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    • Thank you for the summary you have given. I think you will need to commission a fully detailed point by point report which identifies the issues, the cause of the issues and then separately a quotation for resolving them. I think you need two quotations – comparative. Do you know the name of the person who owns TB plastering? Do you know their address? Do you know they have any assets? It sounds to me as if it's going to be quite an expensive job. On the basis of what you say, if you bring a legal action then you will have no difficulty getting a judgement in your favour the problem will be enforcing the judgement. What address do they use on their bill? You need to have a look at the land registry web check service for about three quid check to see who the owner of a particular property is. Of course you could simply wait until they decide to sue you and then bring a counterclaim but there is a big chance that they won't bother to sue and so it may be down to you to take your own action to undo the mess they have made. Come back here when you have found this out
    • Investors expect artificial intelligence to unleash a new wave of growth.View the full article
    • The first thing is to let the surgery know that you didn't enter your car registrtaion when you visited and ask them to confirm to Euro that you were a patient on that day and Euro should cancel. The quicker you do that before matters escalate, the more lkely that they will cancel. You could suggest that  they put up a sign reminding drivers to enter their vrm. thank you for posting the whole of the PCN which confirms that it does not comply with the Protection of Freedoms Act 2012 Schedule 4 Section 9 in two ways. [2][e] of S9 states (e)state that the creditor does not know both the name of the driver and a current address for service for the driver and invite the keeper— (i)to pay the unpaid parking charges; Your PCN does not. All it does is to ask the driver to pay which is not enough. In addition under [2][a] the PCN should specify the period of parking. Instead it gives the arrival and departure times of the car as it passes the ANPR cameras which is not the same. That means that you as keeper are not liable to pay the PCN only the driver is now liable. Courts do not accept that the keeper and the driver are the same person so proving who was driving will be difficult for Euro.
    • Pro peace/anti war/anti-atrocity marches which included many Jewish protestors carrying banners (as previously linked)  decrying the atrocities of Israel and the IDF such as 'Not in my name' 'Never again to ANY people'   Although a very small handful of unconscionable Hamas supporters were among the many MANY thousands of pro peace protestors, even they displayed nothing like the hatred and violence demonstrated by the 100 or so far right rabble who attacked police, tried to attack the peaceful protestors and then attempted to violently breach the cenotaph itself. The pro peace/end atrocities in Palestine protests have remained largely peaceful despite ongoing atrocities by the state of Israel and the IDF.   Even today, unarmed starving civilians in a supposedly safe camp in Gaza were murdered by shelling and bombing from afar by Israeli forces, while violent Israeli settlers have forcefully deposed more Palestians from their homes and lands on the west bank with the aide and support of Israeli military forces - just as the Israeli forces are forcibly relocating civilians in Gaza with even more horrors, atrocities and violence. These atrocities by the IDF in Gaza include starvation, forced relocation, bombing homes, health centers and refugee camps, denying food water and medical support, murdering journalists and health workers and the mass murder of women and children  .. are growing alarmingly and horribly reminiscent of some of the similar but wider scale utterly monstrous genocidal atrocities by Nazis on the Jewish people, which makes these actions by Israel and the IDF even more unconscionable and deplorable.  
    • Hi all, I was wondering what peoples thoughts / advice is for my following situation. Unfortunately, I have been caught speeding on the m6 - 56mph in a temporary 40 zone. I did not realise that the speed for the current stretch I was on, was reduced to a 40, I knew that some parts was bought down to 50mph but not 40. Ultimately, it is on own fault for not being more focused at the time.  I was wondering whether anyone caught doing similar speeds over the limit have been offered a speed awareness course. My letter states that the records show I have not met the criteria for a speed awareness course, which I feel is harsh given this is my first offence & the threshold for consideration is upto 53mph as stated below, our speed narrowly exceeded the limit and falls within the guidelines set out by the National Police Chief Council (NPCC) up to: 31 mph in a 20 mph area 42 mph in a 30 mph area 53 mph in a 40 mph area. Could I argue that my speedometer is not entirely accurate as such I should be considered in the 53mph bracket above and considered for a speed awareness course?  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hiya,

 

Not sure if I can do anything now, or whether it'll be worth the hassle, but here is the story...

