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    • as this situation has now come up again for you, how confident are you that if you get on the straight and narrow with having a respite of 60days (Options for dealing with your debts: Breathing Space (Debt Respite Scheme) - GOV.UK (www.gov.uk)... would you then be able to resume ok? if not quite honestly, the very best thing you can do is to get ALL your debts defaulted by the issuance of and the registering of a Default Notice from each creditor. this is done by stopping ALL PAYMENTS, it wont hurt you short term, esp as all the debts are still with the Original Creditors. this of course will kill credit for 6yrs, but, will cause the debts to vanish from your file (paid or not, paying or not) on the DN's 6th B'day, but of course that wont mean the debts are not still owed, legally, just your file will be clear of them all. if you read a good 10-20 of the stories in this very same forum you found to start yours, you'll soon get the idea behind the advice given. as for things like IVA/BK etc NEVER EVER do those, that secures unsecured debt. just contact one of the free DMP providers and get breathing space implemented, that gives you a 60 day buffer to firm up your future actions. but DO NOT enter into a DMP, do one yourself. they can be a bit pushy, but simply insist you just want breathing space invoked, i would only be giving them enough info to achieve BS too, don't give them anything you don't need too, they are funded by the banks and debt collectors and can sometimes be over intrusive and nosy wanting info that is better not revealed. dx    
    • “Not realising it was a no parking zone” doesn’t help you if the timing is correct, as (at least, on Google Maps / View) there is clear signage ('7am to midnight', parked at 15:22) What might be worth pursuing is the "ticket handed to driver" aspect : do you have any view on why they would be  stating that?
    • it's 85k of turnover (well, now £90k). However, you're digging yourself into another hole here. That ship has probably long since sailed. Is it worth pursuing this? You're not going to get anything back from it either way.
    • Hi,   A few pointers from yesterday to take note of evris cpr 27.9 failed again so we should really make issue of this also their WX fail to comply with CPR so again we should take issue with their statement of truth  you cant get tort if you get damages under subsection 7 of CRA because its double recovery  - not sure what we think of this? however its the first time i saw the judges make reference to your non automatic rights from s49 which s54 and 57 assist with. We should start stating this specifically for claims as I think its much better than just 49 and 57 as we need to make it clear where our non automatic rights come from as 54 automatic frankly dont help  I have sent the claim form and defences to the admin email because I can’t upload them for some reason as it wont let me but thought this may help as its the first time we’ve taken tort to trial. although i think the DDJ was honestly struggling to understand some parts of the law because he was asking me about them and how he should interpret them, especially for the automatic. Will apply for transcript if you want it?
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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iPhone 3G - No Support, still got 12 months to go


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Hi there, Just wondering if theres anything I can do about this (probably not but you dont get if you dont ask). Here is the scenario, Joined Orange this time last year and got iphone 3G for myself and my partner on 24 mth contract. Everything has been running fine up until last month (12 months in). Various problems in the browser (Safari) with a few other issues, also having problems with the signal. I did a bit of research around the issues I was experiencing and found out that the latest iphone software (version iOS 4.3) would rectify the issues I'm having. Attempted to complete this upgrade only for itunes to tell me that i was already up to date on ios 4.2.1. Thinking that this is strange, i dug a little deaper and found out that Apple have withdrawn IOS support from my model and that the last update available was ios 4.2.1. Somewhat discruntled by this I contacted orange who said that this particular issue is nothing to do with them and that I should approach Apple as they withdrew the support. I have spoken to representatives there and they state that it is up to my Provider to sort my issues out. Going back to them, they state that as the most recent update sorts my issues out it would ultimately be apple that has to deal with and so on and so forth......never ending circle. Obviously my problem is the fact that I can get no support for my phone at present. I've tried all the basic stuff but ultimately, the latest software will fix my phone (apparently). Where do I stand with this? Providers and manufacturers alike are just passing me from pillar to post blaming each other. When i initially took this phone out there were no reports of support being withdrawn in the future and now I am lumbered with two pretty much useless iphones for the next 12 months as no one (manufacturer or provider) wants to take responsibility. Is there anything I can do, anyone I can contact about this? I don't mind staying with Orange but I am some what annoyed that no one is taking responsibility for this as it clearly isnt my fault that a company has withdrawn support.

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The phone and the "contract" are 2 diferent entities, although you are still covered by SOGA. I feel you would have a hard time making any claim of the goods not being "fit for purpose" and it is up to apple if they want to add further support for hardware... it is not malfunctioning, it is just not performing as well as it should. It would be a very hard battle to get any "higher authority" to accept that Orange have done something wrong (and after all it is Orange that need to deal with Apple as it is them that you have a contract with).

 

You could complaint to Tom.Alexander@orange.co.uk but I think it will fall on deaf ears.

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i (believe) from unconfirmed good authority that there is nothing wrong with the phones

 

when orange get whatever phone from the manufacturer, they deleate the soft/firm ware on the phone and put there own version on

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Hi all,

 

Just thought I'd pop on here to clarify that although with the firmware on some phones is customised by the network this isn't the case with any variant of the iPhone.

 

For more information in regard to our policy over firmware see here.

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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I agree with Lee, Apple not Orange are to blame in this case, if they know the phone has issues which can be resolved by a software update yet refuse to release that update to you via iTunes then they are to blame. Orange fix the problme if Apple refuse to release the software to all customers with your particular model of phone. The networks don't control the release of software in he case of the iPhone Apple do.

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Hi Human Writes and all,

 

Although I can appreciate the sentiment here, I would like to clarify that I wasn't apportioning blame to any party rather than clearing up the firmware discussion that has begun following the OP's initial post.

 

Hopefully the OP will be able to return to the thread with an update soon.

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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