Jump to content


  • Tweets

  • Posts

    • The 3 pieces of mortar that fell on the same day, at the same time, were approx. 25-30cm long and weighed around ½-1 kilo each from a roof that is above the 2nd floor; they were by no means tiny pieces of mortar but large chunks falling from a rather great height. I believe the size and weight is enough to cause serious injury and if it falls on your head, I assume it could potentially be lethal if unlucky, but we don't wish to put that theory to test... We can't in good conscience let a contractor install a patio and a gazebo as it is in the exact spot where the mortar fell, nor do I think anyone would be willing to take the chance. Looking at the roof, there are multiple other remaining pieces from the same 'line' or 'row' of mortar that can potentially fall. The mortar is right underneath the slate tiles on the neighbour's roof and I don't know whether the tiles are also (becoming) lose due to the loss of the mortar. I was trying to upload a photo but it seems it's not allowed. The first contractor to work in our garden in preparation for the patio and gazebo is scheduled to start on 10th June, that leaves the neighbour 5 workdays to sort their roof which is unlikely, so it seems we will have to postpone our patio contractor without knowing when they can come back. We have already had extensive work done in the garden in preparation for the wedding reception and it will become very costly for us if we have to move the wedding reception to a venue (if we can even get one at this short notice) rather than have it at home which was our dream.
    • Is this sufficiant for a letter of claim  ? Letter Of Claim       Reference: Techzone Mobile Phones Samsung A71 Mobile Phone £140 Purchase date 29. 5. 24     I the claimant purchased a 2nd hand Samsung A71 mobile from Techzone Mobile Phone unit 10 of the indoor market at the Potteries shopping centre. Initially the phone worked well until I used the camera and found debris in the camera lens spoiling pictures making it not fit for purpose. I contacted the seller who offered a replacement which I initially accepted but later rejected and wanted a refund in full which the seller refused saying they Do Not give refund is unlawful and goes against the Consumer rights act 2015. Therefore I intend to issue proceedings against you in a county court without further notice unless you reimburse me the above amount in Full within 7 days from the date of this Letter     ------------------------------------------    I think its best if i hand him the letter as posting it might not get through so can claim expenses traveling up there ?   or would it be best to just post and get 'Signed for'  ?   Should i also put in the letter of claim interest added or leave that till the Particulars letter ?
    • Ok thanks, I really need help with my mental health over this I’ve called 111 Hi sorry just one more thing can they contact my workplace?
    • Sorry to shatter your leftie dreams 🤣😂🤣😂     Donald Trump gets a SIX-POINT bump in approval after being found guilty on 34 counts according to snap Daily Mail poll: 'I think it was a waste of taxpayer money' WWW.DAILYMAIL.CO.UK Teflon Don rides again, according to an exclusive poll for DailyMail.com which found that the guilty verdict in Manhattan... James Johnson, who conducted the poll, said Trump might be waking up as convicted felon but he was winning over the voters who matter.   Our snap poll of a representative sample of likely voters shows that for most Americans the trial has not changed their deep-set views of Trump,' he said.  'But amongst those who are open to changing their mind, people feel more positive by a margin of 6 points. That is outside of the margin of the error of the poll and we are saying that is significant. 'It extends to Independent voters too. Look at the explanations and it is clear why: people feel it was a politically motivated trial and view Trump as a "fighter" against what they see as injustice.     
    • Which Court have you received the claim from ?  Civil National Business Centre Northampton NN1 2LH Name of the Claimant ?  PRA Group UK Portfolios LTD   How many defendant's  joint or self ?  Just my self Date of issue – top right hand corner of the claim form – this in order to establish the time line you need to adhere to.    24th May 2024   ^^^^^ NOTE : WHEN CALCULATING THE TIMELINE - PLEASE REMEMBER THAT THE DATE ON THE CLAIMFORM IS ONE IN THE COUNT [example: Issue date 01.03.2014 + 19 days (5 days for service + 14 days to acknowledge) = 19.03.2014 + 14 days to submit defence = 02.04.2014] = 33 days in total   Date of issue XX + 19 days ( 5 day for service + 14 days to acknowledge) = XX + 14 days to submit defence = XX (33 days in total)  if your defence filing date falls on a W/End, you must file by friday @4PM     Particulars of Claim   What is the claim for – the reason they have issued the claim?  The claimant claims the sum of £22,000 for an outstanding debt owed. On 30/1/18 the defendant entered into n agreement with Lloyds Bank Plc for a bank loan under the reference 10017#######. On 4/1/19 the defendant defaulted on the agreement with an outstanding balance of £22,000. On 30/11/22 the debt of £22,000 assigned to PRA Group (UK) Limited, who itself assigned the debt to PRA Group UK Portfolios Ltd on 30/12/23. Notices of assignment were sent to the defendant in accordance with S136 Law of property act 1925. The claimant has instructed PRA Group (UK) Limited to act on its behalf in the recovery of the outstanding debt and to pursue litigation on its behalf. AND the claimant claims 1. The sum of £22,000. What is the total value of the claim?  £23,500 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ?  Yes Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Did you inform the claimant of your change of address?  No - N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account?  Bank loan When did you enter into the original agreement before or after April 2007 ?  No Do you recall how you entered into the agreement...On line /In branch/By post ?  I believe it was done online on their app Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ?  Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim.  Debt was with halifax, whom passed the debt to PRA Group. Were you aware the account had been assigned – did you receive a Notice of Assignment? Yes Did you receive a Default Notice from the original creditor?  I'm not completely sure at it was nearly 6 years ago, I have done a CCA request and they have sent a screenshot of their system showing it was sent. Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ?  Yes Why did you cease payments?  Couldn't afford to make payments. What was the date of your last payment?  August 2018 Was there a dispute with the original creditor that remains unresolved?  No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan?  No
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Citi Cards being obstructive with SAR


