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    • I've read loads of old messages about what to do but feel my case is different, it's a bit of a back story so ill break it down. - Had a letter from an Italian province in July of 2020 for a speeding offence in 2019 for 575 euros, was in a hire car I used for work, no longer work for them and heard nothing from either. - Thought blimey, but went to pay it anyway, it had doubled to over 1100 euros, yeah I can't afford paying that, filled out the attached information sheet to say it was me driving but I have no money or job due to COVID (true story) and sent it back (durrrr) - Heard nothing until December of 2023, a letter from an appointed solicitor from Florence saying if I don't pay, we will chase you through the legal system with costs beared to you. - May of this year, I get a letter from CLI (Credit Limits International) basically saying they have been appointed to carry out the collection, £1475. - Stupidly, I started the 'three letter process' asking for proof etc, and they replied a few days ago with a copy of the fines I had received from Italy, they stated the debt has no terms and conditions as it relates to a fine in Italy and the debt is not subject to the Consumer Credit agreement. I translate that to "at the moment we don't own the debt and have been given authority from Italy to pursue the debt". That is where I am currently at, I would begrudge giving in and paying an obscene amount. As seen from similar threads, I know a threat of a visit is coming, followed by a threat of court action, but annoyingly it hasn't been mentioned how these cases were concluded and the threads are now locked. I've read to ignore them, but can't help but feel that because it's such a substantial amount that they will feel it's worthy of pursuing this no matter the hoops they have to jump through. Along with admitting it was me driving and opening the can of worms by contacting the DCA, it wouldn't look good for me should it ever get to a courtroom.  Has anyone with previous experience managed to 'get away with it'? Anyone know what they're capable of other than nagging me? I'm not after any moral judgment.
    • take the SD card out and put on a pc/laptop then run recuva on it in  select videos only option select specific location hit browse then select drive letter of the SD card. then next  then deep scan then go have a cup of tea..  when done dont recover the all files back to the card select a new folder on your pc/laptop        
    • hi all, i will list my curmcumstance first then list the details of the penalty charge - we are 2 diabled people being affected by the cost of living crisis and are skint etc. i am disabled with mobility issues(arthritis in knees and ankles and gout) and cant operate car pedals anymore so i let a friend up the road use my car in exchange for her driving me about. its a good arrangement as i get a 'chauffer' and she gets the use of car. the car is parked in her drive which is better as i was refused a disabled space (even on appeal) and too much congestion to park the car outside my house. my friend is vulnerable as she has suffered depression and suicidal thoughts since the loss of her mother a few years back, she is dyslexic, she is a carer for one of her sons that is disabled due to mental illness and mobility. she lives in a council house and cannot work. we went to iceland ..attracted by the 10items for £10 offer - we've never been there before. a large artic lorry was parked accross the car park blocking the view of one of the parking signs and blocking the disabled bays where the pay&display machine is. by the time she helped me out of the car and then went to see if it was pay&display then came back to me at the car she said she thinks it was pay even for disabled, so we looked for change in the car which we didnt have (she normally goes asda which dont need to pay for parking)so then we said we'd either go get change or go to asda...so then by the time it took her to help me back in and get out the car park took 15 minutes...5 minutes overstay past the 10minutes grace. the letter from excel parking came through and i sent it back giving her name as driver (before i saw on here that you shouldnt name the driver) then i appealed explaining what happened (lorry blocking etc) and even said we were being descriminated (advised by citizen advice)as we are disabled and 15minutes is not long enough for a crippled disabled man and a woman with dyslexia to read and understandd the sign and get out, then back in the car and look for change then get out the car park in 15minutes. i even explained she was a vulnerable person on anti-depressants and even sent a photo of medication and said if you need a doctors note then let me know....the appeal was rejected. i've emailed iceland over 50 times and they just wont tell excel to cancel this charge - they are ignorant and ive even asked them why they have a webpage saying 'iceland combatting the cost of living crisis' pretending to help their customers and they wont comment...they'd rather put more stress and anxiety on an already suicidal vulnerable person just to get money out of them..so their 'help' during this crisis is a lie as it wont even extend to disabled customers. she has now received 2 letters from DCBL saying she owes £170 for 5minutes of overstay. the last one is a final demand. as she cant read or write very well ive sent a recorded letter to DCBL (as advised by citizen advice) asking not to attend the property due to a vulnerable woman inside the property as it will only exasperate the situation, they have ignored it and basically said we dont care, you still owe. could anyone please advise - we are not very good with letters or these situations and are slow on the uptake.   1 The date of infringement? 28th dec 2023   2 Have you yet appealed to the parking company yet? [Y/N?] yes   If you have then please post up whatever you sent and how you sent it and the date you sent it, suitably redacted. [as a PDF- follow the upload guide]cant do that - will have to get my son to do it when he visits   Has there been a response? yes   Please AS A PDF FILE  ONLY ..post it up as well, suitably redacted. - follow the upload guide]cant do that - will have to get my son to do it when he visits   If you haven't appealed yet - .........DONT ! seek advice on your topic first.   Have you received a Notice To Keeper? (NTK) [must be received by you between 29-56 days] yes   What date is on it? 15th january 2024   Did the NTK provide photographic evidence? yes   [scan up BOTHSIDES to ONE PDF of the PCN and your NTK - follow the upload guide] please LEAVE IN LOCATION AND ALL DATES/TIMES/£'scant do that - will have to get my son to do it when he visits   3 Did the NTK mention Schedule 4 of the Protection of Freedoms Act 2012 (PoFA) [Y/N?] not on the front - maybe on the back but cannot find the letter now   4 If you appealed after receiving the NTK, did the parking company give you any information regarding the further appeals process? [it is well known that parking companies will reject any appeal whatever the circumstances] yes   5 Who is the parking company? excel   6. Where exactly [Carpark name and town] did you park? gravesend in iceland    
    • Hi Dave, I had no updates on this PCN since my last post in July 2019.  I received no further communications from the parking company.  I changed my address in May 2022. Thanks, I will send a letter to Excel parking to inform about the change in the address. 
    • I have a BMW Advanced Car Eye 3 Pro - I think it's 50/50  In any case, none of the documents / photos sent in the SAR showed a ticket on the car. 
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Deposit not protected LL send me counter claim


