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I took out a loan with a doorstep lender and now owe them £147. i have just had a manager at my door saying that my account is 7 weeks in arrears. i explained to him that no1 had been to collect my money as i was in but he says they have. I told him to come back on monday as thats when i get my benefit money but he says I was wasting his time and hes going to pass it to another company who will add more charges. what shell i do??

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I sincerely hope you have receipts for all the payments you have made. If so then do not ever let them out of your sight.

 

At the moment you need do nothing. You have made your scheduled payments and you should continue doing so.

 

It is entirely possible the the normal collection person has been misappriating your payments. This could get nasty but, providing your have your receipts, then all will work out.

I really do appreciate all those 'thank you' emails - I'm glad I've been able to help. Apologies if I haven't acknowledged all of them.

You can also ding my gong if you prefer. :)

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