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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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I have had many people in first class admit under caution that they intened to avoid thier fare, "Is it fair to say that your first class fare would have been avoided if I had not spoken with you today?" never had one say no!

Views expressed in this forum by me are my own personal opinion and you take it on face value! I make any comments to the best of my knowledge but you take my advice at your own risk.

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I have had many people in first class admit under caution that they intened to avoid thier fare, "Is it fair to say that your first class fare would have been avoided if I had not spoken with you today?" never had one say no!

 

I dont intend to be rude, but if you think that proves intent to avoid you really need re-training.

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I have been away for a few days and see that since I last posted it seems that a bit of a difference of opinion has arisen.

 

Well, I would say that we all have our own ideas about what the charge (or some people might consider lack of one) might be, but I would say that if all is exactly as the OP has posted, and knowing abilities of the FCC team, if they were really determined to go for it, my guess is that their prosecutors could probably prove the more serious charge in this instance. (Reference to Makin (1894) or Armstrong (1922) might help.)

 

That said, I really wouldn't 'panic'.

 

As someone else kindly pointed out even if convicted, on its own this isn't likely to be serious enough to affect a visit to the USA.

 

In my opinion, the best course of action for the OP is to await the verification letter and respond accordingly because then, he or she will know what FCC are claiming.

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Panic20011 (BTW, hope you DON'T!!!): If you send in that letter above, plus a signed / dated cheque for £200, I would consider it highly unlikely that a TOC Prosecutor would feel the need to progress the matter legally. Mind you that does depend on your previous record of Penalty Fares (which I gather were all cases of failing to carry season tickets?)

 

A bird in hand, etc.... GOOD LUCK!

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I dont intend to be rude, but if you think that proves intent to avoid you really need re-training.

 

Well in over ten years i've never had a case thrown out, [edit] - behave - dx siteteam

Views expressed in this forum by me are my own personal opinion and you take it on face value! I make any comments to the best of my knowledge but you take my advice at your own risk.

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I dont intend to be rude, but if you think that proves intent to avoid you really need re-training.

Can you enlighten us as I can't see anything I would change from that final 'killer' question? perhaps I'd have said 'fare' rather than 'first class fare' since (R V Makin 1946 unless I'm mistaken?) 'a passenger who travels in 1st with a std ticket has not paid his/her fare', so even if they hold a std ticket this question will provide some proof of intent if answered in the affirmative and then the notes signed as per a normal interview under caution?

 

I have been out of the loop for over 2 years though: has the legislation changed or more evidence is now required?

I would have thought any signed affirmative to that question proves 'intent'?

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Ok, as a very simple example:

A partially sighted person is found to be in 1st class with a standard ticket, they are questioned under caution "Is it fair to say that your first class fare would have been avoided if I had not spoken with you today?" they reply "Yes".

I suggest that in court an attempt to prove intent to avoid would fail, you would also have to prove that they knew they were in 1st class.

The 'killer' question would need to be something like "I put it to you that by sitting in 1st class without the appropriate ticket it was your intention to avoid the fare due".

 

There is a huge difference between Inspectors writing reports for fare evasion & the charges that are actually brought by the prosecution in court, reports not showing clear intent will be charged as a byelaw offence.

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  • 2 months later...

Well it's been a few months so I just wanted to update everyone on what has happened. This morning I got a letter back from FCC saying that they would agree to settle out of court and accepted my offer of £150 pounds! Result!*

 

£150 = no criminal record = bargain!*

 

I would like to thank everyone who has helped me out with advise and support and particularly old-codja for supply template letters.*

 

Thanks again and I have certainly learned not to sit in1st class and if anything like this ever happens just shut up and pay the £20 fine!

*

Off for a pint now, cheers everybody!*

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