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Insurance decline NCB after 5months

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i have this situation , i was getting new Insurance in 09/2010, previously i was named driver on my missus policy for over 3years , i declare that when getting new policy on my name, sent all previous certyficates as a proof (requested by insurer) today i recieved letter from them after 5 months they wrote my NCB is invalid due to policy wasnt on my name. Is it allright? now they asking for over 300quid in last 4 installments.


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i think i did that but conversation was 5months ago and hard to remeber everything, thing is i send all papers week after when my insurer went live with last 3 years certyficates from previous insurer where my name was clearly stated as second driver there. They wanted them as my NCB proof, and i though all done and they accept that but now they decline it after such a long time. Today i was calling them and they said something like it was time to get all documents verified (read 3 pages LOL) that took them nearly 5months to do it

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