Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Data Protection Act - Crecit Reference Agencies


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4925 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi,

 

There is much grumbling about how credit reference agencies store data and share it on here but little resolve on the issue. Lately I have been turned down for some basic financial services so have checked out the DPA to see what the score is regarding data sharing.

 

The DPA seems to deal with two things mainly which are:

 

1. Data controllers right to hold data and the way they store it

2. Data subjects right to access and ammend data

 

That is all great and I dont have a problem with my bank or any credit reference holding data against me but what is the deal with them sharing my data with other companies so they can judge my means??

 

Unless I missed something obvious, where in the DPA does it say that data held about me can be given willy nilly to others that I do not have any agreement with?

 

If I have a loan with Barclays and they record my repayment history with Experian or other CCA then that is fine but where does the DPA get involved when HSBC turn me down for a bank account due to Barclays telling them I had a couple of defaults?

 

Arguments about CCA's right to hold data seems to be most peoples concern but are people forgetting that it is the actual sharing that is causing the grief, not the holding. The DPA does not seem to allow this, or it does not mention it so it goes un-noticed.

 

Any help on this appreciated before I start firing off letter to Experian and possibly embarassing myself

 

Chris

Edited by cactuskid
typo
Link to post
Share on other sites

some may argue that a clause in the the credit contract allowing data to be shared is what allows them to do it or "The DPA does not say we cant do it so we did it" could make this a long thread lol

 

Either way there is no harm knocking upa quick letter to Experian about this so will do that shortly and post the reply

 

oh and how about the CRA's prove that we allowed such data to be stored by contract i.e. provide copies of the agreement :) If they cant provide a copy of the agreement then wipe the data! It is their responsibility to keep the data up to date, not ours eh?

 

Chris

Link to post
Share on other sites

  • 3 weeks later...

ok I have recently made a request to Experian for my statutory report. They replied to me requesting that I send them loads of sensitive documentation such as:

 

> *A photocopy of either your passport, birth certificate or full driving licence

>

> *Two original documents dated within the last three months connecting you to your current address such as a bank statement, credit card statement, council tax bill or utility bill.

 

Is this a joke? They already confirm the home address by sending a security code to that address which allows access to the data, so what is the problem.

 

It would be nice if they would confirm they have any data on file relating to my request prior to requesting all those documents. Otherwise they are just using this as an excuse to reap more data!

 

Chris

Link to post
Share on other sites

I have refused to send them all the ID they required and instead requested that they delete any data regarding myself pending confirmation of my identity for securoty purposes. No reply as of yet.

 

Strangely, this morning I awoke to an email from paypal requesting that I complete security steps to confirm my identity as I had been randomly selected for a security screening. Coincidence?

 

Chris

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...