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    • Interesting. Thanks for that London.  That’s what I’m gathering.     iv no doubt they would send me fake documents but would they really dare present fake documents to a court of law?
    • Thank you very much for your letter in regard to the above mentioned shipment.  Due to the high volume of parcels coursing through the courier network each day, undergoing continuous processing and handling, certain packages may experience delays or even can get lost in the course of this journey. Please note that due to the time that has passed, this shipment has been declared as lost.  I have today processed the claim and made offers to the value of £75 as a goodwill gesture without prejudice. I do acknowledge that you have mentioned in your letter that the value was higher, however, you did not take out any protection to that amount. The protection for this shipment was £20 and we will not be increasing our goodwill offer any further.    Please log into your account online in order to accept our offer. Once accepted, our accounts department will process the claim accordingly. The claim payment will be processed and received within 7 working days.                                  In addition, a refund of the carriage fee will be processed as a separate payment and will be received within 3 working days.  If I can further assist, please feel free to contact me.   I have also just noticed that yesterday afternoon they sent me an email stating that "after my request" they have refunded the cost of shipping. I did not request the refund so will mention that in my letter as well.
    • Hi I had to leave Dubai back in 2011, during the financial crisis. And only now have I received a letter from IDRWW. Is this anything to worry about about as I have 2 years left until it’s been 15 years(statute barred in Dubai). Worried as just got a mortgage 2 years ago. Could they force me in to bankruptcy? Red lots of different threads on here. And unsure what true and what isn’t. 
    • Not that TOR will see this now he's thrown in the hand grenade. Rayner has plenty of female supporters on X, for a start. As for the council and HMRC, fair enough and I thought Rayner was already in touch with them. That's where it should be dealt with, not the police force. @tobyjugg2 Daniel Finkelstein thinks the same as you about tax. The Fiver theory. How the Fiver Theory explains this election campaign ARCHIVE.PH archived 28 May 2024 17:36:51 UTC  
    • Often with the Likes of Lowells/ Overdales that 'proof' doesn't stand up to scrutiny.   Think about it like a game of poker, they want to intimidate you into folding and giving up as soon as possible, and just get you to pay up and roll over, that is their business model, make you think your cards are rubbish. What they don't expect, and their business isn't set up for it, is for a defendant to find this place and to learn that they have an amazing set of cards to play. Overdales don't have an infinite number of lawyers, paralegals etc, and the time / money to spend on expensive court cases, that they are highly likely to lose, hence how hard they will try to get you to roll over.  Even to the extent of faking documents, which they need to do because the debts that they purchased were so cheap, in the first place. Nevertheless it works in most cases, most people chicken out, when they are so close to winning, and a holding defence is like slowly showing Overdales your first card, and a marker of intention that this could get tricky for them. In fact it may be,  although by no means guaranteed that it won't even go any further than that.  Even if it does, what they send you back will almost certainly have more holes than Swiss Cheese, and if with the help you receive here, you can identify those weaknesses and get the whole thing tossed in the bin.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi im writing for my mil she doesnt have a computer. She moved out of a reted flat 3yrs ago leaving behind a reasonably large debt with npower. She did nothing about this and moved into another house with different supplier. She has since had a couple of letters from a dca (unsure who) about the npower debt. Can someone please tell me whats the best course of action for her please.

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In essence are you saying that she acknowledges part of the debt and if so for how much? May be best to contact Npower and try to come to some sort of arrangement to pay off the debt and avoid extra charges being thrown on top. She has no obligation to submit a Income and Expenditure sheet to Npower. I am not sure if they can apply for a warrant to disconnect her present supply as they are not the supplier. Somehow I doubt it.

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Hi timmytime,

 

You need information, send NPower a SAR Request, with £10 postal order, they will send all account details for 6 years plus.

You can see what the correct charges are, what the interest is, what the penalty charges. You can then decide what your willing to

pay and what your disputing. They have 40 days to send the data info.

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Quite often the £10 can be saved by writing in and just asking for the information, £10 is a lot of money when you have none, and NPOWER will supply this out of courtesy.

 

You mention your friend has a lot of other debts; has she looked in to a Debt Relief ORDER, IVA or Bankruptcy? Consumer Credit Counselling Service are fab at helping out when you have difficulties and give some brilliant advice.

 

With regards to disconnection - NPower cannot disconnect if they do not supply the current property

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I have no idea if the final bill is correct, we have no final reading as she left the property and npower fitted a pre payment meter very shortly after. She had no easy access to the meter room bit shared block of flats and all that. She also had no intention of taking a reading. I might get her to ask them for the info first before we pay the £10. She currently has her head in the sand and its proving difficult to get her to realise the mess she is in. Let alone let them know where shes living now, all letters go in bin mostly unopened. Thanks for the suggestion of help for her, going to do it all for her when i find a spade to dig her head out!

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More often than not requesting a SAR from a utility company is a waste of money as nottslad has pointed out. A SAR should only be requested if info regaridng conversatisn or letters written is required. It seems that the occupant is not disputing the bill so again a SAR would be a waste of money.

When they changed the meter an end reading would have been taken. The issue here is whether an opening reading was done or was it estimated and whethe she received regular bills. If she did then tghere is a good chance she may be liable for all as the supplier has followed the regulations. Perhaps Nottslad can give us more input on this aspect.

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