 

January 2008 I received a letter from Equita Bailiffs advising me of a Warrant for unpaid Council Tax. I immediately phoned the Local Council to explain that I had been having complications with my pregnancy (subchorionic hematoma) and had been in and out of hospital so hadn't realised that my bank had cancelled my direct debits (long story). I pleaded with them to take the debt back because I was too ill to cope with the Bailiffs and that my records would show I historically paid my Council Tax. They refused to accept the mitigating circumstances of my case and forced me to contact the Bailiff and deal with him.

 

I duly contacted the Bailiff who reduced me to tears after telling me I either paid the full amount within 3 months or go to prison. He told me there was nothing I could do about it and the advice I received from the National Debtline was wrong "...you obviously didn't make them aware that the warrant has already been authorised...". I was so distressed at this stage I hung up the phone and just cried fearing the stress would make me lose my baby.

 

I don't know what made me do it, but I did some googling and found this site. I realised that I fell into a vulnerable group and emailed the Bailiff Company a letter advising them that I had been diagnosed with a high risk pregnancy and the added stress was jeopardising it. I also asked for a breakdown of charges. Within 2 days I had a reply stating that the debt had been passed back to the council and the charges were £42(ish), which meant I had been charged for the 1st and 2nd visit.

 

I also wrote a letter to the Council complaining that they had been made aware of my vulnerable situation from the outset and should have immediately cancelled the contract with the Bailiff, but never received a reply.

 

Now, I'm pretty sure that the letter I received from the Bailiff was posted by Royal Mail (don't have it any more), and the Bailiff most definitely did not visit me any time after, so I was charged for 2 visits that were never made.

 

I know that I can't do anything about the Bailiff misrepresenting his powers because it's his word against mine, but is possible to successfully claim back the fraudulent fees? How would I do this?

 

I've left it too long to chase the complaint I made to the Council. Maybe I shouldn't have left it, but I was so ill during my pregnancy, and about a year after the baby was born (suffered a postpartum hemorrhage at delivery), that I just didn't feel up to it.

 

I am posting this more for the purpose of anyone who may be finding themselves in the same situation now that I found myself in 2 years ago.

 

Edit:

On a lighter note, I have overpaid my Council Tax for financial year 2009-2010 by just over £50 (paid it in November 2008 ). The Council have not returned this money to me, but advised me they would take it off the bill for April 2010-2011, which I'm pretty sure is illegal, as we are not yet in the financial year for 2010 Council Tax. Surely my money should be sitting in my bank account earning interest, not theirs? I'm considering sending around the Bailiffs.... ;)

Edited by Pixidust
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Hiya,

 

Not sure if I can do anything now, or whether it'll be worth the hassle, but here is the story...

 

February 2008 I received a letter from Equita Bailiffs advising me of a Warrant for unpaid Council Tax. I immediately phoned the Local Council to explain that I had been having complications with my pregnancy (subchorionic hematoma) and had been in and out of hospital so hadn't realised that my bank had cancelled my direct debits (long story). I pleaded with them to take the debt back because I was too ill to cope with the Bailiffs and that my records would show I historically paid my Council Tax. They refused to accept the mitigating circumstances of my case and forced me to contact the Bailiff and deal with him.

 

I duly contacted the Bailiff who reduced me to tears after telling me I either paid the full amount within 3 months or go to prison. He told me there was nothing I could do about it and the advice I received from the National Debtline was wrong "...you obviously didn't make them aware that the warrant has already been authorised...". I was so distressed at this stage I hung up the phone and just cried fearing the stress would make me lose my baby.

 

I don't know what made me do it, but I did some googling and found this site. I realised that I fell into a vulnerable group and emailed the Bailiff Company a letter advising them that I had been diagnosed with a high risk pregnancy and the added stress was jeopardising it. I also asked for a breakdown of charges. Within 2 days I had a reply stating that the debt had been passed back to the council and the charges were £42(ish), which meant I had been charged for the 1st and 2nd visit.

 

I also wrote a letter to the Council complaining that they had been made aware of my vulnerable situation from the outset and should have immediately cancelled the contract with the Bailiff, but never received a reply.

 

Now, I'm pretty sure that the letter I received from the Bailiff was posted by Royal Mail (don't have it any more), and the Bailiff most definitely did not visit me any time after, so I was charged for 2 visits that were never made.

 

I know that I can't do anything about the Bailiff misrepresenting his powers because it's his word against mine, but is possible to successfully claim back the fraudulent fees? How would I do this?

