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    • I'm at work now but promise to look in later. Can you confirm how you paid the first invoice?  It wasn't your fault if the signal was so poor and there was no alternative way to pay.  There must be a chance of reversing the charge with your bank.  There are no guarantees but Kev  https://find-and-update.company-information.service.gov.uk/company/09766749/officers  has never had the backbone to do court so far.  Not even in one case,  
    • OK  so you may not have outed yourself if you said "we". No matter either way you paid. Snotty letter I am surprised that they were so quick off the mark threatening Court. They usually take months to go that far. No doubt that as you paid the first one they decided to strike quickly and scare you into paying. Dear Chuckleheads  aka Alliance,  I am replying to your LOCs You may have caught me the first time but that is  the end. What a nasty organisation you are. You do realise that you now have now no reason to continue to pursue me after reading my appeal since you know that my car was not cloned. Any further pursuit will end up with a complaint to the ICO that you are breaching my GDPR.  Please confirm that you have removed my details from your records. ------------------------------------------------------------------------------------------------------------------------------------------------------------ I haven't gone for a snotty letter this time as they know that you paid for your car in another car park. So using a shot across their bows .  If it doesn't deter them and they send in the debt collectors or the Court you will then be able to get more money back from them for  breachi.ng your data protection than they will get should they win in Court-and they have no chance of that as you have paid. So go in with guns blazing and they might see sense.  Although never underestimate how stupid they are. Or greedy.
    • Thank you. Such a good point. They did issue all 3 before I paid though. I only paid one because I didn’t have proof of parking that time, only for two others.    Unfortunately no proof of my appeal as it was just submitted through a form on their website and no copy was sent to me. I only have the reply. I believe I just put something like “we made the honest mistake of using the incorrect parking area on the app” and that’s it. Thanks again for your help. 
    • They are absolute chuckleheads. You paid but because you entered a different car park site also belonging to them they are pursuing you despite them knowing what you had done. It would be very obvious to everyone, including Alliance that your car could not have been in two places at the same time. Thank you for posting the PCN so quickly making it a pity that you appealed since there are so many things wrong with it that you as keeper are not liable to pay the charge. They rarely accept appeals since that would mean they lose money but they have virtually no chance of beating you in Court. Very unlikely that they will take you to Court given the circumstances. Just in case you didn't out yourself as the driver could you please post up your appeal.
    • Jasowter I hope that common sense prevails with Iceland and the whole matter can be successfully ended. I would perhaps not have used a spell checker just to prove the dyslexia 🙂 though it may have made it more difficult to read. I noticed that you haven't uploaded the original PCN .Might not be necessary if the nes from Iceland is good. Otherwise perhaps you could get your son to do it by following the upload instructions so that we can appeal again with the extra ammunition provided by the PCN. Most of them rarely manage to get the wording right which means that you as the keeper are not liable to pay the charge-only the driver is and they do not know the name and address of the driver. So that would put you both in the clear if the PCN is non compliant.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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right im about aweek away from the 40 days. i have prove from royal mail it was signed for (even if the signature was a swiggle!) but ive got a name.

what happens if i dont see a response from them within the 40 days?

ive also seen that sometimes they ask for prove of identity? obviously this should only hold up them sending the sar out if they request it from me?

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right im about aweek away from the 40 days. i have prove from royal mail it was signed for (even if the signature was a swiggle!) but ive got a name.

what happens if i dont see a response from them within the 40 days?

ive also seen that sometimes they ask for prove of identity? obviously this should only hold up them sending the sar out if they request it from me?

 

Hi dodgy

 

Don't jump the gun here...they still have time.

 

BUT, if they dont comply you can then force them to comply with a complaint to the Information Commissioner and/or by taking them to court.

 

They would be silly to ask for proof of ID at this late stage as they will clearly be guilty of a delaying tactic.

 

Sit tight until the 40 days is up.

 

ims

 

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i recieved a letter today from HFC bank? they state they cannot find my account. the letter is stamped by hsbc and says uk data privacy compliance on it so i pressume its been to the right place. ive never heard of hfc

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Hi dodgy

 

I assume you sent it to the correct address and gave some account numbers. HFC are part of HSBC but unusual to get a reply from HFC when you wrote to HSBC.

 

Assuming the above is correct I would send a letter informing them that they and their Data Controller are now in breach of the DPA and that unless you receive the information requested in your subject access request within 7 days you will be issuing in court to force them to comply. In that action you will also be naming their Data Controller and seeking damages at the court's discretion.

 

ims

Edited by ims21

 

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yeh sent to the address that i found on this forum. like i said its stamped by various departments on the letter saying they have received it at hsbc. i spoke to customers services today

and had to explain what a sar was because she didn't know what it was?????

ive had a few issues with them before this and it seams like they are giving me the run around hoping i will go away.

is there a template letter i can send now??

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It is not surprising that ''customer disservice'' had no idea what a SAR is they are programmed each morning with the company script,

involve them in any other dialogue and they blow a fuse:madgrin:

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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Send them this

 

LETTER BEFORE ACTION

Dear Wallies

s7 Data Protection Act - Subject Access Request

I refer to my Subject Access Request dated (XXXXX) and received by you on (XXXX), copy enclosed.

I have today received a reply from a differnt organisation in your banking group and I enclose a copy of that letter for your reference.

You have failed to comply with my legal request made under s7 Data Protection Act 1998 within the prescribed time limits and as a result your organisation and your Data Controller are in breach of that Act.

Please be aware that if I do not receive all of the information requested in my aforementioned Subject Access Request within 7 days of the date of this letter (14 if you want to be kind) I will be issuing court proceedings to force you to comply with the Data Protection Act 1998 and I shall be naming your Data Cntroller in any action that I bring. I shall also request the court to award me damages in an amount to be decided at the court's discretion.

Yours faithfully,

"

ims

 

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No the Data Protection Act says that you can demand on payment of the prescribed fee (£10.00)

they must provide ALL data they hold and from what ever system they hold it, including recorded

phone contact.

A little more detail will enable the guys to help.

Any Letters I Draft are N0T approved by CAG and no personal liability is accepted.

Please Consider making a donation to keep this site running!

Nemo Mortalium Omnibus Horis Sapit: Animo et Fide:

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so i have sent the letter hsbc and i know theyve recieved it. do i class it as them not wanting to comply? why would they pass it to hfs bank??

 

is sending the second letter in this thread the next step?

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