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    • Hi BankFodder, Thanks for the reply.  I will take your advice and read through more thoroughly. To answer your question, the value of the laptop is £255.  When filling in the online form to prepare the shipment it asked what the contents of the parcel was and the value and I specified "laptop" and "£255". Thanks.
    • Before you start this claim you need to have a lot more confidence in what you're doing which means that you need to understand the way forward in the principles involved more thoroughly. We will help you and you will probably get your money back but this is a self empowerment forum and so you have to do your bit as well. Please will you spend at least the next couple of days reading through the stories on this sub- forum. Try to understand them thoroughly. We have lots of stories very similar to yours but even those which are not similar, have principles in them which apply. In particular you need to read and understand the information in the pinned topics at the top of the sub- forum. I know that you have been reading around here for the past couple of hours but it needs a lot more. You aren't in a huge hurry. Wait a few days before sending a letter of claim and also that needs some amendment as well. Come back here when you've done your reading and then we will have a look at your letter of claim and help you to refine it Also, please tell us the value of the laptop. Was it properly declared as a laptop – and was the value properly declared
    • Unsure what would be classed as appeal I first contacted the applicant then IAS. I am not aware I could appeal again as Bank state I was informed that is news to me. I would have to look through the paper work, I apologise I forget so much due to my caring duties wish I had quality time to get so much done. Will try and look tomorrow, appreciate everyone's time and input.
    • Regular savings accounts are accounts designed for savers who put money aside every month and reward them with a generous interest rate.View the full article
    • Hi, I've been reading the invaluable advice on this forum and reading about the problems with Evri and lost delivery of items.  From what I gather the initial steps after having exhausted every's own lost item claim process is to draft a Letter of Claim, I think it is called and to register with the government Money Claims.  I have got a login for Money Claims and have made an initial stab at the letter but I'm not certain I have got it right. Am I right to assume that having exhausted Evri customer service's claims process and having received the denial of any compensation because the laptop I was sending is on the non-compensatory list that my next step would be to send the Letter of Claim to them? Let me provide some basic details which I hopefully have addressed in the letter. I purchased a laptop through Amazon.co.uk which a business in Belfast sold refurbished laptops through.  They had a 30 day money back guarantee for a full refund if you have any issues with the laptop.  I have the invoice from Amazon showing the purchase.  On 27 April, 2024 before the end of the 30 day period I used their ParcelShop (inside a Tesco) to send the laptop back and have the tracking reference mentioned in the letter.  As mentioned in the letter there was they advised they could not give me or sell me any insurance because laptops are on the non-compensatory list so I just paid the normal delivery cost.  It was scanned as leaving the ParcelShop on 29 April and the tracking has been like that ever since.  After a 28 working day Evri claim process they gave the expected response that they could not provide any compensation and simply could not proceed with my claim. I was hoping to get some advice on whether I go ahead now and email this to Customer Services straightaway and should I send a hard-copy to the Evri address as well?  Or are there any steps I have missed out on first?  I believe 14 days is the reasonable period of time for them to respond so if I were to send it tomorrow, for example 12 June then I should expect a reply by 26 June, is that correct and fair?  And assuming they don't reply with a full refund then I would then go down the government Money Claims site to proceed with that? Sorry for all the questions, I want to make sure I go about it properly.  I'll continue to read through other cases on here so I can get an even better handle on the process. I attached a LOC, happy for any edits or updates that will make it even better. Thanks so much for anyone's help! Regards, Matt Evri letter of claim.docx
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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benefit fraud


rantz
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I have been married to my wife since 2003. We have been living together from june 2003 to july 2009.... I have two children from her , she has two children from her previous marriage... She has been claiming as a single parent from 2003 to january 2009... In 2006 till 2007 she was running a business from her home address on my name and claiming benefits...On every document she filled in has her handwriting on it for the business... Ini 2004 she was convicted of fraud and deception for defrauding an insurance company..

