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    • Thank you. I'm going to say that the photographs really don't say very much and once again it's a real shame that you didn't take lots of photographs of all the issues including the Windows and the state of the inside of the room. You can certainly bring a claim here if you want and we will help you but I'm really not sure of your chances of success. It sounds to me as if the manager you spoke to was dismissive and nothing was particularly agreed or admitted. If you want to bring a claim then I would start off by establishing a paper trail where you point out the things that were wrong and the fact that you discuss this with the duty manager who appeared to be dismissive. You could ask them then in general terms if they have any proposals to make. I think you're in weak position. I don't think you should start threatening them with legal action or anything at the moment and even if you did bring a legal action for the full amount I would probably advise you to negotiate a settlement of maybe 50% – if you're lucky – at mediation. Have you tried putting up Google reviews and reviews on trust pilot? This could also be a good way to start. I'm very sorry but when you deal with these kinds of issues then you need to collect evidence as quickly as possible. It is the first thing you always do when there is a poor hotel, a stone in your cornflakes or a motor accident. I'm afraid that you have to think this way and maybe it doesn't come naturally – but having run the consumer action group for 18 years, this is rather second nature. If you have any phone calls with them then you should read our customer services guide first and then confirm any admissions they might make in writing.
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    • Hello , sorry of this is in the wrong place. I have received in the post a County Court Claim claim form.  This relates to MYJAR and issued by TM Legal relating to a payday loan issued 11/2017, subsequently they issued a default notice 09/2018. The debt isnt on any credit reports.  4/4/2024 I had an email saying a Letter of claim was sent - this was not received , i replied to say I believed the debt was statue barred their response We are aware that the correspondence you have sent, is in a format that is circulated on consumer-based websites whereby debtors are encouraged to use the templates in order to avoid repayment of their debts. We do not accept that the contents of these templates bear any particular relevance to your case. For clarification, in line with the Limitations Act 1908, no claim may be brough after a period of 6 years from the cause of action. The cause of action in this instance is the Notice of Default served upon you by the original creditor on 24th September 2018. As such, the account is not Statute Barred. 10th June 2024 I have received a county court claim form and now i am unsure what to do next and how to complete and respond, I do not want a CCJ. Please help 
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Shanidev v Verde/MBNA-Prelim hearing help wanted.


Shanidev
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Thanks Andy. Should I tel and then confirm the conversation in writing or maybe send them a letter by 'recorded delivery'... Just in case they deny it later. I know the District Judge is biased towards the Creditors.anyway.

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See what response you get on the phone and if advised followed up with a letter to confirm the call.

 

Andy

We could do with some help from you.

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This was an error. I phoned and they did a 'Set Aside'. Annoying that judgement cast in stone can be issued so casually.

 

Anyway I received the 'Set Aside' letter which came as a relief but I also received rather disturbing letter from another company offering to help me in my predicament. Disturbing because they knew exact date, amount and the case ref. number. How did they get hold of it so promptly!!

 

On the update side, I am waiting for the originals to come through... and I have to prepare a witness statement next. Not sure what this is, so will need help and ideas.

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Hi Shanidev ,I would not worry too much about letter offering help , I guess they obtained information from court when judgement wrongly given by default. A friend had been given a CCJ by default without any knowledge of case until a company sent a letter offering help and giving case no ,date and amount of CCJ , from that moment she was able to check if CCJ existed and eventually have CCJ set aside. Hope this helps

Sleepingdog

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Inform the Court that the Claimant as not complied with requested inspection (N265) and that your WS will severely prejudiced.

 

Andy

We could do with some help from you.

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Thanks Andy for coming to my rescue once again. Pardon my ignorance. What does 'severely prejudiced' mean in this case. and, do I have to fill in a form or just the letter.

 

On the update front, I haver made a 'Formal Complaint' to MBNA as advised by FOS re not sending any of the docs (DN, Assignment letter, statements etc). I was paying £1 which I have stopped. Looking at the statements thye continued to charge hefty interest while accepting £1 and never sent me any statements.

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The request and inspection form part of the Notice of Allocation and are therefore Directions to be obeyed.(Standard Disclosure)The Court can strike out for any non compliance hence my suggestion to make a call first inform them and get it before the Case Managers nose.They may advise you to make an application but that would be a costly gamble and not serve purpose.

 

No statements = no interest.No Arrear Notices = no interest and no enforcible litigation.

If interest is being added then is it in their T&Cs to allow this and if it is then no Sec 69 interest can be added either if stated that within their particulars of claim.

 

severely prejudiced = to jeopardise your version of events and unable you to rely on their documentation.

 

Regards

 

Andy

Edited by Andyorch

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

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I tried calling them for two days without success (high volume of calls... someone will assist shortly). Then I dropped letter into their letterbox outside the court (they are closed during my lunch hour). I finally managed to get them on the phone. To my shock they had not even seen the letter because of heavy backlog. So, he took the letter out while on the phone and promised to bring it judges attention and advised me to continue with schedule on the order.

 

I now need to prepare WS. Not sure what to put on there but some of the points I can think of are:

 

-Varde did not have a license at the time they went to N'ton Bulk Centre

-MBNA did not send the CCA, DN, Assignment letter or the termination letter

-they did not send statements for the last 8 of so months

-Assignment letter is not dated

-few things like Statement of case and correspondence common to both parties missing

-the only DN I received was from Experto Credite and that had different A/C number to the one they are quoting now

-MBNA are still investigating my complaint

 

That's all I can think of from the top of my head

 

Just been reading through Carey vs HSBC but need help in constructing Witness Statement.

