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    • Hi I have to agree with @unclebulgaria67 post#3 For the funding side of moving to a new area and it being private supported accommodation I would also suggest speaking to private supported accommodation provider about funding but also contact the Local Council for that area and have a chat with them about funding because if you are in receipt of Housing Benefit certain Supported Accommodation that meets a certain criteria is treated as ‘exempt accommodation’ for Housing Benefit purposes but you need to confirm this with that relevant Council in your new area especially since it is Private Supported Accommodation as each Council can have slightly different rules on this. If you have a certain medical condition look up the charities and also have a wee chat with them as they may be able to point you to different Grants to assist with moving costs and your question about funding for private supported accommodation as well.
    • Hi Just to be clear a Notice to Quit is only the very start of the Housing Association going down the Eviction route there is a long process to go. Also to be clear if you leave at the Notice to Quit date only and go to the Council claiming you are Homeless they will more than likely class you as Intentionally Homeless therefore you have no right to be given temporary housing by the Council. The only way that works is when the Court has Granted a Possession Order then you can approach the Council as Homeless with the Court Order. As for the Housing Association issuing the Notice to Quit because there investigation has proved it's not your main residence but you have witness statement to prove otherwise. From now on with the Housing Association you need to keep a very good paper trail and ensure to get free proof of posting from the post office with anything you send to them. You now need to make a Formal Complaint to the Housing Association and please amend the following to suit your needs:   Dear Sir/Madam FORMAL COMPLAINT Reference: Notice to Quit Letter Dated XX/XX/2024, Hand Delivered on XX/XX/2024 I note in your letter that you stated that the Housing Association has carried out an investigation into myself and came to the conclusion that I am not using this property as my main residence and have evidence of this and have therefore issued a 'Notice to Quit' by XX/XX/2024. I find the above actions absolutely disgraceful action by the Housing Association. 1. Why have I never been informed nor asked about this matter by my Housing Officer. 2. Why have I never been given the opportunity to defend myself before the Housing Association out of the blue Hand Delivered a Notice to Quit Letter. 3. I have evidence and witnesses/statements that prove this is my Main Residence and more than willing provide this to both the Housing Association and the Court. I now require the following: 1. Copy of your Complaints Policy (not the leaflet) 2. Copy of your Customer Care Charter (not the leaflet) 3. Copies of your Investigation into this not being my main residence.    As well as the above you need to send the Housing Association urgently a Subject Access Request (SAR) requesting 'ALL DATA' that simple phrase covers whatever format they hold that in whether it be letters, email, recorded calls etc. The Housing Association then has 30 calendar days to respond but that time limit only starts once they acknowledge your SAR Request. If they fail to respond within that time limit its then off with a complaint to the Information Commissioners Office (ICO).     
    • Hi Sorry for the delay in getting back to you The email excuse and I do say excuse to add to your account and if court decide LL can't recoup costs will be removed is a joke. So I would Ask them: Ask them to provide you with the exact terms within your Tenancy Agreement that allows them to add these Court Fees to your Account before it has been decided in Court by a Judge. Until the above is answered you require these Court Fees to be removed from your Account (Note: I will all be down to your Tenancy Agreement so have a good look through it to see what if any fees they can add to your account in these circumstances)
    • Thank you for your responses. As requested, some more detail. Please forgive, I'm writing this on my phone which always makes for less than perfect grammar. My Dad tries but English not his 1st language, i'm born and bred in England, a qualified accountant and i often help him with his admin. On this occasion I helped my dad put in his renewal driving licence application around 6 weeks before expiry and with it the disclosure of his sleep apnoea. Once the licence expired I told him to get in touch with his GP, because the DVLA were offering only radio silence at that time (excuses of backlogs When I called to chase up). The GP charged £30 for an opinion letter on his ability to drive based on his medical history- at the time I didn't take a copy of the letter, but I am hoping this will be key evidence that we can rely on as to why s88 applies because in the GP opinion they saw no reason he couldn't drive i need to see the letter again as im going only on memory- we forwarded the letter in a chase up / complaint to the DVLA.  In December, everything went quiet RE the sleep apnoea (i presume his GP had given assurance) but the DVLA noticed there had been a 2nd medical issue in the past, when my father suffered a one off mini stroke 3 years prior. That condition had long been resolved via an operation (on his brain of all places, it was a scary time, but he came through unscathed) and he's never had an issue since. We were able to respond to that query very promptly (within the 14 days) and the next communication was the licence being granted 2 months later. DVLA have been very slow in responding every step of the way.  I realise by not disclosing the mini stroke at the time, and again on renewal (had I known I'd have encouraged it) he was potentially committing an offence, however that is not relevant to the current charge being levied, which is that he was unable to rely on s88 because of a current medical issue (not one that had been resolved). I could be wrong, I'm not a legal expert! The letter is a summons I believe because its a speeding offence (59 in a temp roadworks 50 limit on the A1, ironically whist driving up to visit me). We pleaded guilty to the speeding but not guilty to the s87.  DVLA always confirmed to me on the phone that the licence had not been revoked and that he "May" be able to continue to drive. They also confirmed in writing, but the letter explains the DVLA offer no opinion on the matter and that its up to the driver to seek legal advice. I'll take the advice to contact DVLA medical group. I'm going to contact the GP to make sure they received the SAR request for data, and make it clear we need to see a copy of the opinion letter. In terms of whether to continue to fight this, or to continue with the defence, do we have any idea of the potential consequences of either option? Thanks all
    • stopping payments until a DN arrives does not equal automatic sale to a DCA...if you resume payments after the DN.  
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Hi,

