Help with 'Welcome' please.

[beyondhope]

Hi Guys

Still awaiting their reply to our quesrions which we should have within the next two days if they stick to what they said in their last letter giving themselves four weeks.

 

Been away and came back to Default Notice.

This states it has to be dealt with within 14 days from the date of the notice...........the notice is dated May 2nd.....a Sunday.....before the bank holiday Monday......would they really be working on that day.

 

I have the envelope which has no date but it is printed with some sort of code and zone.

 

Can anyone tell me if I ought to reply to this or are people ignoring them and waiting to see what happens next.

 

Any ideas what to do next folks would be gresatly appreciated.

 

Hope everyones well....going to catch up on the threads now.

 

Love Dawnx

 

Hi Dawn I had a my 2nd May default as well which was received on 7th again just says within 14days. Im ignoring mine.

Wonder if they will respond in line with their own timescale

[dawnytrish]

Hi Beyond....LOL to 2nd May default...Must have sent a whole batch out.

 

Just rang nice girl at the local office and she says our account has now been transferred to Head Office..(wonder if local office may be closing)

 

Rang head office.....passed from desk to desk and then put on hold for ages so hung up......no one seems to know whats going on:rolleyes:

 

Going to wait till tomorrow see what happens re their promised four weeks and then will try to put a letter together.I will post it on here for comments before posting.

 

Love Dawnx

Edited May 11, 2010 by dawnytrish

[djwigster]

Isnt the default notice defective if it just says "within 14 days" instead of by an actual date?

[beyondhope]

Isnt the default notice defective if it just says "within 14 days" instead of by an actual date?

 

Its more that they have to allow for 'service' which they dont so you never get the clear 14days to rememdy the default

[mark1arby]

Its more that they have to allow for 'service' which they dont so you never get the clear 14days to rememdy the default

 

I am lead to believe it is also a `Prescribed Term` that there should be a `Calender Date` for the default to be remedied by???

 

Cheers, MARK

[beyondhope]

I am lead to believe it is also a `Prescribed Term` that there should be a `Calender Date` for the default to be remedied by???

 

Cheers, MARK

 

 

But general consensus is if thats all thats wrong you wont win

[mark1arby]

But general consensus is if thats all thats wrong you wont win

 

And luckily my old m8!!! We all know that there is Never Just the One Thing wrong with **** Agreements and Default Notices!!!

 

Cheers, Mark

[dawnytrish]

Hi Guys

I'm back:|

 

We last wrote to Welcome on 19/05/2010 stating a new address and also saying that we were still awaiting a reply from our letter dated 07th April 2010 ....See post 381.

This letter was sent to the local office and also to compliance..........

 

We have heard nothing from them for over a year.....no reply to our previous letters.....no statement of account....NOTHING.

 

We have in the last three weeks received three letters from Experto Credite requesing payment of £6500.87........... for a £2500 loan.

They admitted that the ppi had been misold but as we did not return their questionaire it seems that this is still on the loan................we would not sign a new agreement until the matter was sorted properly.

 

The last letter received from Experto Credite says that as a final option prior to any escalation they are prepared to offer an instalment plan of £10 per month.

After a quick phone call it appears this would be for six months only.......

 

I dont know what to do now.

Should we write to Experto Credite....are Welcome within their rights to pass this account on while it is in dispute.Or should we write to Welcome saying that we are still awaiting a reply to our prevoius letters and also a Statement of account.

Would it be worth doing another SAR on Welcome.

 

Any ideas would be really appreciated......if anyone has the time to read back through my thread LOL.

 

Thanks Peeps

Dawny xx

 

PS ...I have just read the sticky at the top of this forum regarding the FSCS waging war with Welcome and PPI.......We have not recieved a form or anything from them......Do you think we should contact the FSCS or is it too late now they have passed this account on.

Edited July 26, 2011 by dawnytrish
PS added

[dawnytrish]