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    • I have looked at the car park and it is quite clearly marked that it is  pay to park  and advising that there are cameras installed so kind of difficult to dispute that. On the other hand it doesn't appear to state at the entrance what the charge is for breaching their rules. However they do have a load of writing in the two notices under the entrance sign which it would help if you could photograph legible copies of them. Also legible photos of the signs inside the car park as well as legible photos of the payment signs. I say legible because the wording of their signs is very important as to whether they have formed a contract with motorists. For example the entrance sign itself doe not offer a contract because it states the T&Cs are inside the car park. But the the two signs below may change that situation which is why we would like to see them. I have looked at their Notice to Keeper which is pretty close to what it should say apart from one item. Under the Protection of Freedoms Act 2012 Schedule 4 Section 9 [2]a] the PCN should specify the period of parking. It doesn't. It does show the ANPR times but that includes driving from the entrance to the parking spot and then from the parking place to the exit. I know that this is a small car park but the Act is quite clear that the parking period must be specified. That failure means that the keeper is no longer responsible for the charge, only the driver is now liable to pay. Should this ever go to Court , Judges do not accept that the driver and the keeper are the same person so ECP will have their work cut out deciding who was driving. As long as they do not know, it will be difficult for them to win in Court which is one reason why we advise not to appeal since the appeal can lead to them finding out at times that the driver  and the keeper were the same person. You will get loads of threats from ECP and their sixth rate debt collectors and solicitors. They will also keep quoting ever higher amounts owed. Do not worry, the maximum. they can charge is the amount on the sign. Anything over that is unlawful. You can safely ignore the drivel from the Drips but come back to us should you receive a Letter of Claim. That will be the Snotty letter time.
    • please stop using @username - sends unnecessary alerts to people. everyone that's posted on your thread inc you gets an automatic email alert when someone else posts.  
    • he Fraser group own Robin park in Wigan. The CEO's email  is  [email protected]
    • Yes, it was, but in practice we've found time after time that judges will not rule against PPCs solely on the lack of PP.  They should - but they don't.  We include illegal signage in WSs, but more as a tactic to show the PPC up as spvis rather than in the hope that the judge will act on that one point alone. But sue them for what?  They haven't really done much apart from sending you stupid letters. Breach of GDPR?  It could be argued they knew you had Supremacy of Contact but it's a a long shot. Trespass to your vehicle?  I know someone on the Parking Prankster blog did that but it's one case out of thousands. Surely best to defy them and put the onus on them to sue you.  Make them carry the risk.  And if they finally do - smash them. If you want, I suppose you could have a laugh at the MA's expense.  Tell them about the criminality they have endorsed and give them 24 hours to have your tickets cancelled and have the signs removed - otherwise you will contact the council to start enforcement for breach of planning permission.
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Capquest Statutory Demand help


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ims21 thankyou so much for such a concise and helpful post, I had drafted a letter for Aqua but the excel sheet will be a lot better to include, I had downloaded the forms from the FOS site but was worrying what to do regarding the letters from Capquest, but I shall await the next one from them and then send them the despute account letter.

 

thanks again this is exactly what I was needing.

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ims21 thankyou so much for such a concise and helpful post, I had drafted a letter for Aqua but the excel sheet will be a lot better to include, I had downloaded the forms from the FOS site but was worrying what to do regarding the letters from Capquest, but I shall await the next one from them and then send them the despute account letter.

 

thanks again this is exactly what I was needing.

 

Morning

 

You're welcome

 

ims

 

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Hi 2Grumpy, the CCA finally arrived 10 weeks after we sent the request, its the same photocopy that Aqua had sent us in the subject access request pack that arrived from them, so I assume its enforceable but I dont know much about these things.

 

The amount of PPI paid isnt going to make a great dent but its something so will see if we can get it back.

 

I assume there is nothing we can do about the overlimit charges and the late fee charges on this either?

 

We want this sorting on the credit file as we are wanting to apply for a new mortgage in the next few years so really do need to sort it rather than ignore it but we also cant afford to pay the lot off as it stands so wondered what to do next?

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I assume there is nothing we can do about the overlimit charges and the late fee charges on this either?

 

 

Hi

 

Oh yes you can....these can be reclaimed as well. Different claim to the ppi but on a credit card you can reclaim all of these plus interest.

 

ims

 

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Hi there

 

Basically you will sue for unlawful charges.

 

Take a look at the Barclaycard forum....there are some great threads there which will give you a good idea of what is invloved.

 

Basically it is

 

1 -> Prepare a Schedule of claim

 

2 -> Send preliminary letter requesting refund

 

3 ->If they don't cough up you send a letter before action

 

4 -> If they still don't cough up, you issue in court

 

As I say, do some reading first and then we can help put together your claim

 

ims

 

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  • 2 months later...

Ok have sent off to reclaim the PPI, I will tackle the overlimit charges etc next... however we have received another letter but this time from Robinson Way saying they have been instructed to collect payment on behalf of Capquest. Can I ask even though they have finally sent a copy of the agreement allbeit way way over the time frame, what letter can I send them, it it still enforceable even though they didnt comply with the dates within the CCA I sent them.

 

What letter shall I send to Robinson Way?

 

Im just a bit confused as to the next step with regards to this letter, this is the first letter at all in months from anyone, as you can see from the last time I posted.

 

any help is much appreciated

Paula

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  • 1 month later...

Hi

 

 

Capquest have gone a little quiet now so think it is about time you reported them to the OFT if you haven’t done so already.

 

 

Please bear in mind that the template letter on the first page of this thread:

http://www.consumeractiongroup.c o.uk...=1#post3422496

 

may not be suitable for all and you will have to adapt it to your own circumstances I.E

You applied to get it set asidelink3.gif and CQ didn't turn up

You applied and CQ agreed to discontinue

You ignored and CQ did nothing

 

 

Today the OFT set out some new guidance and sending SD's as a debt collectionlink3.gif tool is now frowned upon.

If you want to read it, here's the link

http://www.oft.gov.uk/shared_oft/con.../OFT664Rev.pdf

 

You can complain by email and the OFT will email you back a form to sign and post back to them for them to be able to add your complaint to their list.

 

 

http://www.oft.gov.uk/contactus;jses...1D83BF00 04F6EA

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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