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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Athena Parkinging ticket


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Hi everyone, I have been reading all the posts on here and glad that I found it!A few weeks ago I received a ticket/invoice from Athena and I appealed to them (before I found this site) and the response was similar to all stated on here. Please send receipts from that purchase and previous purchases. I responded saying that I didn't have any as I was happy with my purchases and they declined my appeal. The full fine of £90 is now due tmrw and I'm at a lost as to whether I should pay this or not?Please advise!

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Don't pay it!! They'll send you some more nasty letters but that is as far as it will ever go.

 

Athena do not ever do court and even if they did, they wouldn't be able to sue you for any money as it was a free car park.

 

Total jokers, just ignore whatever they send you, they'll eventually go away.

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DO NOT PAY. DO NOT RESPOND TO ANYTHING they send you again. Go completely silent. They WILL NOT take you to court. THEY WILL threaten to take you to court. You owe them diddly squat. Do not worry or give it another thought. It is about as genuine as that fridge spotted on the moon.

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DO NOT PAY. DO NOT RESPOND TO ANYTHING they send you again. Go completely silent. They WILL NOT take you to court. THEY WILL threaten to take you to court. You owe them diddly squat. Do not worry or give it another thought. It is about as genuine as that fridge spotted on the moon.

 

Thank you for your advice I will do this! I like your comment about the fridge, very funny!!!

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  • 2 weeks later...

Hello there. I doubt if the guys' advice will have changed. Does the final [begging] letter say they will, or more likely they can/could/may take a certain course of action?

 

I expect the guys will be along when they can to advise you more.

 

My best, HB

Illegitimi non carborundum

 

 

 

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They have stated in the reminder "failure to pay the parking charge within the time period described may result in athena anpr ltd transferring your case to a debt collection company where additional costs could be incurred."

 

This is what they rely on.

 

My best, HB

Illegitimi non carborundum

 

 

 

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You know that and I know that. The [problematic] hope you don't and when court papers drop on your door step you going running with your cheque book and pay.

Many people have been issued with court papers. And because being wet behind the ears. Pay up without a defence.

 

Don't under estimate the [problematic]

:???: what me. never heard of you never had a debt with you.
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  • 1 month later...

Does it say they "WILL" or does it say they "MAY" issue you with court papers?

Even if they do start a claim in the court they have to win that claim before they get any money off you , and they know that the chances of them wining the claim are NIL and that is why they will not take you to court. It cost them very little to send you a letter full of threats saying this will happen or that will happen. But it cost them a lot of money to actualy take you to court and they know their claim will fail if defended.

hello all:-)

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Proverbially timmy two fingers them.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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I notice in your post #6 of the 14th June you state that you had a FINAL REMINDER before they take it further. It is now the 19th July and they still have not taken it any further. What does that tell you about them?

hello all:-)

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Does it say they "WILL" or does it say they "MAY" issue you with court papers?

Even if they do start a claim in the court they have to win that claim before they get any money off you , and they know that the chances of them wining the claim are NIL and that is why they will not take you to court. It cost them very little to send you a letter full of threats saying this will happen or that will happen. But it cost them a lot of money to actualy take you to court and they know their claim will fail if defended.

 

the letter says they may start without further reference to me.....

I'll leave it for now then! Thanx!

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no,dont leave it for now?,,leave it for good,,this is the way these cowboys operate, scaremongering/frightening/harassment,,do not worry, as you now know ,nothing can/will happen.relax and get on with your life without concerning yourself about this ,come back for reassurance anytime.

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