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Hi,

 

I stayed in a apartment from 12-nov-2007 till 31-may-2010. i have given him 1 month notice before i vacated and he did not come to inspect the house while i left. he refused to return my deposit and that time i found that he has not protected my deposit hence i made a claim for 3X deposit using MCOL for £2700.

 

Now my landlord has send me a counterclaim for £3400 making false statement that the house needs reparing and cleaning.

 

I have a signed tenancy agreement with inventories and those were there in the house in a good condition. also in the tenancy agreement there was no basline condition of house other then the listed inventory.

 

now i have been sent a questioner by court to fill in. needed advice on the following.

 

1.) can i send all the evidence while responding to court questioner.

2.) i had my work collegues who inspected the house when i left and they are ready to provide a statement as witness on the good condition of house.

3.) he has created mental agony for me by stating all false information in his counterclaim, is there anything that i can do for that.

 

your response is appreciated.

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As a LL I would say that your LL is trying to intimidate you. It is for the LL to prove that you as the tenant caused damage. If the inventory does not list the state or condition, then the LL is on hiding to nothing. You just have to stand your ground and argue that this was how it was when you started the tenancy. How is the LL to prove otherwise? That is why it is worthwhile paying for a private, independent co. to do a proper check that both parties sign, which the LL pays for on entry and the tenant pays for on exit.

 

Provide information to the court on your own claim. Ring them up if you are unclear on what they require.

 

If your LL does take you to court, (and I doubt this very much), then be prepared to defend yourself. Enlist your witnesses.

 

I can understand how stressful this is for you, but don't be a victim of this bully. We want to be rid of LLs like this.

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I would also point out that if your deposit had been protected as per the law, you would have had the opportunity to take advantage of the dispute resolution service over the 'alleged' damages.

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I would also point out that if your deposit had been protected as per the law, you would have had the opportunity to take advantage of the dispute resolution service over the 'alleged' damages.

 

Yes, I forgot that. Good one! Use it as a reason to ask for all costs.

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Hi,

i have the details of m counter claim and it is a long statement by my LL how do i write a defence statement for the same while submitting the allocation questioner . If anyone interested in helping me , please let me know i can send you the counterclaim statement in e-mail.