Edited by Shanidev
Carey vs HSBC
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pm andy

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Havent had time to read over your thread yet.. when is the WS due to be submitted?

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1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

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1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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I now need to prepare WS. Not sure what to put on there but some of the points I can think of are:

 

-Varde did not have a license at the time they went to N'ton Bulk Centre

-MBNA did not send the CCA, DN, Assignment letter or the termination letter

-they did not send statements for the last 8 of so months

-Assignment letter is not dated

-few things like Statement of case and correspondence common to both parties missing

-the only DN I received was from Experto Credite and that had different A/C number to the one they are quoting now

-MBNA are still investigating my complaint

 

That's all I can think of from the top of my head

 

Just been reading through Carey vs HSBC but need help in constructing Witness Statement.

 

 

A couple of things I need to clarify..

 

They say the default date was 31/08/2009. But didnt I see that they had issued a Notice of Default back in April 2009 ? Then then appear to have produced a Default Notice (proper) which you say you have never seen prior to the claim having been issued ?

 

 

 

Default under s87 (1) Consumer Credit Act 1974

The Claimant pleads that the Defendant breached his contract. By virtue of a breach of contract and pursuant to s87 (1) Consumer Credit Act 1974 the Claimant is required to serve a default notice in the form prescribed by Consumer Credit Default Enforcement and Termination Notices Regulations 1983(The Regulations). No notice compliant with the Consumer Credit Act was served therefore the Claimant is barred from terminating the agreement and demanding the sums claimed from the Defendant. The first sight the defendant had of any such Notice was when it was requested under CPR.

 

Was the document they sent, which claims to be the agreement, signed by you ?

 

 

 

Did they have a valid licence at the time of assignment ?

 

Furthermore, the Defendant notes that the Claimant did not hold a valid consumer Credit licence contrary to the Consumer Credit Act 1974 when the purported assignment took place. The Defendant avers that the Claimant committed a criminal offence pursuant to s39 Consumer Credit Act 1974 by virtue of unlicensed trading. For the avoidance of doubt the Claimant did not obtain a licence until DATE under licence number 1234567 as set out on the Office of Fair Trading’s Consumer Credit licence register.

 

In the event that the Claimant seeks to rely upon an agent as a Consumer Credit Licence holder the Defendant will refer to the case of Hicks v Walker and Frank Reynolds Ltd -[1999] GCCR 721 as the authority which sets out this is not permissible where the principal company does not hold a valid Licence to conduct the activities which require such a licence.

 

 

Not sure I can help much further.

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2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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7th April letter was intention to register a default.

 

Application 'what the call agreement' I did sign - at a motorway services - they were doing promotional hawking

 

Not sure if they had the license at the assignment time as no date is given there but they did not have license when they started court proceedings.

 

Current Credit license (0643780) was issued on 22nd June 2011 and they don't have 'Right To Canvass Off Trade Premises' whatever that means

 

See attachments

Credit Agreement.pdf

Assignment.pdf

Default Notice.pdf

VARDE license history.jpg

Edited by Shanidev
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In response to pm..

 

I have attached some Guidance Notes on producing Witness statements.. it runs to 3 pages.. but 2 of htem are examples.

 

There is also a Witness statement that had been provided for another cagger.. a lot of the information in it is well out of date. so unless checked.. please dont use it.. this is an example only.

 

In respect of the charges, you need to put everything you are going to rely on into your Witness statement.

 

 

Guidance Notes for WS.pdf

 

 

Witness Statement in support.pdf

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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Did you both have to "file and serve" = submit to court and send to one another ?

 

If so, then check with the court to see if they have received anything - if they have then ask for a copy, you might be charged a copy fee.

 

Do you have an email address for the opposition, If so, I guess you could drop them an email and remind them, they are late !

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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" The party of the first part......." is hereinafter called " The party of the first part " and " The party of the second part ....." is hereinafter called " The party of the second part "

 

Groucho and Chico " A Night at the Opera "

 

I remember it Shani:wink:

 

Andy

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHER

 

Have we helped you ...?         Please Donate button to the Consumer Action Group - The National Consumer Service

If you want advice on your Topic please PM me a link to your thread

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No way I'm admitting I remember :lol:

Have we helped you ...?         Please Donate button to the Consumer Action Group

Uploading documents to CAG ** Instructions **

Looking for a draft letter? Use the CAG Library

Dealing with Customer Service Departments? - read the CAG Guide first

1: Making a PPI claim ? - Q & A's and spreadsheets for single premium policy - HERE

2: Take back control of your finances - Debt Diaries

3: Feel Bullied by Creditors or Debt Collectors? Read Here

4: Staying Calm About Debt  Read Here

5: Forum rules - These have been updated - Please Read

BCOBS

1: How can BCOBS protect you from your Banks unfair treatment

2: Does your Bank play fair - You can force your Bank to play Fair with you

3: Banking Conduct of Business Regulations - The Hidden Rules

4: BCOBS and Unfair Treatment - Common Examples of Banks Behaving Badly

5: Fair Treatment for Credit Card Holders and Borrowers - COBS

Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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