Jump to content


  • Tweets

  • Posts

    • Russia’s economy has been cut off from the global financial system - but it is still growing. Why?View the full article
    • Well done. Are you able to tell us more about how it went on the day please? HB
    • when mediation call they will ask the same 3 questions that are in their email you had to accept it going forward. simply state 'i do not have enough information from the claimant to make an informed decision upon mediation so i refuse. end of problem.  
    • Food prices, including a $40 chicken, has stoked fury and calls for big foreign supermarket chains to come to Canada.View the full article
    • Which Court have you received the claim from ? Civil National Business CEntre Name of the Claimant ? Lowell Portfolio i Ltd How many defendant's  joint or self ? Self   Date of issue –  15 Feb 2024 Particulars of Claim What is the claim for – the reason they have issued the claim?  The claim is for the sum of £922 due by the Defendant under and agreement regulated by the Consumer Credit Act 1974 for a Capital One account with an account reference of [number with 16 digits] The Defendant failed to maintain contractual payments required by the agreement and a Default Notice was served under s.87(1) of the Consumer Credit ACt 1974 which has not been complied with. The debt was legally assigned to the claimant on 16-06-23, notice of which has been given to the defendant. The claim includes statutory interest under S.69 of the County Courts Act 1984 at a rate of 8% per annum from the date of assignment to the date of the issue of these proceedings in the sum of £49.15 The Claimant claims the sum of £972 What is the total value of the claim? £1112 Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? I dont know the details of the PAPDC to know if it was pursuant to paragraph 3, but I did receive a Letter of Claim with a questionaire/form to fill. Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card When did you enter into the original agreement before or after April 2007 ? no Do you recall how you entered into the agreement...On line /In branch/By post ? Online Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Assigned/purchaser Were you aware the account had been assigned – did you receive a Notice of Assignment? I was aware, I'm not certain I received a 'Notice of Assignment' from Capital One but may have been informed the account had been sold without such a title on the letter? Did you receive a Default Notice from the original creditor? Yes Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Not since the debt purchase, and not from Capital One. Why did you cease payments? I can't remember - it was the tail end of the pandemic and I may not have had enough income to keep up payments - I am self-employed and work in the event industry - at that time. I also had a bank account that didn't allow direct debits and may have just forgotten payments and became annoyed at fines for late payments. What was the date of your last payment? Appears to be 20/4/2022 Was there a dispute with the original creditor that remains unresolved? No Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No Here is my Defence: Defence - 1. The Defendant contends that the particulars of claim are vague and generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. I have in the past had an agreement with Capital One but do not recognise this specific account number or recollect any outstanding debt and have therefore requested clarification by way of a CPR 31.14 and section 78 request.. 3. Paragraph 2 is denied. I am unaware of having been served with a Default Notice pursuant to the Consumer Credit Act 1974. 4. Paragraph 3 is denied. I am unaware of any legal assignment or Notice of Assignment pursuant to the Law and Property Act 1925 Section 136(1) 5. The Defendant has sent a request by way of a section 78 pursuant to the Consumer Credit Act 1974, for a copy of the agreement, the Claimant has yet to comply and remains in default of said request. 6. A further request has been made via CPR 31.14 to the Claimants solicitor, requesting disclosure of documents on which the Claimant is basing their claim. The Claimant has not complied and to date nothing has been received. 7. It is therefore not accepted with regards to the Defendant owing any monies to the Claimant and the Claimant is put to strict proof to: a) show how the Defendant has entered into an agreement and; b) show how the Claimant has reached the amount claimed for and; c) show the nature of the breach and evidence by way of a Default Notice pursuant to sec 88 CCA1974 d) show how the Claimant has the legal right, either under statute or equity to issue a claim 8. As per Civil Procedure 16.5 it is expected that the claimants prove the allegation that the money is owed 9. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of section 136 of the Law of Property Act and section 82A of the Consumer Credit Act 1974 10. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief. .................. Please note that I had to write a defence quite quickly as I hit the deadline. At the time of writing the defence, I hadn't been able to find correspondence from Capital One, but had since found default letter etc. I submitted CCA request and CPR 31.14. However, I didn't get any proof of postage or use registered post for the CPR (an oversight) but did with the CCA request. I received a pack which included a letter from Overdales, going over the defence I'd filed, as well as letters of Lowells and reprints of letters from Capital One. But I have no idea if this pack is in response to the CCA request or the CPR ! I would have expected two separate responses ... although I do know they are both the same company. Looking over the pack today, and looking through old emails .. I find some discrepancies in the Capital One default letters (notice of default and Claim of default). They are both dated *before* an email I have stating that a default can be avoided. The one single page of agreement sent (so not the full agreement) has a 16 digit number at the top in small print, next to 'Capital One' which corresponds to a number called 'PURN' printed at the top of each of the 10 pages of ins and outs of the account (they're not official statements, but a list of monthly goings) yet no mention anywhere on either of the account number. I cant really scan them at the moment - I can later tomorrow, but that will be after the mediation call I'm sure. I guess I may be on my own for this mediation ... I am not certain the CCA request has been satisfied .. or if the CPR has been . And then I appear to have evidence that the Default notices provided are fabricated ? Yet, I do have (elsewhere ... not at home) Default letters from Capital One I can check ..
  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4970 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, I have recieved a letter from Jacobs (sent 2nd class) re outstanding council tax arrears, I got in a mess and now the council have requested that this company collect £801.49, and on this letter it tells me I have 7 days to pay from the date on the letter which infact was 4 days ago...so really I have 3 days left!