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4340 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

  • Replies 285
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

So hopefully here are the statements along with some additional notes. Which at some point I would quite like to have some clarity on.

 

 

[ATTACH]23325[/ATTACH]

[ATTACH]23324[/ATTACH]

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

Hi I'm still looking for some assistance as regards my attachments in post #16 & #18, if anyone fancies a challenge :-)

 

1st Credit are out of time as regards the CCA request (as of the 18th Nov), but I have decided to not send the account in dispute letter quite yet (for other reasons).

 

What I would like to know if possible is this:

 

The OC (Associates/Citi) marked my CRA file as the debt settled 05/08/2002, which indicates that the account had been terminated and sold. Yet in the SAR they claim to have sent me statements beyond this date. The address shown would have been correct at the time, but I DID NOT receive statements from them to this address.

 

Citi & 1st Credit have failed to produce a valid default & termination notice to challenge the information I have as regards the CRA file settled marker 05/08/2002. Subsequent to this date, shown in their statements they have continued to charge late fees, overlimit fees and interest.

 

Is this acceptable? Or do I have grounds to challenge the balance that 1st Credit state that I owed/owe?

 

Additionally, there is a discrepency between the Associates final balance on their dubious statements and the opening balance with 1st Credit. In the SAR response from 1st Credit they clearly state that they have not charged any fees or interest on the account.

 

Again, do I have grounds to contest the debt on this basis?

 

Thanks in advance

 

MC

Edited by Master Chief

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

Hi

 

I think that you have a lot of evidence to contest this and don't really understand why you are not sending the account in dispute letter.

 

I have received an almost identical response from Citi and, as with you, there are no copies of any corespondence sent to me, as they are saying that they do not keep these, which appears to absolute rubbish. Also no details of who the account was sold to and when and no details of manual intervention. I am going to send the following - the list can be adapted to suit.

 

Dear Sir/Madam

 

Account:

 

I am in receipt of the documents that you have supplied in response to my Data Protection Act information request dated --.--.-- The disclosure of personal datalink3.giflink3.gif is incomplete in that at least the following documents are missing.

 

1) You have failed to provide a notice of assignment

2) Whom the debt was sold to in this must include company name, full address, and Telephone numbers

3) You have provided no notes, or documents relating to instances of manual intervention.

 

This is not an exhaustive list by any means, it is just an example of some of the information I am missing.

 

Accordingly, I have to tell you that you have not yet complied with your obligations under the Data Protection Act 1998.

 

You have a further 24 days to comply.

 

Yours faithfully,

 

-------------------

Please support CAG and they will support you.

donate

Link to post
Share on other sites

Excellent CD, thanks, I was looking for something to throw at Citi & 1st Crud as regards SAR failure. I'll plagiarise this if you don't mind.

 

I'll send you a PM as regards why I'm holding off sending the account in dispute letter.

 

Cheers.

 

MC

Edited by Master Chief

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

CD, what do you make of their decleration as regards Sec 7 DPA, correct or bluster?

 

I'm looking at it now and can't see what they are trying to get at!

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

I don't either but if you have a look at Batleyboy's thread, Citifinancial have tried to say that he has to ask for this info under CCA, I have no idea where they are going with this or why they have no records of correspondence sent out. Link to BBs thread, look at the latest posts.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?273801-HFO-have-today-contacted-me

  • Confused 1

Please support CAG and they will support you.

donate

Link to post
Share on other sites

Hi all and thanks very much for everyones help thus far.

 

I am currently looking at the validity of the balance claimed as owed by Citi/1st Crud and I'm pretty sure that it is incorrect.

 

I wonder if any 'unfair charges' guru might take a look at the statements that I posted a little earlier in this thread and give me their opinion and perhaps some advice as to how I might calculate what, if anything, needs to be deducted from the balance claimed?

 

The relevant information would begin on Page 7 of the pdf, statement 18/03/02 - where the account number changes for the second time.

 

The first relevant entry is a balance transfer of £74.24 on 27/02/2002 (from old account number and is purely charges as a result of already resolved fraud), which although is credited back as an adjustment 15/03, I wonder if there is an element of interest carried forward from this charge?

 

Of course there are plenty of other charges following this and I would like to know if these would be considered 'unfair' and how much I could reasonably expect to have knocked off as a result?

