Please, Please Help (MiniCredit)

[unfairadvantage]

debt collectors they are charging for dont exist

 

pay token payment monthly advise them that no visit by them or anyone else will ever be convenient

 

pay by postal orders only send all post by recorded delivery or better still special delivery

 

open a spreadsheet and make a note of what you owe+ 1 months interest then deduct each payment you make from this then send them a statement of account each time you pay them

[sillygirl1]

And no forgetting the complaint about their blatant refusal to accept token payments to the OFT

 

http://www.consumerdirect.gov.uk for the Office of Fair Trading

http://www.tradingstandards.gov.uk for Trading Standards

[dazed n confused]

Hi Sillygirl1, just wanted to say really impressed with your input to this forum and had given me much hope to deal effectively with minicredit.

[sillygirl1]

Thanks, its been four years since I had a PDL and there was NO help about when I started getting into difficulties, this forum would have been a big help - I did find it in time to stop me getting further into a very very deep hole.

 

PDLs are NOT above or outside the law as they seem to think, and once you know they are relatively powerless then you start taking back control of your finances.

[riaessex1]

Hi sillygirl and unfairadvantage, I phoned fos yesterday as soon as I got the letter to advise them an also told them that minicredit are refusing to accept any token payments via postal order they have made a note of it but said that they have got to wait the full 8 week before they can take it further, minicredit did say however on the phone that they didn't care that I was dealing with the fos, unfairadvantage I will start a spread sheet as u advise an I also contacted consumer direct an oft yesterday but couldn't find any contact detail for trading standards

[unfairadvantage]

these pdl companies are really silly.if they dealt with queries rationally they would achieve much more -i think the issue is that this type of lending will become regulated and so loansharks like minicredit that are based abroad and only have a uk mail address will be closed down.i think they will in any case due to their consumer license being complained about to fos

 

if you all keep complaining about this company to fos they will get their credit license revoked:mad2:

 

the fos is investigating them as we speak-always pay what you can afford and dont ever let them get you upset with their silly letters:whoo:

 

block their calls cancel your cards/bank accs and make sure you set up a debt management plan with payplan and tell minicredit to contact payplan only

dont enter into phone calls with them and remember rule of thumb is 1 month interest +amount borrowed nothing else

 

they wont issue court action and debt company they claim to use is fake:-x

 

relax folow advice and whatever you do dont take a pdl again:madgrin:

[sillygirl1]

I believe I told you to go to the OFT and not bother with the FOS.

 

Go to the OFT as instructed.

[unfairadvantage]

oft do nothing -they dont respond to individual complaints

 

best bet is write to fos then oft as well as you will get interaction with fos wheras with oft they will accept your complaint but they wont contact you

[unfairadvantage]

you need to contact consumer direct who will pass detail onto trading standards

[riaessex1]

Iv gone to oft, fos and consumer direct, basically iv covered all bases, think now all i can do is wait and just make token payments, as for doorstep collectors they aint turned up either so looks like that is just another threat from them.

[emma1989]

o thats interestings trevstanley! i wonder why that is...

[carnival95]

I have just had a letter today from Fredricksons saying they are no longer acting for Minicredit!

 

I have received a letter to say the same thing Frederickson are no longer dealing with the account. My account was on hold with them, as the FOS is currently dealing with the complaint. Everytime you take a case to the FOS Minicredit have to pay the FOS around £500 for the dispute to be heard, so make sure you register a comlaint with the FOS and MInicredit will have to pay a non refundable fee of £500 for every complaint they investigate. Even if Minicredit won they would not get the £500 back

[trevstanley]

I have received a letter to say the same thing Frederickson are no longer dealing with the account. My account was on hold with them, as the FOS is currently dealing with the complaint. Everytime you take a case to the FOS Minicredit have to pay the FOS around £500 for the dispute to be heard, so make sure you register a comlaint with the FOS and MInicredit will have to pay a non refundable fee of £500 for every complaint they investigate. Even if Minicredit won they would not get the £500 back

 

Wondered if it was general or just a one off for me. I did write fredrickson a three page letter detailing all the dreadful actions and dealings of this abominal company and it looks like Fredricksons have had a pang of guilt over acting for them.

 

Have already registered my complaint with FOS as well as consumer direct and their local trading standards office who are also investigating. I would love to see these people behind bars!

[stressy91]

I originally owed Minicredit £575, that has risen to £1200. So far I've paid them £175, therefore I should only owe them £400. If I was to write a letter to them with a cheque for £400 do you think it will be accepted?

 

Also has anyone gone into a debt- relief order and how do minicredit react to that (I hear they still try and take money at your account after)?

[riaessex1]

So iv ad another letter minicredit today to say that if I don't pay them £1075 by 06/02 then they are passing it over to there legal team an on 16/02 adding a defaul an ccj to my credit file oh an guess what they are adding another £100 for doing this, this is getting beyond a joke. All I have asked them to do is put a plan in place if they won't listen to the fos what chance have I go, does anyone know if they will actually register a default against me, iv been making token payment via postal order which they tell me they won't accept but yet they still continue l.

[sillygirl1]

Get that message to the OFT, they cannot just 'add a CCJ' it has to go through a court, there has to be a particular process which should be followed before a CCJ is granted, and in Minicredits case a defence can be entered which casts doubt on their claim in its entirety. You have a right to defend the CCJ.

