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    • Hi LFI, Your knowledge in this area is greater than I could possibly hope to have and as such I appreciate your feedback. I'm not sure that I agree the reason why a barrister would say that, only to get new customers, I'm sure he must have had professional experience in this area that qualifies him to make that point. 🙂 In your point 1 you mention: 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver. I understand the point you are making but I was referring to when the keeper is also the driver and admits it later and only in this circumstance, but I understand what you are saying. I take on board the issues you raise in point 2. Is it possible that a PPC (claimant) could refer back to the case above as proof that the motorist should have appealed, like they refer back to other cases? Thanks once again for the feedback.
    • Well barristers would say that in the hope that motorists would go to them for advice -obviously paid advice.  The problem with appealing is at least twofold. 1] there is a real danger that some part of the appeal will point out that the person appealing [the keeper ] is also the driver.  And in a lot of cases the last thing the keeper wants when they are also the driver is that the parking company knows that. It makes it so much easier for them as the majority  of Judges do not accept that the keeper and the driver are the same person for obvious reasons. Often they are not the same person especially when it is a family car where the husband, wife and children are all insured to drive the same car. On top of that  just about every person who has a valid insurance policy is able to drive another person's vehicle. So there are many possibilities and it should be up to the parking company to prove it to some extent.  Most parking company's do not accept appeals under virtually any circumstances. But insist that you carry on and appeal to their so called impartial jury who are often anything but impartial. By turning down that second appeal, many motorists pay up because they don't know enough about PoFA to argue with those decisions which brings us to the second problem. 2] the major parking companies are mostly unscrupulous, lying cheating scrotes. So when you appeal and your reasons look as if they would have merit in Court, they then go about  concocting a Witness Statement to debunk that challenge. We feel that by leaving what we think are the strongest arguments to our Member's Witness Statements, it leaves insufficient time to be thwarted with their lies etc. And when the motorists defence is good enough to win, it should win regardless of when it is first produced.   
    • S13 (2)The creditor may not exercise the right under paragraph 4 to recover from the keeper any unpaid parking charges specified in the notice to keeper if, within the period of 28 days beginning with the day after that on which that notice was given, the creditor is given— (a)a statement signed by or on behalf of the vehicle-hire firm to the effect that at the material time the vehicle was hired to a named person under a hire agreement; (b)a copy of the hire agreement; and (c)a copy of a statement of liability signed by the hirer under that hire agreement. As  Arval has complied with the above they cannot be pursued by EC----- ------------------------------------------------------------------------------------------------------------------------------------------------------------------- S14 [1]   the creditor may recover those charges (so far as they remain unpaid) from the hirer. (2)The conditions are that— (a)the creditor has within the relevant period given the hirer a notice in accordance with sub-paragraph (5) (a “notice to hirer”), together with a copy of the documents mentioned in paragraph 13(2) and the notice to keeper; (b)a period of 21 days beginning with the day on which the notice to hirer was given has elapsed;  As ECP did not send copies of the documents to your company and they have given 28 days instead of 21 days they have failed to comply with  the Act so you and your Company are absolved from paying. That is not to say that they won't continue asking to be paid as they do not have the faintest idea how PoFA works. 
    • Euro have got a lot wrong and have failed to comply with the Protection of Freedoms Act 2012 Schedule 4.  According to Section 13 after ECP have written to Arval they should then send a NTH to the Hirer  which they have done.This eliminates Arval from any further pursuit by ECP. When they wrote to your company they should have sent copies of everything that they asked Arval for. This is to prove that your company agree what happened on the day of the breach. If ECP then comply with the Act they are allowed to pursue the hirer. If they fail, to comply they cannot make the hirer pay. They can pursue until they are blue in the face but the Hirer is not lawfully required to pay them and if it went to Court ECP would lose. Your company could say who was driving but the only person that can be pursued is the Hirer, there does not appear to be an extension for a driver to be pursued. Even if there was, because ECP have failed miserably to comply with the Act  they still have no chance of winning in Court. Here are the relevant Hire sections from the Act below.
    • Thank-you FTMDave for your feedback. May I take this opportunity to say that after reading numerous threads to which you are a contributor, I have great admiration for you. You really do go above and beyond in your efforts to help other people. The time you put in to help, in particular with witness statements is incredible. I am also impressed by the way in which you will defer to others with more experience should there be a particular point that you are not 100% clear on and return with answers or advice that you have sought. I wish I had the ability to help others as you do. There is another forum expert that I must also thank for his time and patience answering my questions and allowing me to come to a “penny drops” moment on one particular issue. I believe he has helped me immensely to understand and to strengthen my own case. I shall not mention who it is here at the moment just in case he would rather I didn't but I greatly appreciate the time he took working through that issue with me. I spent 20+ years of working in an industry that rules and regulations had to be strictly adhered to, indeed, exams had to be taken in order that one had to become qualified in those rules and regulations in order to carry out the duties of the post. In a way, such things as PoFA 2012 are rules and regulations that are not completely alien to me. It has been very enjoyable for me to learn these regulations and the law surrounding them. I wish I had found this forum years ago. I admit that perhaps I had been too keen to express my opinions given that I am still in the learning process. After a suitable period in this industry I became Qualified to teach the rules and regulations and I always said to those I taught that there is no such thing as a stupid question. If opinions, theories and observations are put forward, discussion can take place and as long as the result is that the student is able to clearly see where they went wrong and got to that moment where the penny drops then that is a valuable learning experience. No matter how experienced one is, there is always something to learn and if I did not know the answer to a question, I would say, I don't know the answer to that question but I will go and find out what the answer is. In any posts I have made, I have stated, “unless I am wrong” or “as far as I can see” awaiting a response telling me what I got wrong, if it was wrong. If I am wrong I am only too happy to admit it and take it as a valuable learning experience. I take the point that perhaps I should not post on other peoples threads and I shall refrain from doing so going forward. 🤐 As alluded to, circumstances can change, FTMDave made the following point that it had been boasted that no Caggers, over two years, who had sent a PPC the wrong registration snotty letter, had even been taken to court, let alone lost a court hearing .... but now they have. I too used the word "seemed" because it is true, we haven't had all the details. After perusing this forum I believe certain advice changed here after the Beavis case, I could be wrong but that is what I seem to remember reading. Could it be that after winning the above case in question, a claimant could refer back to this case and claim that a defendant had not made use of the appeal process, therefore allowing the claimant to win? Again, in this instance only, I do not know what is to be gained by not making an appeal or concealing the identity of the driver, especially if it is later admitted that the defendant was the driver and was the one to input the incorrect VRN in error. So far no one has educated me as to the reason why. But, of course, when making an appeal, it should be worded carefully so that an error in the appeal process cannot be referred back to. I thought long and hard about whether or not to post here but I wanted to bring up this point for discussion. Yes, I admit I have limited knowledge, but does that mean I should have kept silent? After I posted that I moved away from this forum slightly to find other avenues to increase my knowledge. I bought a law book and am now following certain lawyers on Youtube in the hope of arming myself with enough ammunition to use in my own case. In one video titled “7 Reasons You Will LOSE Your Court Case (and how to avoid them)” by Black Belt Barrister I believe he makes my point by saying the following, and I quote: “If you ignore the complaint in the first instance and it does eventually end up in court then it's going to look bad that you didn't co-operate in the first place. The court is not going to look kindly on you simply ignoring the company and not, let's say, availing yourself of any kind of appeal opportunities, particularly if we are talking about parking charge notices and things like that.” This point makes me think that, it is not such a bizarre judgement in the end. Only in the case of having proof of payment and inputting an incorrect VRN .... could it be worthwhile making a carefully worded appeal in the first instance? .... If the appeal fails, depending on the reason, surely this could only help if it went to court? As always, any feedback gratefully received.
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      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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Housing Benefit Application.


