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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

I am having serious problems with Stirling Park

justka

By justka
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justka

justka

Posted
Posted (edited)

We (my partner and I) worked for a family and we lived in their house. The contract we had was to live there but NOT as tenants. We had to pay phone and broadband bills – that’s all.

When we moved out our ex-landlord sent a letter to the council saying we were responsible for paying the council tax for all the time we lived there. We knew nothing about it until we got the letter from Stirling Park . They told us we had to pay £700 – it now comes to £850.

We went to CAB and they sent a letter to the council explaining that we weren’t the people responsible for paying the council tax but it didn’t help. The council still want us to pay. We tried to contact Stirling Park but have not heard anything.

Can anyone tell us if they are right? What can we do? What will happen if we don’t pay Stirling Park?”

Edited by justka
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maroondevo52

maroondevo52

Posted
Posted

Hello and Welcome, justka.

 

I've moved this thread to the appropriate Forum, you should get some help shortly.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

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josephbloggs

josephbloggs

Posted
Posted

Did you have a formal tenancy agreement? If so does it clearly state which bills you are responsible for.

If it was just a verbal agreement, the onus falls on the occupier of the property at that time, (unless it a multi-occupancy property in which case landlord would be liable)

None of the beliefs held by "Freemen on the land" have ever been supported by any judgments or verdicts in any criminal or civil court cases.

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ploddertom

ploddertom

Posted
Posted
We (my partner and I) worked for a family and we lived in their house. Was this their residence or a house/cottage elsewhere. The contract we had was to live there but NOT as tenants. We had to pay phone and broadband bills – that’s all.

When we moved out our ex-landlord sent a letter to the council saying we were responsible for paying the council tax for all the time we lived there. We knew nothing about it until we got the letter from Stirling Park the landlord - from memory Stirling Park are Debt Collectors/Sherriffs officers. They told us we had to pay £700 – it now comes to £850.

We went to CAB and they sent a letter to the council explaining that we weren’t the people responsible for paying the council tax but it didn’t help. The council still want us to pay. We tried to contact Stirling Park but have not heard anything.

Can anyone tell us if they are right? What can we do? What will happen if we don’t pay Stirling Park?”

 

I assume this is for Scotland which is different to us south of the Border.

 

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justka

justka

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we don't have "tenancy agreement" but "statement of employment particulars" and there is written-

"...you occupy accommodation only as service occupants and not as tenants."

" You shall be responsible for the payment of telephone and internet broadband bills."

there are nothing about council tax also there are nothing about electricity and gas bills which we paid.

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ploddertom

ploddertom

Posted
Posted
we don't have "tenancy agreement" but "statement of employment particulars" and there is written-

"...you occupy accommodation only as service occupants and not as tenants." - I would suspect this is to protect themselves as it is more awkward to evict a tenant as opposed to an employee. normally you would still be responsible for your own CT

" You shall be responsible for the payment of telephone and internet broadband bills."

there are nothing about council tax also there are nothing about electricity and gas bills which we paid.

 

PT

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maroondevo52

maroondevo52

Posted
Posted (edited)

Hi, justka.

 

I take it you are in Scotland, I've moved this thread to the Scotland Forum, I'll see if I can get you some help.

 

Can you confirm Stirling Park are the Landlords and not Sheriff Officers trying to recover these monies.

Edited by maroondevo52
Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

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maroondevo52

maroondevo52

Posted
Posted
We knew nothing about it until we got the letter from Stirling Park the landlord.

 

Do you know for sure they are the Landlord ?

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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justka

justka

Posted
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Posted

Hi maroondevo5

 

Yes,I was in Council ask why they want money from us if we pay council tax (I mean our new house) and they said it is because our last place where we lived and they read me a mail from the landlord.

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justka

justka

Posted
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hi bluedogx

Thank you,it was very helpfull.

I find their:

quote:

"When are residents not liable?"

 

-dwellings which are not the owner's main home, but which are the main home of someone whom the owner employs in domestic service!

If you live in one of these dwellings, where the owner is liable, you will not be liable for payment of the council tax.

 

 

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justka

justka

Posted
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but the point is Council don't want speak with us.They said we need to talk with Stirling Park and Stirling Park said-we need to talk with council.For me it is nonsense.

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justka

justka

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I was twice in cab and they sent letter to the council.

The cab informed in that letter we are not liable for paying those tax.Council contacted with ex-landlord and they said-they do not occupied the property since....so council still want the money from us.

Cab said they can not help us and they gave us Lawyers list in our area but any of those lawers can help us.

 

All the time they(landlords) paid council tax.

 

What do you mean "Have you been served with a charge for payment?"

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bluedogx

bluedogx

Posted
Posted

This is from the link in a previous post

 

What if I disagree with the council's assumption on who is liable?

 

"You should be able to reach an agreement by phoning your council directly. If not you should write to the council explaining what you object to and why. The council will have two months to provide an answer. If you still disagree with the council, or if it has not acted within the two month period, you will be able to appeal to a valuation appeal committee."

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IdaInFife

IdaInFife

Posted
Posted

just for clarity - how have you and cab made contact? have you written to the council and stirling park?

 

Can you say what council area this is please? if you do not feel comfy saying in open forum then please send me a private message with the area and we can try and find someone that you can contact in that area.

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justka

justka

Posted
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yes,we wrote to the council and stirling park,

the area is edinburgh,

we don't be charge for payment yet

I will try contact with council again if it doesn't help I will contact with a valuation appeal committee

thank you for all help

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IdaInFife

IdaInFife

Posted
Posted

Mike Peterson is head of revenues, maybe an email to him will help, keep it simple and to the point explaining your only contacting him as the council front staff are not being helpful his email should be [email protected]

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

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