 

I've left it too long to chase the complaint I made to the Council. Maybe I shouldn't have left it, but I was so ill during my pregnancy, and about a year after the baby was born (suffered a postpartum hemorrhage at delivery), that I just didn't feel up to it.

 

I am posting this more for the purpose of anyone who may be finding themselves in the same situation now that I found myself in 2 years ago.

 

Edit:

On a lighter note, I have overpaid my Council Tax for financial year 2009-2010 by just over £50 (paid it in November 2008 ). The Council have not returned this money to me, but advised me they would take it off the bill for April 2010-2011, which I'm pretty sure is illegal, as we are not yet in the financial year for 2010 Council Tax. Surely my money should be sitting in my bank account earning interest, not theirs? I'm considering sending around the Bailiffs.... ;)

 

 

Sorry, but I am at work so can only give a very quick reply!!

 

What a lot of people do not know is that MANY TIMES when the THINK that they are talking to the local authority council tax department, they are really speaking to a "back office provider".

 

In effect, this is merely a call centre.

 

A very large number of councils now "outsource" all council tax recovery to include the summons and all correspondence to a "back office provider".

 

Some use a company called Vertex with others using Capita. There are a few others.

 

Capita own a bailiff company by the name of EQUITA !!!

 

It is for this reason that ALL COMPLAINTS must be sent in WRITING and they MUST be addressed to the CHIEF EXECUTIVE and marked as a FORMAL COMPLAINT.

.

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Sorry, but I am at work so can only give a very quick reply!!

 

What a lot of people do not know is that MANY TIMES when the THINK that they are talking to the local authority council tax department, they are really speaking to a "back office provider".

 

In effect, this is merely a call centre.

 

A very large number of councils now "outsource" all council tax recovery to include the summons and all correspondence to a "back office provider".

 

Some use a company called Vertex with others using Capita. There are a few others.

 

Capita own a bailiff company by the name of EQUITA !!!

 

It is for this reason that ALL COMPLAINTS must be sent in WRITING and they MUST be addressed to the CHIEF EXECUTIVE and marked as a FORMAL COMPLAINT.

.

 

After reading these forums I now realise that to be the case. However, when you receive a Bailiff letter through your door most people panic and want to resolve it quickly, meaning that the first instinct is to pick up the phone (Isn't hindsight a wonderful thing?).

 

I did write to the Council on 22/01/2008 and 04/03/2008 and have never received a reply. I failed to address it to the CEO, which was another mistake I made (I sent the letters by email and Royal Mail post).

 

Documenting all the mistakes I've made will hopefully prevent someone else doing them :)

 

Thanks for your quick reply PT

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Also, don't for one moment think that the Chief Executive ACTUALLY reads the letters. But crucially, by being addressed to him, it means that the complaint is LOGGED as a complaint and it MUST be addressed.

 

If a memeber of the public sends a letter under the Freedom of Information Act to ask "how many complaints have you received about overcharging by bailiffs etc"....the council MUST respond and they will refer to the Complaint Log to details.

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Edit:

On a lighter note, I have overpaid my Council Tax for financial year 2009-2010 by just over £50 (paid it in November 2008 ). The Council have not returned this money to me, but advised me they would take it off the bill for April 2010-2011, which I'm pretty sure is illegal, as we are not yet in the financial year for 2010 Council Tax. Surely my money should be sitting in my bank account earning interest, not theirs? I'm considering sending around the Bailiffs.... ;)

 

If you don't ask for it back then they will just deduct it,

 

PT

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[quote

 

If a memeber of the public sends a letter under the Freedom of Information Act to ask "how many complaints have you received about overcharging by bailiffs etc"....the council MUST respond and they will refer to the Complaint Log to details.

 

Sorry don't mean to side track the post but does the above mean that they HAVE to give you the provide the information if requested under THE FREEDOM OF INFORMATION ACT or not?

 

I asked this in another thread and you advised me that councils find this impossibe to do and stated

 

"Only now have we been told that this is because UNLESS a complaint is marked as a FORMAL COMPLAINT and addressed to the CHIEF EXECUTIVE it is NOT recorded as such a complaint for Freedom of Information Act purposes. !!!

 

Does this in fact mean they would have to send me any information that has been marked as FORMAL COMPLAINT and CHIEF EXECUTIVE?

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