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    • Can someone please advise on how to upload picture.  I’ve taken a photo of the first page of claim form and converted to pdf but it saying file too big. It’s only one page
    • pop up on the bulk court website detailed on the claimform. [if it is not working return after the w/end or the next day if week time] . When you select ‘Register’, you will be taken to a screen titled ‘Sign in using Government Gateway’. Choose ‘Create sign in details’ to register for the first time. You will be asked to provide your name, email address, set a password and a memorable recovery word. You will be emailed your Government Gateway 12-digit User ID. You should make a note of your memorable word, or password as these are not included in the email.  then log in to the bulk court Website .  select respond to a claim and select the start AOS box. .  then using the details required from the claimform . defend all leave jurisdiction unticked  you DO NOT file a defence at this time [BUT you MUST file a defence regardless by day 33 ] click thru to the end confirm and exit the website .. get a CCA Request running to the claimant . https://www.consumeractiongroup.co.uk/topic/332502-cca-request-consumer-credit-act-1974-updated-january-2015/ .. Leave the £1 PO unsigned and uncrossed . get a CPR  31:14  request running to the solicitors [if one is not listed send to the claimant] ... https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ . .use our other CPR letter if the claim is for an OD or Telecom Debt or Util debt]  https://www.consumeractiongroup.co.uk/topic/332546-legal-cpr-3114-request-request-for-information-when-a-claim-has-been-issued/ on BOTH type your name ONLY Do Not sign anything .do not ever use or give an email . you DO NOT await the return of ANY paperwork  you MUST file a defence regardless by day 33 from the date on the claimform [1 in the count] ..............  
    • you IGNORE THEM. stop being had blind nothing anyone can do to you. dx  
    • 3 threads merged for complete history of your debts. i suggest you re read from post 1 again. what are you doing still blindly paying a DCA on a historic debt?  
    • Hi, I have an old outstanding debt from 1994 due to MBNA for £20,000. The debt has been passed to various DCAs and is currently with PRA Group.  I sent them a CCA letter in January 2024. They acknowledged this letter and stated they would come back when they had more information, however the information did not arrive within the 12 working day scenario.. I have just received a copy of the agreement which goes back to 1994 from them. In their response letter they have stated " Please find enclosed documentation received to date: we are waiting further documents in order to complete your request. We have currently deemed this debt as unenforceable which means we are not able to take court or further action against you to recover the outstanding balance". They then go on to state "we are still legally entitled to:  1.Contact you to ask and repay what you owe 2.Pass your details onto a third party collection agency 3. Continue to report your account with the credit reference bureaux (as appropriate)". I'm at a loss as to what I should do next and would appreciate any guidance on this matter. I am currently paying £5.00 pcm. TIA      
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SAR help


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hey every1, dont know if you could help with this.

 

Basically I sent SAR requests to a few of my past and current creditors, one of my big ones been natwest (i had a current account which as closed but owe overdraft & charges an a large personal loan) the sar as come back but all it says is account numbers and action at the collections office, nothing about my accounts or loan or nothing just 1 sheet. we sent same request to my partners with welcome and thats come back how it should be, copy of everthing they have from loan agreements to every telephone call made.

 

should natwest's be simular?.

Also i sent offers of 15% full & finals to some outstanding debts but theys come back with a higher amount to clear or no, should i still keep trying to negociate

 

thanks for your help

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Write back to them and list everything that you still require ie; copies of agreements, statements, letters, transcripts of 'phone calls. Remind them that they have not fullfilled their legal obligations under the Freedom of Information Act & that if they do not comply you will make a complaint to the ICO. http://www.ico.gov.uk/

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(i had a current account which as closed but owe overdraft & charges an a large personal loan)

 

Okay, lets start with the overdraft. How & when was the current account closed ??? The account must still be active but with a negative balance.

Who did you send the SAR to?

 

If sent to the Data Controller, Joyce E Tudor. You should have recieved statements for the account from the day it was opened. And all other documents. When dealing with Natwest/ RBS I always suggest sending a copy of the SAR to Customer Management Services in Telford ( once an account goes into default, this is where it is sent). They have what is called "A Diary Event History". The banks internal log of all internal & external actions on the account, phonecalls, letters everything.

 

Have you done a CCA request for the Loan ?

 

Debs

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hey debs, i sent the sar request to the address off my credit file. the response as come from natwest @ birmingham collections. My current account got into arrears with overdraft and as i fell behind with my loan with them due to job loss so they started taking any more i put in to pay loan an overdraft. i stopped using that account but as youve guessed they just keep adding more an more charges.

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http://www.consumeractiongroup.co.uk/forum/autolinker/images/link3.gif[/img] request to the address off my credit filelink3.gif. the response as come from natwest @ birmingham collections]

 

Hi, it needs to go to

 

Joyce E Tudor

Regulatory Risk

Business House B

PO Box 1000

Edinburgh

EH12 1HQ

 

Copy her on the SAR you sent to Birmingham. Attach a letter, stating that they did not comply, failed to provide any documents, but did bank the £10 cheque.

Also, resend a letter to Birmingam, informing them that you have resent your request to the banks Data Controller, informing her of there failure. Again request that this department supply you with all data they hold on you, including a copy of your "Diary Event History". Any breach will be reported to the Information Commissioner.

 

Debs

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