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    • Hi BankFodder, Thanks for the reply.  I will take your advice and read through more thoroughly. To answer your question, the value of the laptop is £255.  When filling in the online form to prepare the shipment it asked what the contents of the parcel was and the value and I specified "laptop" and "£255". Thanks.
    • Before you start this claim you need to have a lot more confidence in what you're doing which means that you need to understand the way forward in the principles involved more thoroughly. We will help you and you will probably get your money back but this is a self empowerment forum and so you have to do your bit as well. Please will you spend at least the next couple of days reading through the stories on this sub- forum. Try to understand them thoroughly. We have lots of stories very similar to yours but even those which are not similar, have principles in them which apply. In particular you need to read and understand the information in the pinned topics at the top of the sub- forum. I know that you have been reading around here for the past couple of hours but it needs a lot more. You aren't in a huge hurry. Wait a few days before sending a letter of claim and also that needs some amendment as well. Come back here when you've done your reading and then we will have a look at your letter of claim and help you to refine it Also, please tell us the value of the laptop. Was it properly declared as a laptop – and was the value properly declared
    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Regular savings accounts are accounts designed for savers who put money aside every month and reward them with a generous interest rate.View the full article
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
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Cabot/Morgan Solicitors, county court claim received help needed


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F.A.O Andyorch.

Is there any chance you could pop over to this thread and give some advice. I'm still learning so my input is limited.

 

http://www.consumeractiongroup.co.uk/forum/showthread.php?279301-Cabot-Morgans-**COURT-PAPERS-ISSUED**

If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

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they have sent out a copy of the statements and one dated 26/6/10 states minimum payment due £6,713 and balance £9,414.03, They are claiming the £9,414.03 which the total outstanding. Sorry I do not know what a DSAR. even though the card was from 1999, they have only sent specific details from 2002. before that period you can see money being reduced and with an initial credit limit of £4,900, then in 2000 limit goes up to £6,900, then in 2002 upto £8.900 then finally in 2005 upto £9,900 with quite a few overlimit charges and late payment charges. i made my last £1 payment in feb 2008.

I still haven't had a copy of the DN notice from Cabot and no deed of assignment . They say in the letter they have requested from cap, but have not sent me the one they should have sent to me. Sorry I have no kept original statements.

 

Thanks for your help

 

Gary

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No Gary if you read carefully they have requested a copy of the DoA/NoA and T&Cs, your not getting a Default Notice because they state none has ever been issued,thats my point its nonsense, Cap will have issued one, and one of them has to to enable litigation.That is the bases of your defence no DN issued along with unfair charges and interest applied to an account that is in arrears.

 

Regards

 

Andy

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Ok I'm slowly catching on ( i think)

 

So for them to take me to court they needed to issue a dn, even though they say they are only claiming the arrears, which they haven't as they say so in the letter,

So do I just write to the court in my defence with a copy of the letter and say they are in breach of the Consumer Credit act 1974 as they haven't issued a DN and should have?

 

Or am I not catching on???

 

Gary

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Your catching on:wink: But we will polish it a tad more and include the unfair charges and interest.What date do you have to submit your defence.

 

Andy

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I have to get it to the court for friday, so will send recorded thursday this week.

 

Will they not just start all over again and issue a default notice and in 4 weeks we will be back to square one, or am i just living a life of being to pessimistic

 

Thank you Gary

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Hi Andy

I have now looked at the equifax report, it shows cabot defaulting on the account in 7/3/2009, :whoo:there is no mention of Cap one on either equifax or experian. Hopefully chat later today. gary

 

Told you Gary they are taking the proverbial, find one untruth and you will find a plethora of faults.

 

Regards

 

Andy

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We will wait until the guests decrease Gary before we commence.:wink:

We could do with some help from you.

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The particulars of calim are as follows

 

The claimant is the Assignee of a debt(s) from Capital one.

Credit car reference XXXXXXX

Notice of Assignment having been given to the Defendant in writing. Despite demand for payment, 9414.03 remains due. The claimant claims 9704.03 and interest under s.69 county courts Act 1984 and cost

 

Gary

 

Just bump this forward Gary

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Nothing to worry its for me to refer to instead of referring back8)

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Gary you are going to post this you say, just out of curiosity why not submit on line?

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Ok leave it with me Ill post if im unsure of anything. Just need to get my defence drafting head on:wink:

 

 

Regards

 

Andy

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No no need you can add the header and case number and statement of truth before you print it off.