In 2006 she changed her name her name so that she could go to college to study law.. In 2008 she went to local university to study law..... In feb 2009 she wanted me to go out and work and still claim for benefits.. I am a full time carer for my father and so i refused.. In july she left the house where we livid together. She went to her mothers house... I rang her a few days later to ask her when she will return home.. She rang the police and told them i was harrasing her... An harrasment order was then served on me..

On the 14 july 2009 i wrote a letter to her university and told them she had a conviction on her name ... They then wrote to her. she then went to the university and told them a sob story that she had been a victim of domestic violence ..... On the 19 july 2009 she made a statement to the police that she had been a victim of domestic violence for 7 years ... Then the arrested me for the alleged offence.. i am on police bail . I have been bailed twice naw... There is no history of domestic violence since we have been together.. She has made this up to play the victim... I have told the benefit fraud agency of the benefit fraud she has been doing.. I have sent into them prove of my marriage, home made movies letters that show that i was living with her for seven years, she is denaying that i liveid with her...THe benefit agency havent yet approched her.. I am worried becouse i hope they dont believe her made up sob stories, she is a very good actor... Can anybody tell me what could happen with the benefit agency, will she get a way?

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I'm afraid it's impossible to answer. The decision for a penalty would lie with the person who makes the final determination on the case. What I can say is that if she was claiming on the grounds of being a single parent when she was not, is she will be made to repay the money regardless. What penalty she would get on top of that, if any, would be down to the DWP. They may prosecute, they may not.

 

If you knew what she was doing at the time, you could also be implicated in it.

My advice is based on my opinion, my experience and my education. I do not profess to be an expert in any given field. If requested, I will provide a link where possible to relevant legislation or guidance, so that advice provided can be confirmed and I do encourage others to follow those links for their own peace of mind. Sometimes my advice is not what people necesserily want to hear, but I will advise on facts as I know them - although it may not be what a person wants to hear it helps to know where you stand. Advice on the internet should never be a substitute for advice from your own legal professional with full knowledge of your individual case.

 

 

Please do not seek, offer or produce advice on a consumer issue via private message; it is against

forum rules to advise via private message, therefore pm's requesting private advice will not receive a response.

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Even though you have provided DWP with evidence of your marriage etc they will still need to conduct their own investigation and this can take months, particularly if they decide to obtain bank statements and other financial information relating to her business activities. The fact that your wife has not been approached yet does not mean she has got away with it. Also as Erika has pointed out in her post there is a possibility you could also be interviewed, and subsequently charged, with either knowingly allowing or aiding and abetting benefit fraud.

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  • 2 weeks later...

rantz, it does come accross as if your motives are bitterness that should be let go. On the benefit issue you are just as liable if you knew about it and on the kays issue 2003, come on now, you must have known about it earlier. Could be seen as malice so move on.

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I dont think that the DWP would be interested in your ex wifes defrauding of Kays. ;)

 

If they do investigate your claims to your wifes benefit fraud then the enquiries and evidence gathering can take months in order to get the case together.

Do you think you may have opened a can of worms, you may have implicated yourself as well

 

Lou has offered good advice :)

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My wife is constantly laying to the police and to the courts that i am breaching my undertaking..This is a big bunch of lies... She causes damages to her car and rings the police and tells them it was me... The reason why she is doing this to prevent me from having any contact or custody with my kids...

I will leave the kays and benefit issue, i dont want to go down that road..thanks for warning me loopy and micky... What can i do about this game she is playing inregard to damaging her own car and blaming me for it??

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She has no proof you are damaging her car, the police should take no action there hopefully. The only harm here she is doing is to her car.

Are you on benefits now ?

If you are consider seeing a solicitor you should be entitled to legal aid

Edited by MIKEY DABODEE
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If I were you, I'd start keeping a diary of your wife's behaviour so that you have a full record of what she gets up to and details of all communication between you.

 

My brother-in-law has been married to my sister for over 2 years, but his first wife still pops up every so often. She had him arrested last year for supposedly assaulting her. The reality was that she had started paying visits to his elderly mother who suffered with dementia to try and get into her Will. He found her at the house and chucked her out.

 

Some people will stop at nothing.... You need to protect yourself.

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