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I will try and make it as brief as possible.

I filled a claim form for housing benefit beginning of April and was told they needed to see current tax credit award letter so finally three weeks later I get it and take to them.

 

Forward another three weeks and I have received a letter requesting more info to proceed with claim:

 

Up to date payslips(as now others are out of date)

Child benefit letter(which I asked would I need at start and they said no bank statement would verify that)

And details of account to which I had made a few small bank transfers.

 

This I didn't think of at all,its a french bank account which DH uses for paying his credit card and has 40 euros at most in it.

 

I was told I have 28 days to supply the info or they would cancel the claim and that would mean starting all over again?

 

Tbh I am getting stressed out now and think it would be far less hassle(and faster) if I try and find some work at nights thus not needing to ask for help.

 

There is no way I can get all the info needed in time so do I just let it go past the 28 days and they automatically cancel the claim or do I need to tell them I am going to look for work rather than proceed.

 

DH doesn't want to ask his employer again for 5 weeks of payslips(has to get them from accountant) and is already embarassed asking first time around.

 

Any help much appreciated,

 

Thanks

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Hello there. Sorry I don't know the answer, but this sounds illogical to me. They want more info because they've taken so long that it's older than they'd like?

 

I'd have thought a declaration by you that nothing has changed ought to do, but then we're dealing with authority, aren't we?

 

This wouldn't be covered by an Ombudsman would it? I threatened a local authority with that years ago and their attitude changed completely.

 

I'm sure more help will be along later.