 

http://www.consumerdirect.gov.uk for the Office of Fair Trading, you can talk to them if you don't want to email them

http://www.tradingstandards.gov.uk for Trading Standards

 

Both organisations are doing in depth investigations into the payday loan market so you need to complain complain complain to them rather than post on here. Your complaint could be vital. You may be asked to sign a witness statement but that is normal procedure, it means your complaint is part of an investigation - which will cost Minicredit dearly.

[riaessex1]

What about them adding a default to my credit file does anyone know if minicredit will actually do this

[stressy91]

Riaessex1 - I am not 100% sure, however in my experience with them they couldn't even make a note of a late payment on my file, in fact they weren't even recognised as a creditor

[jh35]

I have also received a call from OPOS today, i asked them what it was for, to be told they are acting for MC, i then went on to say i offer principal loan + 1 months interest, as i always stuck to my grounds. I have told them to put it in writing which they have said they have, so when i pointed out that i will respond by post, OPOS said they dont respond to letters or meails. BUNCH of muppets who are aggresive, idiots, and have not got a diddly clue. OPOS bring it on, as always, principal loan = interest, and that is if there lucky. I have reported MC to Financial ombudsman, and i am still awaiting there response after several months, next email to them.

[sweetg1rl]

Hi has anyOne got any updates as my mini credit account has been blocked now waiting what's next :/...

[sillygirl1]

Have you sent the latest letter to them? You must do this now as it is becoming more obvious that somebody is pressurising them to act to stop the rot going even deeper.

[Only Humans Blush]

Hi, MiniCredit were featured on Radio Four's Money Box on Saturday 25th February. Suggest you go on to the Radio 4 website and listen to the programme. You may find it helpful, and very interesting. The FSA are aware of this company and their tatics.

 

Although you cannot make an individual complaint to the FSA contact Consumer Direct and make a complaint. (08454 04 05 06)

 

These are then notified to the FSA, who did say on Saturday, that they are investigating the whole PayDay business, and about time.

 

If MiniCredit continue to harass you, ask them to take you court. I guarantee they will not. Make an affordable offer, affordable to you, not them.

 

MAN IS THE ONLY ANIMAL THAT BLUSHES, OR NEEDS TO!

[Debs4119]

yes thats right.make sure though that you contact minicredit and send a special delivery letter to them.contact the fso now, get the complaint ref number from them,complete the forms and sign them and staple a copy of the letter to the forms that teh fso will send you ,along with a copy of the special delivery receipt to the letter you send them ,wait for the prescribed time which i think is for the fso one month then when minicredit ignore your letter as they are based in shall we say an offshore location then send it all in and your complaint wil progress

 

if you get the complaint ref which fso will issue you now over the phone if you phone it through you can then add that ref onto future correspondence to minicredit

 

i would go through procedure with fso in addition to offering settlement figure direct.remember minicredit will try to get you to pay months and months of interest offer only one months interest +the original borrowed ONLY-do not agree to this -do not pay their ridiculous fees or anything else.Your stance is that the fees that they are charging along with the punitive interest is unfair according to the unfair contracts terms act.They wont proceed to court as no judge in County Court will look at their unreasonable contract and say it was fair and reasonable.In addition Minincredit do not want their agreements scrutinised as they are incredibly unfair

 

you have to stay firm and in control and simply say no- if they dont conform to your request-block them calling you,cancel your bank account open parachute account redirect you salary credits and then refer to paylan debt management-still though at same time go through fso complaint process

 

if it gets to this stage where no response after one month ,send complaint letter to fso document every letter email etc

 

block calls but allow channel of communication through email only -this is important-Tell minicredit they can email you if they want to communicate that way you are seeming reasonable

 

At this stage all you need to do is wait for their response but every month send 1 pound as a token payment.Make sure you send this via postal order and that you send recorded delivery,in addition make sure that when you send this in you state in the letter that this is not an admission of the amount they have said you owe but a token payment to show your reasonableness and that you are genuine in your settlement offer to them

 

they will ignore your letter ,wont acknowledge your payment that is why send by po and rd then you can prove sent and received and paid

 

continue with complaint with fso.stand firm and refer all to payplan,once you have waited at month for a response be it letter or email response,again do not accept their response via phone call as they will try to intimidate

 

keep making 1 pound a month payments in same way direct whilst payplan are negotiating with them

 

I have recently contacted these awful people stating that my husband is now on short time and we need to make a payment arrangement but to no avail i have emailed them saying that we offer 30.00 per month and will only pay back a total of 400.00 on the 280.00 loan taken out and that we have contacted OFT and GSA with regard to this and that they are not using eu banking regs dont know where this will get us stressed of what!!! i have also had a reply from (EDIT) to help me with this debt. ( any other suggestions)

Edited March 6, 2012 by 42man
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[sillygirl1]

Don't touch the gback people, they are even worse than the pdl companies.

 

With our help you can get out of this yourself.

 

Contact the OFT and Trading Standards as they are aware of how this PDL company operates, your complaint now could loose them their licence

 

http://www.tradingstandards.gov.uk

http://www.consumerdirect.gov.uk for the OFT

[Debs4119]

Don't touch the gback people, they are even worse than the pdl companies.

 

With our help you can get out of this yourself.

 

Contact the OFT and Trading Standards as they are aware of how this PDL company operates, your complaint now could loose them their licence

 

www.tradingstandards.gov.uk

www.consumerdirect.gov.uk for the OFT

 

 

Can you give me a guide on what to do i have spoken to (EDIT) and he asys that he has a one off fee of 25.00 per loan and that is all i dont know where to start to tackle this debt i am loosing sleep over it shall i send in my income and expenditure and try to set up an arrangement? PLEASE HELP SOMEONE

Edited March 6, 2012 by 42man
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