hp pavilion dv9000 laptop

[craig8661]

just wondering we brought this laptop in jan 2008 in the pc world sales it is around 20 months old now but as people kno this laptop is well documented for the graphics card failing.

well its been slighty intermitant for the last 6 months but is getting worse and more oftern.

now i would say a laptop should in fair view be fit to last for 3 years whats peoples views on this.

also is it worth returning it to pc world under soga.

its well documented on the faults of this laptop.

hp wont admit to any one that its a well known fault.

even youtube has videos on how to slide paper onto the graphics chip to try to get it to work etc.

its the nvidea chip i belive it over heats do to bad setup in the laptop.

we paid over £500 for it.

my main laptop is a hpdv1474ea old as the ark and still runs perfect lol

[WelshMam2009]

I have an HP Pavillion (not a laptop) circa 18 months which keeps giving out a "No VGA Input" message.

 

Found out that this was a common problem and in my case, due to the Nividia graphics card.

 

I'm lucky in that my model has a spare VGA port which I've unblocked and now have to alter the monitor cable between the two as it seems an intermittent problem

 

I've even cleaned and reseated the chip but the problem persists.

 

I totally agree with you that these computers should not fail. In the past, I've only ever upgraded my machines due to technology advances. Am concerned as also have a new HP laptop which my daughter purchased for school work a month before I became aware of this problem.

 

If it was just my machine then I'd probably accept that it was the luck of the draw. However, as you say, I'm sure this is a specific problem with the chip!!

[craig8661]

when we brought ours it was a fairly new modle so google searches brought very little info up on them but now its page after page of grapics faults.

was in computer shop as well other day and low and behold same laptop in bits on the desk waiting for the graphics to be resolderd to the bored with no good prospect of a fix

[WelshMam2009]

when we brought ours it was a fairly new modle so google searches brought very little info up on them but now its page after page of grapics faults.

was in computer shop as well other day and low and behold same laptop in bits on the desk waiting for the graphics to be resolderd to the bored with no good prospect of a fix

 

I think HP are well aware of this fault and should have either recalled the affected computers or issued a new part.

 

I'd also like to know what consumer rights apply in this instance as I get the impression HP are unwilling to assist those customers who have contacted them thus far regarding the problem.

 

By the way, my daughter's new laptop does not have a Nividia card...merely coincidence I wonder??

[craig8661]

the problem was with the motherbords used was the graphics chip is solderd to the main bored so the whole motherbord has to be changed and would be costly to them hence i think thats why they didnt want to admit faults with them.