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    • please dont use hosting sites. copied and attached as per our upload guide. dx  
    • Another update - just had another round of Text messages, Emails and letters. Physical  letters still going to the old address (forwarded by royal mail). All messages were exactly the same as the previous round with threats of CCj's, Attachment of Earnings, Warrant of Execution, Bankruptcy and Charging Order. Seems to be a 2 week pattern of 1 week letter, following week email - texts seem to be a bit more randon, but always over 10 days between each one.  Not sure if IDR are working diligently behind the scenes to recover monies from me,  or are just spamming me in the hope that i stick my head above the parapet
    • Here  (edited for personal information).    Claimform.pdf filed defence.pdf
    • 1. the claim is for sum of 1650£ due by the defendant under an agreement regulated by the consumer credit act 1974 for capital one account with an account reference of xxxx 2. the dependent failed to maintain contractual payments required by the agreement and a default notice was served under s87(1) of the consumer credit act 1973 which has not been complied with 3. the debt was legally assigned to the claimant on 18-03-21 notice of which has been given to defendant  4. the claim incudes statutory interest under s69 of the county court act 184 at a rate of 8%per annum from the date of assignment to the date of issue of these proceedings in the sum of 132£ the claimant claims the sum of 1782£ defence. The Defendant contends that the particulars of claim vague and are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 1. The Claimant has not complied with paragraph 3 of the PAPDC (Pre Action Protocol) Failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st October 2017.It is respectfully requested that the court take this into consideration pursuant to 7.1PAPDC. 2. The Claimant claims £xxxxxx is owed under a regulated consumer credit account under reference xxxxxxxxx. I do not recall the precise details or agreement and have sought verification from the claimant and the claimants solicitor by way of a CPR 31.14 and section 78 request who are yet to fully comply. 3. Paragraph 2 is denied. I am unable to recall the precise details of the alleged agreement or any default notice served in breach of any defaulted payments. 4. Paragraph 3 is denied. The Defendant contends that no notice of assignment pursuant to s.136 of the Law of Property Act & s.82 A of the CCA1974 has ever been served by the Claimant as alleged or at all. 5. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of assignment/balance/breach requested by CPR 31. 14, therefore the Claimant is put to strict proof to: (a) show how the Defendant has entered into an agreement; and (b) show and evidence any cause of action and service of a Default Notice  pursuant to sec87(1) of the CCA1974; and (c) show how the Defendant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 6. After receiving this claim I requested by way of a CPR 31.14 request and a section 78 request for copies of any documents referred to within the Claimants' particulars to establish what the claim is for.  7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief Should the amount be the figure in the particulars or the final figure with the added fees Should the amount be the figure in the particular or the final amount with fees added
    • post it up here first for checking please dx  
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Overdraft charges still being applied even with payment plan in place


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hi all,

 

I wonder if any one knows if this is acceptable by Lloyds TSB. A couple of years ago I had to stop work due to disability and got into financial trouble. I got help through the CAB who wrote to all my creditors explaining this, provided them with a personal financial statement with offer of repayment. Now I know some of them wrote back and accepted, some didnt respond but have stopped chasing, the 2 that I have a problem with are Lloyds TSB bank account overdraft and Lloyds TSB overdraft. My overdraft was £1000 and I started to pay £6.50 a month as per CAB letter, every month they still apply overdraft interest and because it takes me over the agreed limit they charge me o/d interest about £14 a month and an o/d usage fee of £5. this has been going on for a year, so my overdraft is not £1025 which is more than it started out at. A similar thing happening with credit card, they were charging me interest plus a late payment fee of £12 so my account is now £300 more than it was. The credit card sent a letter a few months ago and it appeared to change my terms & conditions to allow me to pay the £30 a month as I had arranged to do, but still they continue to charge interest so only paying off about £2 a month. The CAB have had their funding cut so they could not help anymore.

 

So I'm wondering it is legal for Lloyds to still charge interest & fees on an account they know to be in default and no longer used - also they do not seem to respond or acknowledge receipt of letters

 

Any help would be appreciated.

 

thanks

Jodie

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Jodie Hi Lloyds have a reputation for just this very approach to the situation you find yourself in.What they are doing is not illegal,immoral yes.

 

Please read the Banking Code on line,there is a section covering Financial Difficulty the next section is How to make a formal complaint have a good read,draft a letter based on what you read and make a Formal Complaint to Lloyds.

 

These banks lose sight of the fact that when we are in Financial Difficulties their action should be based on your ability to pay and not on the banks requirement to make profits

 

I could draft a letter for you,and will if required,but have a read first see what you think .

 

regards FS

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Shadow,You are so right,the New Lending Code,I have had a quick read of your attachment and it is even more depth than the old Banking Code

 

so JODIE read Shadows attachment, then fire of the letter.Lloyds belong to the BBA but cant and wont read they are in the wrong,and make a formal complaint to them as well.

 

regards FS

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Hi FS & Shadow, thanks for your help. I've read section 9 of the Lending code - one thing i have noticed is quite alot of this is not effective until 1 July 2011? so does this mean the banking code applies in my situation? also have read the lending code, should Lloyds not have picked up on the fact i was on benefits, my overdraft was being used to pay mortgage, credit card being used to pay bills etc, this was nearly 3 years ago now, even tho I only got help from CAB when i as able to start to pay anything, in the beginning i had no help with mortgage from DWP just got £60 a week for nearly a year - only started to get more help with mortgage and DLA Nov 09. I had no contact from Lloyds before I went to CAB and from what I gather (CAB records) they received no response to their letters or the financial statement. The only response I seem to have got a couple of months ago was about the credit card, as this was going over the credit limit, due to late charges and interest being applied, was a letter not acknowledging the offer or the fact i had been paying this since april 2010, they just cleared all the overdue payments and changed terms & conditions to say min payment of £30 ( i have been paying £31.71 every month) so i assume this is some kind of acknowldement - however still annoyed about all the late charges & interest building up on the account - every month now interest is around £21 so im only paying off £10 a month.

 

Any help with compiling a letter to Lloyds would be much appreciated, as i dont know what to put, as my circumstances are unlikly to change and could get worse as I might loose DLA in nov

 

thanks

Jodie

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Shadow,You are so right,the New Lending Code,I have had a quick read of your attachment and it is even more depth than the old Banking Code

 

so JODIE read Shadows attachment, then fire of the letter.Lloyds belong to the BBA but cant and wont read they are in the wrong,and make a formal complaint to them as well.

 

regards FS

 

Yep, I wish they publicised these things a bit more :-(

 

S.

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Hi Jodie,

 

I'm afraid this is a self help site and a lot of us are volunteers, if you can post up a basic letter outlining your situation people including myself will help and advise....

 

As to the july 2011 you are correct, this is so new that components of the code do not come into practice until slightly later however most of it is now active.

 

S.

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thanks shadow - what sort of letter should i write, i.e should i call it a comlaint about all the overdraft interest and usage charges being applied as this is increasing the overdraft, as of april 2010 the overdraft was £1010 i have paid in £82 yet the balance now is £1023. do I ask for refund of the interest & charges or just to stop charging interest so i can get the balance down. similar question regarding credit card

thanks for your advice, its much appreciated

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Ok, you are raising a complaint that the bank are not dealing with you as in a hardship situation... if they were they'd stop interest and reduce or remove charges and possibly pay back some of the previous charges to help you.

 

You then set out how you are in hardship and explain the payments you have made and the charges you are incurring.

 

S.

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