 

Anyway I don't have the full amount, but I am willing to pay by installments...so I've called Jacobs offices and they have told me I have to speak directly to the bailiff on his mobile, which I have been trying but I can never get hold of him....what do I do now?

 

They have my mobile number for him to call me but he isn't doing so and it's not that I'm unwilling to pay I just don't know how much to pay on their automated line or anything.

 

Please can someone give me some advice as I don't want them turning up on my door saying I wouldn't pay....should I try the council?

 

Thank you!

Link to post
Share on other sites

Hi and welcome to cag.

 

Whoaaaa, slow down unless you want to pay more than you need to.

You will get sound, tried and tested advice on this site so stay calm go and have a cuppa and while enjoying it have a browse through some of the postings, many are exactly the same as that you posted.

 

Remember no contact with the bailiff yet, if contacted by them hang up (unless you can record the conversation)

Do not allow them entry and the best way to achieve this is simply do not answer the door to them.

Make sure all doors and windows are secure when you go out (they cannot break in to your home)

Just for now until caggers get the bigger picture, adopt a seige like mentality, say nothing and sign nothing.

 

WD

Link to post
Share on other sites

I will echo WD's advise.

 

try the council and make a reasonable offer of payment, but if you are passed off with contact the bailiff, then ask the council to contact you again when the bailiff passed the account back to them unpaid.

 

If you havnt got tyhe money, there is not alot a bailiff can do about it.

Professional property investor and conveyancer

Link to post
Share on other sites

Thank you! Armed with cuppa and browsing now through all the info...sounds like these Jacobs crowd have a right name for themselves.

 

I will give the council another try in the morning as there is nobody avaliable to help at the moment.

 

All doors and windows locked, it might be hard keeping them out as I now live in a shared house but I have asked my housemates not to let anyone in, and they are all really sympathetic as I had to leave my last home due to problems with an ex who was taking money from me but thats a different story.

 

Hopefully the council will understand when I talk to them that I do want to pay, but I don't have the full amount today or tomorrow or the next day and installments are all I can manage until I get everything straight. I've managed to run up quite a few debts in the last 2 years but so far I have managed to make payment plans with everyone else so hopefully this will get sorted too....I guess I'm just scared of the whole bailiff idea.

Link to post
Share on other sites

please keep the envelope council tax bailiffs can only charge for visits made not letters sent

 

when you speak to the council ask them for the amount of the liability order and the date it was passed to (my Friends :lol:) Jacobs

 

ask for the period the liability order relates when you move out of a property in the middle of a tax year and the council tax are not informed the liability order is granted for the remainder of the tax year

Link to post
Share on other sites

Thanks for all your advice, I've spoken to the council and they won't do anything until the recieve it back from the bailiffs.

 

I've made a point of writing and emailing the council telling them that I would like to deal with them directly on this matter and that I am willing to set up a payment plan and that it is not that I am willfully refusing to pay. Not sure if this will make any difference but it made me feel a little better.

 

I haven't had the knock at the door yet or any of these letters with red pen on them which I see so many people talking about on here.....guess it's just a case of waiting for those to arrive now!

