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    • Hello, Just to check I understand things right, he moved to a nursing home, you then kept paying the rent for a period of time whilst you sorted his belongings. You have asked to give notice and asked for backdated payments of rent from when you first asked which went ignored? They are still taking rent payments.   Have I understood correct?   If I've got anything wrong please correct me.
    • I contacted Sanctury housing in August 2023 after informing them my father in law who had Dementia had moved into a Nursing home December 2022. We kept the flat for 8 months until such a time we could accomodate some of his furniture that my wife wanted to keep. I contacted them in August 2023 to let them know the situation by email as I was the named person that could speak on his behalf. I informed them that we had left it to late for POT and were seeing a solicitor for Deputyship of his financies. I asked them what information would they need in order to give notice on the flat and we could provide details of his condition and nursing home. This went ignored I left it a month and then called them October 2023. I was promised a call back from a manager over the next few days. This never happened and it was end of November when I contacted them again and they had no record of me calling them. I explained the email and again I was told the local manager to the area would call me. This never happened and I ended up emailing them in January 2024 with a copy of the email from August. Again this went ignored and I had explained to them that we couldn't just go to the bank and stop the DD as we had tried. This email again went ignored. I then had a letter written to our home address in February asking us to get in contact with them (local manager) as they were concerend nobody was living in the flat. He had an email address so I copied in the last 2 emails to say I had been trying to give notice since August 2023. I also stated that I would like the rent that was paid from August 2023 refunded back to his account as I had officially tried to give notice then and it went ignored. He replied to us about wanting to look at the flat then notice could be given once he had contacted the nursing home to confirm he was actually living there now. Notice was giving for the 22 March 2024 and this would be when rent would stop and no further payment would be taken by this point. The fact I asked to be back dated went ignored. I have since noticed on 2 banks statement for April and May that they are still taking Rent payments of £501 from his bank. Further to this which seems very strange. He was with Eon Next for his utility bill again we were having problems getting this stopped as they needed a named person on his account which there wasn't one despite me managing his online account for him. I didn't check the email address that often that I used to set it up and went to check as noticed the credit he had built up with not living there was all getting refunded in February. The email said £600 would be refunded to his account with a (sorry you are leaving us message) but how can he leave as nobody but himself had access to speak with them. I also noticed the lady in the flat above him had a letter from her bank sent to his address with his address details but his name which was dated 4th March well before we had given notice and it said (thank you for giving us your new address details) we have set all this up for your account.   So Sanctuary housing must have been aware he wasn't living there from the ignored emails for the lady above to start changing address details to move into his flat before the housing manager had even got in contact to ask if anyone was living there. What I basically want to know his do we have any legal standing to claim the rent back from when I first contacted them in August 2023? There is roughly £3000 to come back  
    • lowell letter = we've mugged you once - why are you not paying this other debt....😎
    • i see you are posting this all over the internet too. here you say it was returned by the safety camera dept UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please? WWW.FTLA.UK UK, Wales Returned NIP Nov23 - Heard Nothing - Now It's been returned as refused and have SJPN Form. Help please?  
    • I see what you mean. I will wait till the 8 weeks is up and then take it up with FOS. Before I do will be on with some more details on the SAR. Thank you once again. 
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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northern rock reprossession order **SUSPENDED**


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i have found another intrest only letter fron n rock today and have photocopied along with the other 2 also found some more statements i have total charges off £843.20 from april 2010 till january 2011 although they will no doubt add another legal charge to that of £156.10 for this month on my statements it has mortgage payment due date as the 1st of the month although we have always paid on the 24th of the month and were told by n rock that as long as it was recieved before the end of the month it was ok the charges are added on the 1st of each mnth aswell

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had to speak to n rock about who postal order shud be made out too they didnt know themselfs had to wait 10mins while they found out then was basically told that it wouldnt get here before eviction date and the only way i would stop eviction was to pay lump sum or all arrears off and although i have been making payments since last eviction was stopped they havent been for full contractual payment there fore not agreed by them selfs so reprossesion order been applied for again they are limited to what they can do at this stage and although they admitt i have been ringing them at least twice a mnth since last eviction stopped i have never had an agreement in place for payments other than contractual which they knew we couldnt afford from breakdown we sent back in june

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had to speak to n rock today to find out who to send postal order to for sar they didnt know had to wait 10 mins for them to find out then was basically told that it wouldnt be here for evition date any how and the only way id stop eviction was to pay off arrears or pay a considerable lump sum towards it was told that although i have been making regular payment since last eviction was stopped it wasnt for my contractual payment there fore they had applied for eviction as these payments were not an agreement by them selfs even though they addmitted that i had been ringing them at least twice a month since last eviction stopped to keep them updated i told them they had recieved an income and expenditure in june when eviction was stoped so they knew what we had left to pay them by that which is what i have been paying was told there was nothing they can do as they are limmited on a second eviction and they are priority ect ect they also told me they are adding charges to arrears each month which they are apparently allowed to do which is pushing the arrears total up and up they also said they didnt know why the intrest onlys hadnt been accepted although they can see from notes ive had regular contact with the to try and sort .

they basically couldnt give a toss

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rang stafford court today to check wether eviction date had come through was told they dont have a baliff anymore so had to ring burton instead there bailiff office is only open 8.30 till 10.00am so gotta ring tomorrow have been told by court that i do not have to wait for eviction date before appling for n224 so any help by you guys would be great please

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I dont know if Ell-enn would agree with this but i always think it best to wait for the notice to arrive because you have all the paperwork and it prevents confusion and communication issues between lender,their reps,you and the courts,believe me,one peice of paperwork missing and the complications can be horrendous

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Yes, it's best to wait for the eviction notice - if you apply before you receive it the fee is £75 but if you wait till it comes the fee drops to £35.

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No problem, will catch up with you later and we can work on it over the weekend if that's ok?

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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yes thats great thankyou

so glad there are people like you and newstarter who will help dont know what i would have done without your support :-)

will be back on about 7ish tonight and whenever you are free over the weekend

thanks again

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this may seem like a silly question my mortgage payment is due on the 24th of this mnth with eviction date on the 8th do i pay my mortgage payment plus 100 towards arrears or wait for court date? my only consern in paying is what happens if court case doesnt go in my favour i would need that cash to find some where else for my family to live, but then i think if i pay it it will show judge that we can make the payments we are proposing in income and expenditure for court

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Yes pay it whatever you do,if you withold payment it will look bad for you in court,dont give their side anymore ammunition than they already have,anyway if you dont the judge will want to know why and it would show a lack of confidence in both paying your mortgage and the arrears.Just pay your contractual monthly payment and the 100 off the arrears on the 24th.

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P.S dont panic we have 3 weeks,i see ELL-enn is preparing your paperwork this weekend,take this time to check and double check all your paperwork,there,s nothing worse than going to a court hearing and you find you have missed something,lets take our time and make sure everything is right.

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thats what i originally thought it was just the what if we lose how will we afford some place else if i pay that amount out. i have confident and unconfident parts of the day mornings are usualy the worst time for me :lol: once the day gets going and i go through paper work we have i feel more confident about it all

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