 

Regards,

Kiruban

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You must issue a defence to the counter claim within 14 days of service (CPR parts 20.3(3), 12.3(2), 15.4(1)) otherwise judgement can by default on the counterclaim, it often gets overlooked on counterclaims.

 

The AQ and defence to the counterclaim should be treated separately by you.

 

If you require assistance you need to post your defence here.

If I have been helpful please click on my star and add a comment.

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Skiruban520: I've only just seen this, but I'll help you if I can. You'll see on this forum at http://www.consumeractiongroup.co.uk/forum/residential-commercial-lettings/244224-tenancy-deposit-protection-first-6.html - post 116 that I was able to help a landlord who was being taken to the cleaners by unscrupulous claimants.

 

As stated above by others, you have to supply to the court (and to the landlord, don't rely on the court sending him a copy) a full defence of the counterclaim. Note that this is one action and you are the Claimant and both claims will be considered together.

 

Note, too, that as at present he has not protected your deposit nor returned it you are without doubt able to claim the return of deposit plus x 3. You mention your claim as for £2,700 which indicates that the deposit was £675. If it was £900, then you should amend your claim to £3,600. The court staff will tell you how to do that at the same time as you file further details of your claim and your response to the counterclaim.

 

I advise you to make both further details and defence as full as possible. For the former you need to attach a copy of the Tenancy Agreement, the receipt you have for the deposit, the list of rent payments you have made, what evidence you have that the deposit was not protected, any evidence you have that the LL refused to repay the deposit.

 

For the defence to counterclaim, you need to attach the inventory, the statement(s) from your work colleagues, and any photos you might have that show the state of the property at beginning and end. Your statement should be clear that you deny his claim in its entirety and point out that he failed to attend when you vacated the property (I assume you gave him a time).

 

He cannot claim for wear and tear and you were there for 2.5 years, so he would have to try and prove damage on your part or that he had to bring in a firm of cleaners and decorators because the mess you left was excessive. Really, by the sound of it, he has no chance. For not protecting the deposit the court will already be prejudiced against him.

 

Be aware that if he bothers to get decent advice and has any sense, he will repay your deposit before he comes to court and will drop the counterclaim. In that case the court should (but might not, see the other forum thread) say you cannot claim the 3 x penalty. However, it will be able to award your costs and loss of earnings for court attendance, so don't drop the case.

 

Incidentally, when you contact the court staff, point out that this case should be multitrack not small claims. I don't know what practical difference it makes, but that is the form, so tell them.

 

All the best with this. It will take time.

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Thanks Webranger for your detailed response. I have prepared the defence for his counter claim. Also, can you please tell me some reasons why this case should be mutitrack and not small claims since i need to fill that up in my allocation questioner.

 

I will be grateful if you can review my ****erclaim statement and help me how to file defence statement for counterclaim along with allocation questioner.

 

Thanks,

Kiruban

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Multitrack is what the upper courts have determined but county court staff don't seem to have taken that on board, so just tell them to look it up.

 

As GuidoT said, post your counterclaim and revised claim here and we'll comment. Do you have the docs and witness statements ready?

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Skiruban520 sent me a private message to which I responded advising him to file an amended claim and a Defence to the counterclaim and THEN to make an offer to LL that if he repays the deposit and the court costs to date and withdraws the counterclaim, Skiruban520 will withdraw the claim.

 

blackcatgirl's experience highlights the wisdom of my advice - litigation is expensive, time-consuming, emotionally destructive, and very uncertain so a reasonable settlement is always the best course to pursue.

 

This prospect of wringing 3 x deposit out of landlords is proving a siren's call to some people. Beware the rocks!

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Definitely emotionally destructive, and with no costs awarded am financially ruined too.

 

FYI I made a Part 36 offer to LL only a couple of weeks after filing the claim, but they refused it and continued with their counterclaims for damages etc only to drop that at court.

 

Will update after I have more news re an appeal.

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Hi there I'm just wondering at what point you can file a court claim for not having your deposit held in a scheme ? My

landlord has just done an inspection and has made noises about holding money back for things I consider wear and tear I.e a few small scuffs to magnolia Walls and two small stains on the carpet. I have been here over a year with a toddler and have only just found out about the scheme and am sure my deposit isn't held in one.

