 

Spam.:)

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They say money talks......mine just keeps saying "Goodbye"

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Hi,

 

Can anyone advise whether If I disputed the account now at below £5000 if any subsequent charges were added and this reached litigation.. would it be allocated to fast track?

 

Thanks.

 

Spam.:)

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They say money talks......mine just keeps saying "Goodbye"

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Got a Letter from them today... apparently I've had cause to complain :confused:

and they will respond to me within 28 days... perhaps they are anticipating my account in dispute letter. :rolleyes:

 

Can anyone tell me if LLoyds are actually sending out copies of the agreements at all or are they relying on freshly printed T&C's with customer Names and addresses on top ,a bit like Barclays?

 

Thanks,

Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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Hi Hammy,

 

They have said the same in a letter to me. The thing is, When I started having difficulties I asked them to freeze interest, reduce payments etc which they did do for a while.. but I am now expected to pay full minimum payment plus interest without the benefit of the rest of my agreement i.e credit ( not that I want it!!:eek:)... it seems they have terminated their side of the bargain but expect me to carry on with mine...:confused:

 

I never 'defaulted' so can they legally do that?? I really want to see what I've signed..

 

I've got a feeling this is going to be a long road....

 

Spam. :)

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They say money talks......mine just keeps saying "Goodbye"

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