 

 

Andy

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DEFENCE

The Defendant denies that he is liable to the Claimant as alleged in the Particulars of Claim, or at all.

It is averred that the Claimant has failed to serve a Notice of Assignment in accordance with section 136(1), of the Law of Property Act 1925, in respect of the alleged debt.

The amount detailed in the Claimant’s claim, includes Unfair charges and Interest , which are unlawful at Common Law under The Unfair Contract Terms Act 1977 and The Unfair Terms in Consumer Contracts Regulations 1999. Accordingly, the inclusion of penalty charges in the purported Notice of Assignment, which as yet to be furnished, renders it entirely legally unenforceable. The Claimant has failed to comply with section 136(1) of the Law of Property Act 1925, by furnishing a Notice of Assignment in respect of that which is denied, that would be inaccurate.

 

It is therefore averred that the Defendant does not know the case that has to be met and the Particulars of Claim neither disclose any cause of action with any reasonable prospect of success and/or are an abuse of the process of this Court and, in compliance with the Civil Procedure Rules can and should be struck out pursuant to part 3.4 of the same.

Furthermore, the Defendant contends that the Claimant’s conduct in issuing this claim is vexatious and amounts to unlawful harassment, pursuant to section 40 of the Administration of Justice Act 1970.

 

Regarding that which is denied, on the 6th October 2010 , a request was made under the Civil procedure Rules 31.12 and 16.4(2), to obtain information purporting to the Claimants Claim that the alleged debt refers to. It was sent by recorded delivery to the Claimant, It was received on the XX October 2010. The Claimant had seven working days from receipt of the request, in which to furnish a credit agreement, Default Notice and Notice of Assignment.

In response to the request, a letter dated the 27th October 2010, was received from the Claimants.(See Exhibit 1A). Inclusion was an application form and nothing further except an explanation that they have requested a copy of the NoA/DoA from the Assigner.It is denied that the document furnished is a copy of a credit agreement as averred by the Claimant. The Claimant has provided an application form which is not a credit agreement within the meaning of sections 60 and 61 of the Consumer Credit Act 1974. Accordingly, having failed to produce a credit agreement within the requisite timescale or at all.The Defendant further avers in respect of that which is denied, that the document furnished is a breach of section 59(1) of the Consumer Credit Act 1974.

Furthermore they also explain in great detail that no Default Notice was ever served by the Assigner or Assignee nor was one required as they are only claiming the arrears of any alleged debt.(see Exhibit 1A)

The Defendant denies that there has been any failure to make payment in accordance with the alleged contract. The Claimant has failed to produced a copy of a credit agreement in the requisite timescale or at all, and in the absence of such an agreement, which conforms to sections 60 and 61 of the Consumer Credit Act 1974, the Defendant avers that no Default Notice was ever served, as confirmed in the above Assignees response, for there to have been any failure to make said payment.

Notwithstanding the above The claimant has not provided any documents to support the particulars of claim and as such have shown no provision within any terms and conditions of any alleged account which would allow interest to be applied after the termination of either account,infact they state that they are not seeking to Terminate said agreement therefore as the Claimant has not provided proof of the debt or the sums claimed the Defendant denies the Claimants claim for interest pursuant to s.69 of the county court Act 1984 and be denied.

 

The Claimant, possessing no legal right claim monies allegedly owed, have acted unlawfully in informing and registering said Notice with Credit Reference Agencies,even though they state quite categorically thet no Default Notice or Arrears Notice was ever deemed or required to be served. Such conduct is a breach of the Data Protection Act 1998 and amounts to defamation.

 

The Claimants have not established any legal right to issue a claim or proven that any debt exists. It is the Defendant’s position that the Claimant’s claim is entirely spurious and without merit and should be struck out for the aforementioned reasons.

 

Check that over Gary and edit if required.

 

Regards

Andy

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Thanks Andy I'll have a read, You are a star.

 

Do I include the original of the letter from Morgan?

On my defence sheet do I just put the claim number and my details at the top and just sign at the bottom, or is there a some wording at the bottom.

 

Thank you very much

 

Gary

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In The XXXXXXX County Court Case Number xxxxxxxxx

 

 

Claimant XXXXXXXX

 

V

 

Defendant XXXXXXX

 

 

 

 

 

 

Statement of Truth

 

Signed

 

Dated

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No need to include the Exhibit for now.

 

Regards

 

Andy

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Recorded delivery at the very least Gary.Hope it does the job for you:wink:

 

Regards

 

Andy

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