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    • you would most probably have to raise a court claim naming the dealership and the finance co as joint defendants. you'd win hands down. @BankFodder is best for confirming this. you don't 'contact them' you WRITE expressly exercising your right under CRA, etc as above.
    • Thanks for the reply do you think it’s just a threat for the 14 days or they will send court letters 
    • That’s great, thank you so much. We will contact Doves and the finance company again and hope they will resolve it. Out of interest, where would we stand if we did pay the costs? Would we then be able to claim that back or should we just wait for a response from them before we take the car back from Mercedes?     
    • As I'm off on holiday on Wednesday and won't be around I'll bring things forward and be pessimistic and decide that Iceland won't cooperate.  There are two things to ponder. The private parking companies have a lot in common for obvious reasons.  But also some differences. Excel and its sister company VCS are by far the most litigious.  They take large numbers of motorists who don't pay them to court - perhaps the majority.  That's not because they have a good case.  Indeed their case is rubbish.  It's because, sadly, enough people are terrified of the idea of going to court and just pay up when the court papers arrive.  It's a numbers game to Excel/VCS. In cases where the motorist is in it for the long haul, Caggers win 85% of the time in court against Excel/VCS (yes, I did once go back and counted all the court cases over the previous 30 months).  But Excel/VCS take the odd defeat because of the mugs who just panic and pay.  So take this into account when deciding what to do. Secondly, without boring you with the reasons, I know about the world of local journalism.  Papers have great difficulty in filling their column inches.  If you do contact the local media there is a 100% chance that they will publish something and embarrass Iceland - and maybe get them to back down. Again, have a think if this is a road you want to to go down. If you don't win by Wednesday!  
    • Followed up with letter which is no surprise as I’m easy to find via electoral roll. Letter says we have been asked to recover from you on behalf f our client in Middle East x amount. if you believe you are not liable please contact us - yeah right! If you wish to make payment here are our client bank details which look genuine and relate directly to a Dubai bank. ” if you don’t engage our client may take further action” etc blah blah blah. its the same type phrases used by CWD/IDRWW/IDR etc…..   I ignored the email, blocked the text number and will wait to see if I receive any formal action via Mail but seems like the same tactic I’ve seen for 10 years plus and I’ve ignored all. just for people’s info
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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

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dawnytrish
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hi dawnytrish

 

give me 24 hours to confirm which address to send correxpondants

 

notingham might have the padlocks put on at close of biz today

 

we could be dealing direct with cattles in yorkshire

 

ime waiting on a phone call

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In my opinion, no one takes a job on like that in inocence. I understand we all have to make a living, I have worked for british gas, Powergen, Eon, the NHS and now BT. and im sure anyone who has had dealings with them may not look kindly on the staff, however there is a line I will not cross and would never play at being a bully and knowingly do what these ppl do.

 

 

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LOL...Welcome getting desperate......

 

Daughters boyfriend just had phone call from them.....went as follows (baring in mind he goes to the office every Friday to pay WITHOUT FAIL)

 

Them ...you are booked in to make a payment today.

Him....Yeeeesssssss

Them....what time will you be coming

Him....What time are you open till

Them....4 o clock.

Him....Sometime between now and 4 o clock then....

Them....Oh...Ok then....Thank you.

 

I expect that they have nothing better to do now.LOL

 

I hope they dont charge him for this phone call ...or else........:D

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I think he probably is still in arrears with this account so does that mean they can charge him for the phone call even though they know he goes in to pay every week do you think.

If thats the case I am sure they will start calling every week just to make a bit more money.:x

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Hi Postggj,

 

I see you are very busy but I just wondered if you had chance to have a look at my thread again.

In November you said you would try to do me a letter because we agreed that the insurances had been mis-sold due to Life cover already been included in the ppi.

You thought that there was a lot wrong with this agreement...ie. Extortionate Interest at 72.24 % and mis-sold ppi and insurances.

 

I wrote to them on 09/11/09 asking them to cancel all the policies as per the 30 days of receiving the insurance policies as this was the first that we had seen of them.

Also said that they had been mis-sold.

During a telephone call on 18th November a lady told my daughters boyfriend that she would cancel the ppi from that day but that he should carry on paying the full amount but for a shorter time????Nothing has been sent in writing.

We received a letter saying that they were looking into the complaint re mis-sold ppi and would have a final response by 08/01/2010.

They have totally ignored my request that they cancel and refund all the policies payments due to the 30 day rule.

 

I dont know what to do now.

Shall I just wait for their response.??

Shall I try and do another letter regarding the ridiculous Interest rate??

 

Help please....anyone......

 

Thanks

Dawnx

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