 

HB x

Illegitimi non carborundum

 

 

 

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Hi honeybee,

They said that the dates on wage slips were no good now and had to have the latest five weeks,no questions.I did ask and see why but was told thats the way it is.

 

Also telling me I need to get a copy of child benefit letter(just moved so would need to ring and request new one sent out) despite me asking a few times at the start were they sure I didn't need that and was told no don't worry ,your bank statements show it going in and tax credit award shows their names.

 

And now would have to try and get hold of two months statements from DH bank account in France.He uses that bank to pay his credit card(its required e have the account to have the card) and I had sent a few standing order payments to it to pay it.That has all of 40 euros in it.

I know that wouldn't get here in time and they insist on originals not printoffs so DH's family over there can't help.

 

I seriously think it would be far quicker and less stressful for me to get hold of a small job at night for a few hours to make up the shortfall until we back on our feet fully.

I understand why they want to see everything and need it but the time and it takes and run around is awful.

 

I have never claimed it before and to be honest just want to leave it now,they have wore me down.

If I fail to provide all the above within the time limit(3 weeks left) will they just cancel the application?Or do I need to tell them?

 

Also don't want the hassle of being in a situation that if our income increases(and in turn affects tax credits) that it can lead to overpayments etc with HB

I was told by a woman on the reception desk that this happens quite a bit.

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Ok we have decided we don't need the hassle and constantly worrying that HB is going to overpay or keep asking for more info.

Far easier to try and pick up a bit of extra work.Its hard enough trying to keep on track with tax credits,don't need more things to worry.

 

So as regards to the letter asking for more payslips,details of the bank account and needing child benefit letter :if we want to not proceed with the claim do we just allow it to run past the date they need it by and then they will cancel the application or do I need to put something in writing?

 

Sorry to ramble but I panic over everything and make sure I am doing everything correctly.

 

Thanks for any help.

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Hi there. I hope someone will turn up and comment with authority.

 

In the meantime, can I apologise for signing myself HB and send you a big hug? I'm sure you'll come through this.

 

HB :)

 

Thanks HB :)

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btw, when I first saw your post on the forum home page, I just saw bee and 3 and thought it was me! Then I thought, hang on a minute, I didn't post that!

 

I hope you get some answers, sorry I can't tell you.

 

HB x

Illegitimi non carborundum

 

 

 

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If you want to withdraw your claim, you need to do this in writing.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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So I couldn't just let the date pass and it would be closed by them?

Or phone and tell them?The letter gave the impression that it would be closed if I didn't get the info in by the specified date.

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btw, when I first saw your post on the forum home page, I just saw bee and 3 and thought it was me! Then I thought, hang on a minute, I didn't post that!

 

I hope you get some answers, sorry I can't tell you.

 

HB x

 

Haha,thanks :)

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Erika advises well.

You are dealing with bureaucracy and there may some time in the future that you'll want to re-apply for HB or LHA. The council may then drag this up against you as a "failure to comply". When I deal with my council I have learned to do everything in writing and get proof that they've received it.

I'm not a qualified welfare rights adviser, but I'm planning on becoming one. I'm no substitute for more competent advice from trained CAB and welfare rights workers - [URL="http://www.consumeractiongroup.co.uk/forum/benefits-tax-credits-minimum/127741-benefits-advice.html"]see this post[/URL] by Joa, great advice and links! I've been running a Crisis Loan campaign and help since Jan 2007 . See my annotations c/o "theyworkforyou". I'm also currently interested by the recent DWP Medical Services reform and the effect this is having on valid claims, seriously - someone needs to be keeping a suicide count.

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So I couldn't just let the date pass and it would be closed by them?

Or phone and tell them?The letter gave the impression that it would be closed if I didn't get the info in by the specified date.

 

You could wait for it to be cancelled, if you wish however you are concerned about doing things correctly;

 

Ok we have decided we don't need the hassle and constantly worrying that HB is going to overpay or keep asking for more info.

Far easier to try and pick up a bit of extra work.Its hard enough trying to keep on track with tax credits,don't need more things to worry.

 

So as regards to the letter asking for more payslips,details of the bank account and needing child benefit letter :if we want to not proceed with the claim do we just allow it to run past the date they need it by and then they will cancel the application or do I need to put something in writing?

 

Sorry to ramble but I panic over everything and make sure I am doing everything correctly.

 

Thanks for any help.

 

If you don't want the claim to continue, the correct process to follow is to write and tell them that you wish to withdraw. You might be able to tell them over the phone; they may insist on a withdrawal in writing for security reasons.

 

The letter doesn't have to be written in any particular format, just a line or two stating that you wish to withdraw the claim and signing the letter is enough - you do not need to give a reason.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

(exceptions for prior authorisation)

 

 

 

 

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