I'm hoping someone here can help me as I've been reading these threads for a few days now and I'm still at a loss as to what I should do...

 

I missed payments on a £330.69 council tax bill. I was paying by instalments at £5 a week leaving a balance of £295.69 when handed to Jacobs bailiffs.

I received a letter from Jacobs asking me to contact them to arrange payment. I called them and offered what I could afford (£60 a month) but they refused so I phoned the council and told them this and asked if I could pay it to them but they said I need to deal with the bailiffs.

I have not been back in touch with Jacobs but I have since had a removal of goods notice with a balance of £430.19 on 02/12/09. I then phoned the council again to tell them I would not deal with the bailiffs as they are adding charges on for nothing. The council said that the charges were the £24.50 + £18 for the letters and the rest is an enforcement fee as the bailiff is not from my area and needs to cover his expenses for travelling etc.

I have just had another removal of goods notice put through the door tonight (09/12/09) with an amount due of £480.19. The bailiff has hand written on this: "URGENT, REMOVAL FRIDAY 9AM-3PM"

 

I would be extremely grateful for any advice on what I should do in this situation as it is really starting to get me worried. No-one wants to take my money unless it's the full amount (which I don't have).

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the rest is an enforcement fee as the bailiff is not from my area and needs to cover his expenses for travelling etc.

 

the bailiff can come from the moon if he likes this makes no difference to your charges

 

has the bailiff ever been in your house do you own a car(not on HP) has he done a Walking possession agreement on it

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I though it sounded a bit dodgy, the person I spoke to at the council even said they had told Jacobs only to charge £90 for this fee as they usually charge a lot more!

 

The bailiff has not been in my house and I do not own a car.

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If I understand correctly, the bailiff should only have charged the £24.50 + £18 and cannot charge any more.

 

If I continue to ignore the bailiff when he comes on Friday and make regular payments to the council online, eventually the debt will be handed back to them?

 

Is it recommended to send the council a letter stating my intentions and reasons for not dealing with the bailiffs (unlawful charges)?

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If I understand correctly, the bailiff should only have charged the £24.50 + £18 and cannot charge any more.

 

If I continue to ignore the bailiff when he comes on Friday and make regular payments to the council online, eventually the debt will be handed back to them?

 

Is it recommended to send the council a letter stating my intentions and reasons for not dealing with the bailiffs (unlawful charges)?

