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    • An update! I emailed both Andrzej.Tuleja and James_Goldsmith at Whirlpool dot com. I got a phone call from their executive team a couple of days later, and a replacement part dropped on the mat a week after. She was quite apologetic, however, also reiterated the "90 day warranty" period on customer fitted parts, and did not comment when I mentioned that the CRA also applies as I was a consumer buying from them directly. So I now have a spare door switch if the machine decides to eat another in the future! Cheers all!   Note dx100 that the "Hotpoint CEO" you linked to is not related to the hotpoint appliances, but some kind of marketing app.
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    • (See the link to DVLA’s INF188/6 document I posted above, page 4 as cited) “I have a new medical condition that I have told the DVLA about on my recent application. Can I drive? As soon as the DVLA receives your correct and complete application for a new licence and as long as you meet all the Section 88 criteria, you may drive. It is important that you are satisfied that the medical condition you have declared on your application does not stop you from driving. If you are unsure, check with your doctor or healthcare professional before you make a decision. You can also look up your condition in the ‘Assessing fitness to drive’ guide, which you can find at www.gov.uk/dvla/fitnesstodrive to see whether you meet the medical standards for driving. As this guide is intended for healthcare professionals, it can be complicated. Your doctor or healthcare professional should be able to help you if necessary." It seems that DVLA think that S.88 does apply for applications disclosing a new medical condition after all. Why might this be so, and what of “qualifying application" and "relevant disability"? S. 92(1) imposes on the driver a requirement to disclose a relevant disability. S.92(3) requires the Secretary of State to refuse such an application disclosing a relevant disability ….. EXCEPT S.92(4) requires the Secretary of State to grant such an application if the relevant disability is “adequately controlled”. Hence my belief S.88 can apply for medical conditions (if the driver meets the medical standard of fitness to drive) as the application remains a qualifying application IF the driver meets the medical standard of fitness to drive, until DVLA (on behalf of the Secretary of State) say it doesn’t, provided the driver believes they meet the (medical) standard. Additionally, at (or before) June 2013 (as noted in my previous post) the medical standard for fitness to drive for conditions involving excessive daytime sleepiness was changed from “completely controlled” to "adequately controlled".  
    • CFO Bill Guan allegedly led a team at the news outlet that was behind a global money laundering scheme.View the full article
    • Anyway, I've asked my Booking.com flat-rent-out-bloke what needs to be done on the Booking.com portal to cancel a reservation. I got a late message "I'll let you know tomorrow".
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Unpaid D/D reclaim


sieski
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Hi just want some advice for my second letter to NatWest.

 

On 18-08-06 I sent the prelim letter in the libary. Amount claimed was £76. No schedule of charges needed as I have every statement for last 3 years and thats as long as I've been with them. Got letter back today 25-09-06. Seems pretty standard apart from one bit, the bit in bold. irst I'll type the letter up so you can see for yourselves

 

thank you for your letter of 18th august 2006 and I apologise for any dissatifaction caused by the application of charges to your account.

 

we believe that our charges are fair, reasonable and transparent. we consider that the amounts debited to your account have been applied with your agreement with us and our published tarrif, which we are satisfied complies with all applicable laws and regulations. we are also committed to ensuring the transparency of the information that we give our customers about the operation of our products

 

We have considered and responded to the OFT's statement of 5th april 06. We do not accept the OFT's findings in relation credit card fees. We are concerned that the OFT has publicaly called into question the setting of charges applied to other other products including (1)current accounts. The OFT has restricted its investigation to credit cards and made no attempt to consult with RBS or the industry in relation to other entirely different products.

 

Consequently against that background we must differ with the views expressed in your letter. Despite this we have taken the opportunity to review the charges that have been applied to your account and as a exceptional matter we have agreed to refund you £76 as a gesture of good will. (2)Acceptance by you of this payment will be in full and final settlement of all claims you may have relating to our charges. how ever our T&C's will continue to apply and any charges that accure in the future must stand. if you agree to accept our offer on this basis, please sign and return this in the enclosed prepaid envelope. once returned arrangements will be made immediately to credit you account

 

how ever our T&C's will continue to apply and any charges in the future must stand. thank you again for taking the trouble to write and i hope that your concern is resolved to your satisfaction

 

Branch manager

 

point one - I have a step account not a current account. If that makes a difference

 

Point two - They offer me my money in full as long as I sign my rights away. LMAO yeah right. Do I send the second letter back, or does it need a alteration to request no terms attacted to settlment? Also I forgot to claim for 2 other charges as I wrote the letter at some untimely hour in the morning and just forgot to list all the charges duh. So I would like to finish this one off and go for the other 2 after.

 

Thirdly, I did ask for a £50 over draft 2 months ago. I got refused because they couldn't offer me a current account and step accounts don't offer any credit products. Now I wouldn't of had a unpaid DD problem if I had this service. I would like to try and use this situation as a leverage point in getting an overdraft for £100 to avoid furter situations.

 

To sum up I would like to ask if the stand second letter is the one to send back or does it need to be altered? and secondly anyone word part of the letter to ask for an overdraft stating I've already asked for one and if i had one it could stop any further problems.

 

Thanks for your help, Simon

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Hi sieski

 

Can I ask which address you sent your letter too.

 

I have been sent a pre-legal letter from them for a balance of -£111 which is all due to costs as I dont use this account as my wife and I have a joint account

 

thanks

craig

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Hi sieski

 

Can I ask which address you sent your letter too.

 

My branch. I would suggest thought the address on your recieved letter would be the best to reply to.

 

Simon

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