 

There is of course the question that beyond the 05/08/2002, when the OC marked the account as settled, whether any of the subsequent charges are lawful at all? And his is something that I would dearly love to have clarified, if any knowledgable caggers are able to answer this I would be most greatful.

 

Thank you.

 

MC

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

No takers?

 

Ok, perhaps let me put it another way.

 

If an account is marked settled, are any charges for late payment, overlimit penalties and interest beyond the point of settlement legitimate?

 

MC

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

Only if it is within the T & Cs of the ORIGINAL agreement.

 

ty babybear.

 

Although what I'm trying to get at is that I believe the debt was sold to 1st Credit at the time it was marked settled 05/08/2002. But the official assignement not completed until they had tracked me down in the early part of the following year.

 

We know that DCA's don't always act within the letter of the law and we also know that they have a 'special relationship' with thier suppliers/clients.

 

I am of the opinion that the they were allowed time to trace me and in the meantime the balance owed would grow as a result of charges etc and also it gave them the opportunity to mark a much later default on my credit file.

 

I'm pretty sure that charges are not lawful between the sale of a debt and the NoA.

 

Also what is rather peculiar is that Citi and 1st Crud can't seem to decide the actual date of sale, the NoA from 1st Crud is as of 23/05/2003 and Citi's says as of 05/06/2003. And I think this fact adds weight to my argument that they have not been straight up with when the debt was indeed sold.

 

Additionally, there is a discrepancy between the final balance claimed by Citi and that stated by 1st Credit as their starting balance is some £82.00 more. Which I find interesting, because in my SAR from 1st Crud, they clearly state that no charges have been added at any time!?

 

In 1st Crud's SAR they provided me with a 'System Log' file which supposedly records all the activity on my account, however there are a number of sections within the log file that raise doubts as to its authenticity/accuracy. Particularly at the beginning when the intial 8 entries are all made at 09:00 (dates between 05/06 & 04/07/2003), I think it is highly unlikely that over the course of a month 8 entries were made at exactly 09:00 to the second! It blatantly does not acknowledge, or attempts not to acknowledge activity on the account prior 05/06/2003.

 

As I have said previously, Citi NEVER sent correspondence the address stated on thier statements from August 2002 (statement 19/08/2002), this is a retrospective change. I know this because the last address they had for me was a B&B (DSS Hostel type) and I did not pass on my forwarding address.

 

And furthermore, as we know, the account is marked settled on 05/08/2002. Which shows on the 'retrospective' statement (dated 19/08/2002) with an account number change and balance carried forward.

 

My last use of the card was 31/07/2002, subsequent to that it was either declined/retained by an ATM, which is what I believe happened, or it simply naturaly expired 12 months from original issue. If the former is true then this indicates that the account is closed (agreement cancelled/terminated). If the latter then why have they not provided me with a replacement card for me to use?

 

What you have to understand is at this particular time I was desperate, severly depressed, and skint to the point that I regularly did not have money for food, let alone a couple of quid for a pack of cigarrettes. Given that the 'retropective' statements show that until November '02 I have an 'Available To Spend' amount, why have I not used it? Simples, because I don't have a card! Although, they seem to think at this point that we still have an agreement.

 

Given that since the begining of my use of this credit facility end of Feb '02 I clearly had difficulties in keeping within the credit limit and repaying required amounts on time. And when they were made aware in June/July '02 that I was under the care of the local council in B&B, becuase I was broke, jobless and homeless; I think their concern would have immediately gone from mild-concern to full-on Defcon 1 and dropped my account like a proverbial hot potato.

 

Hence the account marked settled 05/08/2002.

 

Apologies for another War & Peace post, it wasn't intended to be.

 

My question is, does an account mark 'Settled' indicate anyhting other than it had been sold on?

 

MC

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

Sorry, an addition to the above post which I forgot to mention is that there is an erroneous payment of £5.00 against the account in December '02, which I definately did not make!

 

MC

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

ty again bb, not SB I entered into a repayment agreement in 2003 and been paying ever since. But, hopefully not for much longer and hence all my stupid questions.

 

ATM just looking for a advice on whether the account marked settled 05/08/2002 could be construed as anything other than the debt having been sold?

 

I can't see any other reason myself, but then what do I know!

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

Hang on, I may want a divorce already bb.

 

Are you saying there is no advantage to me or no, the advantage is mine?

 

Who's getting confuddled?

Edited by Master Chief

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

Hang on, I may want a divorce already bb.

 

Are you saying there is no advantage to me or no, the advantage is mine?

 

Who's getting confuddled?

 

 

bb ??????????????????????????????

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

Hang on, I may want a divorce already bb.

 

Are you saying there is no advantage to me or no, the advantage is mine?

 

Who's getting confuddled?

 

babybear, glad you got the lasagne cleaned up.

 

Could you just clarify the above or I'm afraid I'll have to call off the engagement!

 

BTW Your PM box is full.

The villany you teach me, I will execute, and it shall go hard but I will better the instruction.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...