Link to post
Share on other sites

Have you asked the council the date of the liabilty order and when they passed this to Jacobs

Exactly how much is owed in CT, for what period it is owed and what fees have been added by Jacobs.

 

Get that info and I will draft a letter for you, meanwhile you do not have to pay the bailiff or make agreement with to do so him or let him in.

 

WD

Link to post
Share on other sites

I can't pay the whole amount thought thats the problem, and who do I pay it to Jacobs on their website or the council??? Sorry if I'm sounding stupid now!

 

The COUNCILs website. Never log onto a bailiff website, they will capture your IP address and infer that as asknowledgement of the debt.

 

Just pay what yuo can afford. You just need to show willingness to pay. If you pay a bailiff, then you attract a whole raft of fees that are added on top which only makes your problem a whole lot worse.

 

If a bailiff turns up, then make sure you keep your door locked shut, even if that means speaking through the letterbox.

Professional property investor and conveyancer

Link to post
Share on other sites

Wonkeydonkey - I have just called the council again but get stuck in their recorded message system and can't speak to a human, but I'll keep trying. I've also sent them an email to ask for the information.

 

Hallowitch - It has a "ClientRef" which is in the same format as the council tax refs...so that might well be the same thing.

Link to post
Share on other sites

Hallowitch - It has a "ClientRef" which is in the same format as the council tax refs...so that might well be the same thing.

 

 

could be give me 10 min i will go look through daughters paperwork and see if her council tax ref number is the same as Jacobs client ref

Link to post
Share on other sites

It worked! So I have paid what I can afford at the moment and printed off the screen shot and email confirmation of payment that they have sent me.

 

Now atleast it actually feels like I am taking control back a little.

 

Thank you all!

Link to post
Share on other sites

wd thats great now get that info and we can work out what jacobs are charging for that one letter.

:wink::wink

 

I dont think the council tax regulations enable bailiffs to charge a fee for sending a letter.

Professional property investor and conveyancer

Link to post
Share on other sites

Right i've spoken to the council and this is getting more complex!

The liability order was issued on 17th July 2010 and relates to the council tax year 2010/2011, not for previous arrears from 2009, which I thought this all related too.

 

Anyway I moved out of the property concerned in Jan 2010 so am I right in saying this Liability order shouldn't have been sent to me?

 

The property was rented but I have proof of my notice of moving out from my landlord etc, and I'm sure they will confirm when I moved out etc.

 

Where do I go from here???

Link to post
Share on other sites

If you did not live at the address giving rise to the liability then you dont owe anything at all. Your proof of moving will suffice.

 

The law says the council must send you a "final notice" by post to your current before making an application to a magistrate for a Liability order against you. As there is compelling evidence the council failed to do this, you can ask the council to roll the case back to pre-liability order stage and cease enforcement action immediately.

 

The law is Section 33(3) and 34(1) of the Council Tax (Administration and Enforcement) Regulations 1992, http://www.legislation.gov.uk/uksi/1992/613/regulation/33/made

 

Contact the council and ask them to comply with Regulation 33(3) and 34(1), but if they are unwillijng to do so, then you have a right to ask the Local Government Ombudsman to intervene. You can even ask for compensation, the award of this type of non-compliance by a council is typically about £100 per instance. Awards can be more if you have already received a bailiff or paid a sum of money to one.

Professional property investor and conveyancer

Link to post
Share on other sites

Right i've spoken to the council and this is getting more complex!

The liability order was issued on 17th July 2010 and relates to the council tax year 2010/2011, not for previous arrears from 2009, which I thought this all related too.

 

Anyway I moved out of the property concerned in Jan 2010 so am I right in saying this Liability order shouldn't have been sent to me?

 

The property was rented but I have proof of my notice of moving out from my landlord etc, and I'm sure they will confirm when I moved out etc.

 

Where do I go from here???

 

 

get a letter sent off recorded delivery and by e-mail to the revenues department

Inform them of the date when you moved out ask them to put Jacobs on hold until the situation is resolved if you moved into a property and were paying council tax for it give them the address and ask them to check there records give them the name and address of your x landlord who can also confirm your moving date

 

Tell them that you expect the situation to be resolved quickly due to the fact that bailiffs are involved

tell them you have made of payment of xxx on-line and you will be expecting the return of payment when enquires have established that you are not the debtor

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...