LA Fitness...I NEVER SIGNED A CONTRACT!!

[saber_rbp]

Hi,

 

Some time last year I decided to join a gym, I couldn’t decide between the David Lloyd or LA Fitness. A friend of mine used LA Fitness and I decided to go there with him to check it out, I used the gym and found it to be quite

decent although very basic! The woman who showed me round advised me that they had a deal running that was £22pm (I think) but was only available that day and I had to join today to take advantage of it, I was very hesitant and the woman advised me that she would not make me sign anything and until the end of the month and if I wasn’t happy I could cancel, so I gave her my details and joined for the month but did not sign anything!!

 

After having a trail with the David Lloyd I decided to sign up with them and cancelled the LA Fitness membership. A few months later I received a letter from ARC eu ltd saying I owed £380 in unpaid fees and they would be taking me to court, I phoned them and after a lengthy conversation the said they would send me proof. A few days later I received the letter and obviously in the “Proof” (see attached) it clearly states I need to sign the contracts, thus backing up my story?!? I phoned Trevor Munn (the company now dealing with the debt) and they told me that I apparently signed up on the internet and that’s why they didn’t need a signature, this is completely untrue, they are now demanding 420.51 and are preparing County Court Application against me.

 

I really do not know what to do and with a baby on the way in 12 weeks I could really do without the stress!

 

Any help would be really appreciated

 

Thanks

 

http://i51.tinypic.com/xe50s4.jpg

 

http://i51.tinypic.com/oa92pz.jpg

Edited December 14, 2010 by saber_rbp
link to evidence

[saber_rbp]

added link to evidence

Edited December 14, 2010 by saber_rbp

[buzby]

It isn;t uncommon for mistakes like these to be made, so you need to set out your formal rejection of their claim addressing all their points, and send this by recorded delivery and keep the receipt. This will form the basis fo any defence you may need should they be foolish enough to take it to court, but not many do.

[saber_rbp]

It isn;t uncommon for mistakes like these to be made, so you need to set out your formal rejection of their claim addressing all their points, and send this by recorded delivery and keep the receipt. This will form the basis fo any defence you may need should they be foolish enough to take it to court, but not many do.

 

 

Thank you for your help and forgive me if this is really stupid but what is a formal rejection letter? Is it just me sending them a letter and explaining why I don't accept the claim and show them my evidence against it? Also, with regards to them claiming I signed up on the internet, would it be wise to contact the local police dept and get a crime reference number because if that's all they have, it most certainly wasn't me who signed up online so much be the sales team doing it for me and surely that’s fraud?

also, would I send the letter to the company dealing with this now or LA Fitness?

 

Thanks again buzby

[buzby]

Basically, yes.

 

Just head the letter 'Rejection Of Claim' - and you're good to go!

[slick132]

Hi Saber,

 

Just wanted to add, there's no point in contacting the police. Despite the inaccurate suggestion that this was an internet sign-up, it is still a civil matter and the police will not involve themselves.

 

If you want to make a complaint about this, make a brief summary of events and write to Trading Standards.

 

You should address your response to ARC and send Trevor Munn a copy. Remind them both that the matter is in clear dispute and any collection activity by them will be reported to Trading Standards and the FOS.

 

8-)