Zinc Group - Harrassing phone calls please help

[KGAR14]

All

 

Has anyone had any dealings with Zinc Group, I keep getting phone calls from these people up to 5 times a week leaving messages on my answerphone saying I need to call them back quoting reference number ........ saying its imperative I call them back.

 

I however do not have any intention of calling them back as I know they are cowboys. What I'd like to know is how they have got hold of my mobile number and also home number.

 

How do I get rid of these harassing calls?

[BankFodder]

although telephone calls five times a week when you don't want them can be a nuisance, I'm afraid that I don't think anybody is going to say that it amounts to harassment.

 

Harassment is when you are getting several telephone calls every day and most days of the week and often including evenings. If you read through the tales of telephone harassment that we have on this website, you will find some people even talking about 20 phone calls per day. Some people are suffering from silent phone calls even though these have been condemned and even though for instance, Barclays was recently fined for computer-driven, automated silent phone calls.

 

As for the problem of where they got your telephone numbers from, DCA's are pretty good at finding out all your private information. There really not very bothered about your privacy and about your rights when it comes to this kind of thing. You shouldn't be surprised.

 

What you should do if you really want to stop this to start off by writing them a formal letter telling them that you're not prepared to do anything on the telephone and that they must write to you. They may not take any notice, but at least you have evidence that you have written to them and if later on you have to make a complaint, it is important to build to show that you have communicated and you have told them that you don't want to be telephoned.

 

The other thing you should do is keep an exercise book by the telephone and make a log of every call is received – includingwho from, the time, the date, anything that was said by any party. Actually even better than this, you should install a call recorder – preferably a trueCall which although it is a bit expensive, we'll keep your log for you, will screen calls, will block calls, will answer calls and will record them for you if you want.

[42man]

They seem to have been around for about 3 years.....and the guff on the website saying words like 'self styled', 'performance control' 'modular process to increase staff head count' and their 'unique' dialler system....'blended dialler front end distribution'....so basically they do very little else that others claim to do already, and it's staffed up by ex Apex, Buchanan Clarke & Wells, Intrum Justitia, AIC employees....

 

Have you received anything in writing from them ? or have they just got your telephone number ? Make sure you write down the dates and times they call you, and if they have contacted you by writing then send them the harrassment letter (a link to which you can find in my signature below)

[42man]

0624362

Licence Status:Current

Current Applicant / Licensee:

 

Business NameCompany Registration NumberComplete Credit Consultancy Limited6450797

 

Categories:

 

Debt collecting Provision of credit information services, excluding credit repair

 

Right To Canvass Off Trade Premises:No

 

 

Trading Name(s) (Current):

 

Zinc Collections Zinc Commercial Recoveries Zinc Credit Management Zinc Recoveries

 

Issued Date: 31-Mar-2009

Date Maintenance Payment Due: 30-Mar-2014

 

 

Legal Formation:

 

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

 

NamePositionSharon Wiggins

 

Nature of Business:

 

Other

 

Current Address(es):

 

Address TypeAddressCorrespondence25, Broadmeadow Lane, STRATFORD-UPON-AVON, Warwickshire, CV37 9FD, United KingdomPrincipal Place Of Business25, Broadmeadow Lane, STRATFORD-UPON-AVON, Warwickshire, CV37 9FD, United KingdomRegistered Office29, Wood Street, Startford-Upon-Avon, Warwickshire, CV37 6JG, United Kingdom

 

Historic Address(es):

 

Address TypeAddressRegistered Office29, Wood Street, Stratford Upon Avon, Warwickshire, CV37 6JG, England

[IloveGraphics]

Dear Consumer Action,

Zinc Group keep phoning my 17year old son.

They will not talk to me to let me know what it's about even though he is a minor.

 

I think it is for purchasing BeachBody in 3 payments where the 2nd 2 payments were late due to our puppy chewing up my son's bank card and it having to be replaced - he has now paid it in full. Beachbody did state in an email that they use Zinc but on my instructions, my son paid BeachBody directly. They have, however, not sent a receipt yet - we have just requested this by email.

 

Zinc tell me that they would be breaking the law if they speak to me - is this true given that he's under 18? Any ideas for how to deal with them.

 

Thanks for reading this

[ericsbrother]

You may tell them never to phone again as it is harassment and as you son is 17 he is too young to be held liable for the debt. I would put this in writing though and then if they phone again they can be reported. You may also like to put the phone down to one side when they call again as not putting it back on the cradle will prevent the disconnect and block their line.

[IloveGraphics]

Thanks soo much ericsbrother.

 

That's really reassuring - looking forward to their next call.

[zydeco]

Zinc tell me that they would be breaking the law if they speak to me - is this true given that he's under 18?

Given that he's under 18 the whole agreement is unlawful so tell zinc to go away in short jerky movements.

[IloveGraphics]

Thanks for your input.

[fkofilee]

Closed