englishrose versus Argos

[englishrose]

Hello all

Sent SAR and £10 fee yesterday. Going look forward to this one!

[Still_Asgaard]

There hard work, good luck

[englishrose]

I gathered they are from some threads i have read.

[jellybabe]

good luck with it! I have received my cheque yesterday morning.Took me about 2 1/2 months to get there but it was well worth it.

[englishrose]

Congratulations, that is good to hear.

[englishrose]

Got my statements today but they are very cheap and tacky. Not much explanation. some say fin chgs (this looks like interest), other DB this tends to be £17.50 or £35 so i think its this DB that i should be claiming. could anyone who claimed let me know if this is what they had.

Thanks

[jellybabe]

i had about the same things. very cheap printouts.fin chgs i used as the interest, and other DB as charges.Not sure about the £35 one, as my charges were £17.50 each.

[englishrose]

thanks, there are only two at £35 so must done some wrong them two months!!!

[jellybabe]

mmh, looks like there were 2 charges in one month then (ie. 17.50 x2...35)

Maybe it just overlapped somehow?Anyway, i would claim those also.

[englishrose]

Sent off pre-lim letter today. Aiming to reclaim £340 so here we go!!

[lisa1977]

I have has Argos statements that are screen print outs..not the original statements that i payed £10 for thats for sure..they have listed my credit limit wrong back in 2003..they have stated it was £1000, when I know for sure it was £750..& I was always going over that.. I called them & asked for the real statements to be sent..the statements I paid £10 for !

[englishrose]

Think argos are using delaly tactics, My account is in my maiden name. They have all details needed but want copy of my marriage certificate! The clock is ticking!!

[lisamellor]

hey english thought you'd gone missing!!

 

i can see that your not worried now.

 

good luck lisaxx

[Movingon]

They are allowed to ask for proof of identity to be able to furnish account data; and the 40 days will begin when they get the identity proof.

 

Those asking for copy statements, be aware that the DPA letter asks for DATA, and in accordance with the Act it can be provided in ANY FORM which is readily available to the Data Controller. So - the letter is quite clear (if you actually read it) - you're asking for a schedule of trasactions and charges against your account; but copy statements will be acceptable if that's easier for them!!! You have NOT paid £10 for "copy statements" - you have paid £10 for THE DATA.

 

I hope that's clear.

 

English Rose, good luck; have a look at my Argos thread too - it's reasonably entertaining

[englishrose]

I have recieved a response today. Offering me £175 when i am claiming £340.77. They say they only make it £280!! So going to recheck my copy statements and see what they are playing at. I have a default on this account and i was trying to get it removed but they say they wont and if i accept this offer it is made without any admission of liability and in full settlement of all claims i may have against them them in relation to the default fees on my account. Really dont understand all the default inforamtion. Can anyone shed a light please????

[englishrose]

Did anyone else get an offer of half? I have checked my charges and i still get £340, But i cant tell whats what as its only computer copy statements. They say i will agree not to claim default charges????

I dont know weather to write back asking them to send me what information they have to only get my charges to £280 or just say i will accept offer as partial payment and will be continuing. Any advice please!!!!!!!!!

[jellybabe]

i did receive 3 offers of £150.But sent them a letter stating that i will only accept it as part payment and without conditions. Also,i will still pursue the rest.Of course, i never received the "part" payments.They are trying to throw you off your path.

I had to go as far as MCOL, and then i received full payment without conditions.

Just hang in there!x

[englishrose]

Cheers jellybabe

I know this is what they are attempting to do, it was just with them saying that they only charged me £280 but i am posting letter tomorrow for partial payment and continuing with the claim.

[lisamellor]

if there are charges on the statements that they have sent you then call them up and ask what they are. or do a breakdown of the dates of charges and what it says next to them with the letter.

 

lisax

[Movingon]

I just claimed everything on my printouts which was a charge and was (a) over £12, and (b) was not the "Charge for Credit" which they charge you after the 6 month interest-free period.

[englishrose]

Lost my way got lazy never completed. Now going to resend pre lim letter and start again. Need to complete last three claims. Had three completed three to go!

[englishrose]

finally got back round to my claim. got the usual response to my pre lim low offer. Returned letter today to say will accept as partial payment only and will be continuing with claim. So lets see what that brings.