Lloyds TSB PPI Mis-Selling

[dandy1764]

I have been corresponding with the above bank regards the mis-selling of PPI and I have 2 x complaint forms from FOS completed and ready to go.

 

I was about to issue the PPI schedule of charges with my letter before action...can anyone tell me is it different than Bank Charges Reclaim.

 

I am really annoyed as the bank has just started hassling me again with phone calls at 9PM at night having no regard for my private family life and I have threatened them with Harrasment Enforcement Action if they do not cease and desist from this behaviour.

 

Please if someone could help point me in the right direction for the schedule of charges and interest that I can claim then that would be excellent.

 

Thanks for all the help received so far on this long journey.

 

Dandy

[Buster78]

Hey Dandy,

I am claiming back my ppi from Lloyds also. I haven’t claimed bank charges yet so don’t know whether it is the same, but if you go to my thread here… http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/184074-payment-protection-cover-2.html#post2368560 PF gives the instructions for working out the interest. You’ll need to change the APR to the one Lloyds have been charging you. With regards to the statuary interest, I’ve read on here various rates. Some people say you claim 8%, which is what a court would award and others say claim the contractual rate…

Premium + contractual rate + statuary at contractual rate

Premium + contractual rate + statuary 8%

I would also make a log of all the harassment calls (date, time and name of person calling) and include it with your other documents.

I’m no expert but somebody else with more knowledge should be along shortly. Is the ppi on a loan or credit card? The more info you give, the more people will be able to help.

Good luck!

[dandy1764]

Hi there Buster,

 

thanks for the reply.

 

The PPI was on a Credit Card and I have gone through the last 10 months hassling them to try and get somewhere. I have now came to the conclusion that I should just get the court action lodged in court and stop trying to get them to cough up first....it's not there game.

 

 

I have logged all the calls with details...the annoying thing is the calls from India at 9pm while my kids are trying to sleep they keep calling and wake them....I will raise a court action if the persist with regards to Harrasment procedures...Ive had enough.

 

will check out the thread...not sure if I have filled in the schedule of charges correctly as it is the return of the Inusurance premiums Plus 8% interest plus Contractual interest.

 

All the very best for your help

 

Dandy

[pompeyfaith]

hiya Dandy you can go for compounded + compounded interest but u need to ask yourselve if this went to court would a judge agree

[pompeyfaith]

personally id go for premiums paid + compounded interest paid + stat interest at 8%

[Buster78]

Hey Dandy,

If they phone you again, as soon as you know it’s them I’d say that the call is being recorded and will be used as evidence of harassment and you are not prepared to discuss the matter over the phone. It’s a bluff but has worked for me in the past. I haven’t really had any problems with Lloyds, although they have reduced the limit on my card since sending my first letter, but that isn’t a problem.

What your next move is has to be your decision. If you go straight to court you wouldn’t be able to go to the FOS should the courts find in Lloyds favour. I think if you go to the FOS they might be able to help you with the harassment by telling them to back off. It would be worth phoning them to ask before you make a decision.

[dandy1764]

Hi there thanks for the advice PF. compunded Interest + stat interest.

 

Thanks again Buster, Ive been telling them Im Recording the calls for the last year or so since discovering this site and then realising if you play them at there own game they dont like it.

 

I have already submitted my complaint form to the FOS and I will still press ahead and raise a court action against Lloyds. If the FOS wont help due to the court action then thats fine.

 

Cheers Dandy

[pompeyfaith]

Thats it Dandy keep all avenues open to you so FOS first and then Court after if you get no joy from the FOS although they are upholding the majority of PPI complaints.

 

It is currently running at 89% of claims given to them.

 

Also remember the longer they take the more interest in your pocket as statutory interest is to date claim settled.

 

Regards

 

PF

[dandy1764]

Again sorry for sounding a bit dumb...but what happens to the overdraft interest on the account. I have left it off the schedule of charges at the moment.

 

I have used the compounded interest on the main calculator...Again do I take the figures and add 8% to the total sum or individually again. Little bit brain dead with it today.

 

I wrote to Lloyds TSB and copied the letters to every possible department. After I finish with the PPI nonsense I will be getting my bank charges back on this and on other bank accounts/credit cards. or at least try.

 

The bank sent me a letter the other week still charging the account that has been domrant for over two years and is wholly made up of charges now. Whats up with these people?

 

Onwards and upwards

NSD

 

Dandy

[Buster78]

Sorry Dandy, I didn’t know you had another thread, should have checked earlier. They’ve really been giving you hell haven’t they. I knew they employed underhanded tactics and think they’re above the law but it’s incredible how far they’ll go.

 

I’ve no idea about the over draft but the statuary interest needs to be added to the individual figures

Edit: Sorry, by individually I mean to the figures you got from the compounded interest calculator.

Edited September 14, 2009 by Buster78

[pompeyfaith]

As there is a court case ongoing at the moment re: abbey bank and others V the OFT which is currently being challenged in the house of lords any claim for bank charges will be stayed until the outcome of this very important case.

 

You need to do the claim for bank charges separately and do get you claim into the bank so that you will be one of the first to get paid out if the case goes in the consumers favour.

 

Regards

 

PF

[dandy1764]

Does the Hardship waiver not allow the banks to consider reclaim applications if the criteria is ,met?

 

And can you still reclaim unfair charges on credit cards and loans?

 

I have not been keeping up to date. ant pointers appreciated.

 

my Mrs thinks I am mad trying to read through all this info on this sitefor hours on end but to be honest it just makes you more deteremined to find an angle to fight the bullies.

 

Cheers people many thanks

 

Dandy

[pompeyfaith]

yes the bank waiver only applies to bank charges and yes if u can prove hardship that will help

[mangle101]

Dandy1764 - Could you let me know the address that you sent your initial letter of mis-selling to please.

[dandy1764]

Hi there,

 

I sent SAR and then sent the bank a letter think it was Andover office or Brighton, cant recall but they are now saying the Insurance Section at Newport SW are investigating my claims......In my eyes 8 months too late since my initial approach.

 

I will find out and let you know.

 

Dandy

[Buster78]

Customer Care,

Lloyds TSB Insurance,

Tredegar Park.

Newport,

South Wales,

NP10 8SB