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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Are Capital 1 contacting customers? ***WON***


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My mum phoned me today to say she has had 2 phone calls from capital something asking to speak to me.

They wont tell her anything and just say they will phone again another time to talk to me.

I closed my account with them 5 years or so ago but had a maxed out £3K credit card with PPI for a number of years.

I was going to send off a SAR to them but it appears they might want to contact me instead?

Anyone been approached?

I did phone there customer services but they cant access my account details and said I should write to them.

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Hi there

 

You say you closed your account but it was maxed out? Can you clarify please.

 

I doubt whether they are contacting you to offer you a refund....doesn't sound like Cap1 to me.

 

If there was a debt then it is more than likely they are contacting you because its getting close to being Stat Barred.

 

ims

 

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Hi

 

So no debt on the card....if you're sure then probably nothing to worry about. In any event, if its that important they will write to you.

 

You mention ppi on the card. If this was mis-sold you can claim it back if you wish.

 

ims

 

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You shouldnt telephone them.

 

Make your initial request for refund of mis sold PPI by letter, send either recorded or special delivery post and keep the receipt.

 

If you dont have all your statements, then send a Subject Access Request to Capone.

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Well Got all the info today!!

No point being paranoid about signatures as they do keep originals on file you know!

My original application form is there with PPI ticked as NO

There data screen dump shows PPI Required NO

1st statement has PPI added along with the next 3 years or so!

Now going to put it all in a spreadsheet and work out what is owed to me.

I hav'nt looked at the option of adding interest yet, can someone point me in the right direction of what I can claim? is it based on APR?

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Well Got all the info today!!

No point being paranoid about signatures as they do keep originals on file you know!

My original application form is there with PPI ticked as NO

There data screen dump shows PPI Required NO

1st statement has PPI added along with the next 3 years or so!

 

Sounds Like Open & Shut Case to me then

 

Now going to put it all in a spreadsheet and work out what is owed to me.

I hav'nt looked at the option of adding interest yet, can someone point me in the right direction of what I can claim? is it based on APR?

 

I've attached a spreadsheet which will do the calculation for you.

 

You only need to enter list data in columns A, B and C. Change the APR figure in the blue section to the rate they were charging you for purchases. The daily rate below it will alter itself. Amend your personal details in the blue section. This si then your Schedule of Claim (SOC).

 

Fire this sheet off to Cap1 together with a completed fos questionnaire (download from fos website) and a letter reclaiming the ppi payments and stating on what grounds you were mis-sold.

 

Personally I like the templates here...

 

http://www.thisismoney.co.uk/money/bills/article-1606652/LETTER-TEMPLATE-Mis-sold-PPI.html

 

Don't be surprised at how the interest your claiming mounts up....it can amount to quite a bit on a credit card claim.

 

Regards

 

ims

 

CompoundInt.xls

 

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This makes my claim over £3K for £880 PPI charges! Does this seem right?

Do I put the end date as today or when the PPI ended in 2007? I cancelled it in 2007 when people started finding out about the [problem].

The interest rate for purchases was 26.94%

I had previously filled out the same spreadsheet but at 8% statutory interest which came out at £1200 ish.

I need to make sure I get this right so they dont try and fob me off too much (I know they will and am happy to go to court.)

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This makes my claim over £3K for £880 PPI charges! Does this seem right?

Do I put the end date as today or when the PPI ended in 2007? I cancelled it in 2007 when people started finding out about the [problem].

The interest rate for purchases was 26.94%

I had previously filled out the same spreadsheet but at 8% statutory interest which came out at £1200 ish.

I need to make sure I get this right so they dont try and fob me off too much (I know they will and am happy to go to court.)

 

Like I said....compound interest can mount up to quite a sum.

 

If you're happy you have entered the date of the payment in column A, the nature of the payment in column B and the amount of the payment in column C then the resultant figures will be fine. If you want me to check it, post up your spreadsheet (MINUS PERSONAL INFO) and I'll take a look for you.

 

The end date is right up till now....after all, they have had your money up till now.

 

Regards

 

ims

 

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See attached!

 

Hi

 

Looks fine to me.

 

Funny, I thought I'd formatted column C as a currency column. Still never mind.

 

Ok so fire this off as advised above. As you're happy to go to court, you can set the timescales so I would start with the first letter giving them 14 days to repay the money.

 

Regards

 

ims

 

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Ok going to print all this at work tomorrow and send it of pronto.

These loosers have really ticked me off, I was sure I was miss sold this and now I know for sure. No policy details on file, no signed agreement, boxes ticked no on forms and computer.

These people are crooks and should be treated appropriately.

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A few last questions before bed.

Is there a LBA Template that I can mod, In my case I was not sold PPI but rather just given it without knowledge. I have no records of agreements from CAP1.

Do I go in with LBA straight away or do a preliminary letter first?

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