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You should know if it is protected because part of the law is that the tenant must be given the necessary information properly set out, so the schemes all provide a sort of certificate with that info. So even if a deposit is protected, the lack of such info provided to the tenant is technically a breach,

 

Write to your LL and ask him why he has not provided the information about deposit protection required under the Housing Act 2004. Say that unless he provides that information within 7 days (but make sure he is not on holiday first) you will assume that he is determined to remain in breach of the law and is therefore liable to pay the very severe penalties provided in the Act and you will take the necessary legal steps.

 

Just that, no more detail or specific threats. If he contacts you and asks "what on earth are you talking about?" send him to mydeposits: If you get no response at all, then you will need to send him a pre-action protocol letter before actually going to court. Come back here and someone will provide a sample wording for that.

 

This process is designed to get your deposit protected WITHOUT having to go to court - see my posts above.

 

Once your deposit is protected LL will have to justify any retentions when you leave. Wear and tear is, of course, a very subjective assessment.

Edited by Webranger
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  • 11 months later...

Hi All,Thanks everyone for the response. I got an Judgement order in favour of me and land lord was asked to pay me3x deposit plus fee (£3120). Now LL had sent me a cheque for £900.But he has applied for variation order in court statting he wantsto pay the remaining amount in installments of £50 per month.I would like help on responding to that order for him to pay the remainingamount in full within a month. Please help

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Congratulations on the success of tenacity. I'm very dubious about 3x deposits in many cases, but where the LL has acted like a real ****** he/she deserves a heavy penalty, so I'm pleased for you.

 

I'm no expert on this question, but the court office should help you on what you can do - not what you should do because they cannot give legal advice but they can tell you the alternatives open to you.

 

Certainly you should oppose this request - £50 a month is laughable.You could let LL know that you will give your response in court if he/she shows court accounts and bank statements that prove LL doesn't have the money. In that case, tell court you will accept 90 days from judgement, no more.

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Given recent case law, I am absolutely amazed that you won actually.

7 years in retail customer service

 

Expertise in letting and rental law for 6 years

 

By trade - I'm an IT engineer working in the housing sector.

 

Please note that any posts made by myself are for information only and should not and must not be taken as correct or factual. If in doubt, consult with a solicitor or other person of equal legal standing.

 

Please click the star if I have helped!!

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Mr Shed, this poster and others who I have been contacted by all have one thing in common, which they neglect to explain unless questioned.

 

All the cases which have been brought to my notice turn out to have been decided prior to May 19th, the date on which the Court of Appeal decided Gladehurst Properties Ltd v Hashemi.

 

 

The o/p is likely in for a severe disappointment, because if this case ends up in front of a judge the landlord is likely to unexpectedly receive leave to appeal, as has happened to other tenants who thought they were on a winner.

 

The o/p may be better off accepting the landlord's offer of monthly installments.

 

Contesting the offer means going before a judge, and that may have unforseeable adverse consequences now that the Court of Appeal has ruled out these pemalty awards of three times the amount of the deposit in most cases.

 

 

In this case, the court claim was begun - and the court hearing took place - after the tenancy had ended. The deposit was never protected.

 

As a result of Gladehurst, it is clear that a claim under section 213(3) for failure to protect the deposit can ONLY be made BEFORE the tenancy has ended. The Court of Appeal in Gladehurst has overruled the High Court in Potts on this point.

 

The High Court decided in Potts that a tenant can win a claim under section 213(5) if the landlord fails to provide the prescribed information, even if the deposit is actually protected; and in Gladehurst the Court of Appeal did not say that a section 213(5) claim could only be made during the tenancy (they did not consider section 213(5) at all).

 

It's possible that in order to succeed in a section 213(5) claim the deposit has to be protected, as in the Potts case. Such a claim might succeed only in cases where the deposit was protected.

 

But if the o/p claims under section 213(5), he is likely to LOSE that part of the case in the County Court, because of Gladehurst. Don't even consider making such a claim unless you are willing to go all the way to the Court of Appeal - which will be very expensive if you lose.

Edited by Ed999
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