 

you understand correctly

 

yes write to the council and remind them of

THE COUNCIL TAX (ADMINISTRATION AND

ENFORCEMENT) REGULATIONS 1992 (SI 1992/613 AS

AMENDED BY SI 1993/773, SI 1998/295, SI 2003/2211, SI 2006/3395 AND SI 2007/501

(SCHEDULE 5)

NOTICE OF

CHARGES CONNECTED WITH DISTRESS

1. The sum in respect of charges connected with the distress which may be aggregated under

regulation 45(2) shall be set out in the following Table-

(1)

Matters connected with distress

(2)

Charges

A For making a visit to premises with a view

to levying distress (where no levy is

made) –

i) where the visit is the first or only such

visit £24.50

ii) where the visit is the second such

visit:£18

 

2.—(1) In heads A and B of the Table to paragraph 1, "the relevant amount" with respect to a visit or a levy means—

  • (a) where the sum due at the time of the visit or of the levy (as the case may be) does not exceed £100, £12.50,

  • (b) where the sum due at the time of the visit or of the levy (as the case may be) exceeds that amount, 12½ per cent. on the first £100 of the sum due, 4 per cent. on the next £400, 2½ per cent. on the next £1,500, 1 per cent. on the next £8,000 and ¼ per cent. on any additional sum;
  • (2) Where a charge has arisen under head B with respect to an amount, no further charge may be aggregated under heads A or B in respect of that amount.

and the sum due at any time for these purposes means so much of the amount in respect of which the liability order concerned was made as is outstanding at the time.

 

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Thanks for that hallowitch!

 

Just want to make sure I am clear on what those regulations mean...does part 2(b) only apply if the charges in part 1 (24.50+£18 ) have not been made?

 

Can I be charged 12½% on £100 and 4% on the remaining £195.69 as well as the £24.50 and £18 or are the charges in part 2 only valid if a levy has be done?

 

Sorry if I have made that sound confusing :confused:

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basically they come to your house to levy goods and don't get a levy they can charge £24.50 if they get a levy they charge a levy fee and a walking possession fee but not the £24.50 visit fee

 

same rule applies to 2nd visit

 

if they don't get a levy they cant charge you any more fees no matter how many times they come to your home

 

if they get a levy they can charge a walking possession fee £12 and a levy fee the levy fee is worked out on the amount of the debt

 

where the sum due at the time of the visit or of the levy (as the case may be) does not exceed £100, £12.50, that should be £24.50 it was changed in 2006

when a bailiff charges a walking possession fee and a levy fee he cant charge a fee for any thing else the same day (van fee /enforcement fee and any other fee they care to make up:rolleyes:)

 

they cant charge a 1st or 2nd visit fee after a levy fee either

 

read round a few post and you will find Jacobs will tell you they wont agree to a payment plan unless they get a walking possession agreement

 

there is no legislation to say you have to enter into an agreement before a pay plan can be arranged

Edited by hallowitch
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Ok, thanks hallowitch, I understand now.

 

I have read a few posts regarding Jacobs and I would definitely rather not deal with them even if they did agree a payment plan.

 

I think I have decided on my plan of action...

 

1. I will send a letter to Jacobs asking for a screenshot of my account and an itemised breakdown of fees within 7 days. A copy of this letter will also go to the council.

 

2. Once the 7 days have past or when I receive the details of fees (showing unlawful charges) I will forward them onto the council with a letter of complaint asking them to take back the debt with reasonable compensation deducted.

 

 

Does this seem like a good course of action?

 

Thanks again.

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I was actually meaning deduction of unlawful charges plus reasonable compensation for being defrauded, or perhaps that would be pushing my luck?

 

I will pay the council all the missed payments up to now in a lump sum then as much as I can afford each week (£15) until the debt is cleared.

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it was Jacobs bailiff that brought me to to CAG when my daughter had a problem with them I managed to get her problem sorted and her unlawful charges removed with the help of CAG

 

Well I'm glad you stuck around to pass on your knowledge after sorting your daughters problem! :-)

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