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    • Honestly you are all amazing on this site, thank you so much for your help and time. ill keep an eye out and only return when i receive a claim letter for sure also, i updated my address with amex and tsb before i even missed payments. the initial address was my family home but i dont reside there. to avoid a bombardment of letters there i have now updated my address, will they send all threats etc to the new address? Or old address?   do you reccomend i send both tsb and amex my update in address via a letter?
    • Your point 4 deals with that and puts them to strict proof .....but realistically they are not in a position to state that within their particulars they were not the creditor at the time of default but naturally assume the OC would have...so always worth challenging and if you get a DJ who knows his onions on the day may ask for further evidence from the OC internal accounts system. 
    • I see, shame, I think if a claim is 'someone was served' then proof of that should be mandatory. Appreciate your input into the WS whenever you get chance, thanks in advance
    • Paper trail off the original creditor often confirms the default and issue of a notice...not having or being able to disclose the actual copy or being able to produce a copy less so. Creditors are not compelled to keep copies of the actual default notice so you will in most cases get a reconstituted version but must contain accurate figures/dates/format.     .    
    • Including Default Notice Andy? Ok, I think this is the best I can do.. it all makes sense with references to their WS. They have included exhibits that dates don't match the WS about them, small but still.. if you're going to reference letters giving dates, then the exhibits should be correct, no? I know I redacted them too much, but one of the dates differs to the WS by a few months. IN THE ******** County Court Claim No. [***] BETWEEN: LC Asset 2 S.A.R.L CLAIMANT AND [***] DEFENDANT ************ _________________________ ________ WITNESS STATEMENT OF [***] _________________________ ________ I, [***], being the Defendant in this case will state as follows; I make this Witness Statement in support of my defence in this claim. 1. I understand that the claimant is an Assignee, a buyer of defunct or bad debts, which are bought on mass portfolios at a much-reduced cost to the amount claimed and which the original creditors have already written off as a capital loss and claimed against taxable income as confirmed in the claimant’s witness statement exhibit by way of the Deed of Assignment. As an assignee or creditor as defined in section 189 of the CCA this applies to this new requirement on assignment of rights. This means that when an assignee purchases debts (or otherwise acquires rights under a credit agreement) it also acquires certain obligations to the borrower including the duty to comply with CCA requirements (such as the rules on statements and notices and other post-contractual information). The assignee becomes the creditor under the agreement. This ensures that essential consumer protections under the CCA cannot be circumvented by assigning the debt to a third party. 2. The Claim relates to an alleged Credit Card agreement between the Defendant and Bank of Scotland plc. Save insofar of any admittance it is accepted that the Defendant has had contractual agreements with Bank of Scotland plc in the past, the Defendant is unaware as to what alleged debt the Claimant refers. 3. The Defendant requested a copy of the CCA on the 24/12/2022 along with the standard fee of £1.00 postal order, to which the defendant received a reply from the Claimant dated 06/02/2023. To this date, the Claimant has failed to disclose a valid agreement and proof as per their claim that this is enforceable, that Default Notice and Notice of Assignment were sent to and received by the Defendant, on which their claim relies. The Claimant is put to strict proof to verify and confirm that the exhibit *** is a true copy of the agreement and are the true Terms and Conditions as issued at the time of inception of the online application and execution of the agreement. 4. Point 3 is noted. The Claimant pleads that a default notice has been served upon the defendant as evidenced by Exhibit [***]. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 5. Point 6 is noted and disputed. The Defendant cannot recall ever having received the notice of assignment as evidenced in the exhibit marked ***. The claimant is put to strict proof to verify the service of the above in accordance with s136 and s196 Law of Property Act 1925. 6. Point 11 is noted and disputed. See 3. 7. Point 12 is noted, the Defendant doesn’t recall receiving contact where documentation is provided as per the Claimants obligations under CCA. In addition, the Claimant pleads letters were sent on dates given, yet those are not the letters evidenced in their exhibits *** 8. Point 13 is noted and denied. Claimant is put to strict proof to prove allegations. 9. The Claimant did not provide a true copy of the CCA in response to the Defendants request of 24/12/2022. The Claimant further claims that the documents are sufficient to pursue a Judgement and are therefore copies of original documents in their possession. Conclusion 10. Without the Claimant providing a valid true copy of the executed Credit agreement that complies with the CCA, the Claimant has no grounds on which to enforce this alleged debt. 11. The Defendant was not given ample evidence to prove the debt and therefore was not required to enter settlement negotiations. Should the debt be proved in the future, the Defendant is willing to enter such negotiations with the Claimant. On receipt of this claim I could not recall the precise details of the agreement or any debt and sought clarity from the claimant by way of a Section 78 request. The Claimant failed to comply. I can only assume as this was due to the Claimant not having any enforceable documentation and issuing a claim in hope of an undefended default judgment.   Statement of Truth I, ********, the Defendant, believe the facts stated within this Witness Statement to be true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in it’s truth. Signed: _________________________ _______ Dated: _____________________
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Central Debt Recovery Unit - Worthing


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Hi all,

 

I'm in need of some help and advise from anyone who may of dealt with these before?

I am n ow living abroad and have a debt wit HSBC and am aware now that CDRU are attached with them, however before i moved abroad i contacted HSBC and made them aware of my situation and was still willing to pay off my debt, however it would take some time to get settled in new said country and would only be contactable via email or phone, not post... They said thats not a problem and can easily be arranged. Since June i have received letters from CDRU and have since again explained situ to them, but do these people not read post or something, as now they're threatening me with 7 days to pay in full my debt or they'll send collectors round to my house, a house which is only a c/o address. I keep writing them and explaining my situ that i want to pay them but in smaller amounts but they dont acknowledge my letters and keep writing to my c/o address. I dont want to go via the bankrupscy route, but threatening me with ccj's and bailifs, they're starting to give me no choice.

 

HOW STUPID AND IGNORANT ARE THESE PEOPLE?????

 

Does anyone have any advise for a stressed out brit abroad.. :)

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Hi all,

 

I'm in need of some help and advise from anyone who may of dealt with these before?

I am n ow living abroad and have a debt wit HSBC and am aware now that CDRU are attached with them, however before i moved abroad i contacted HSBC and made them aware of my situation and was still willing to pay off my debt, however it would take some time to get settled in new said country and would only be contactable via email or phone, not post... They said thats not a problem and can easily be arranged. Since June i have received letters from CDRU and have since again explained situ to them, but do these people not read post or something, as now they're threatening me with 7 days to pay in full my debt or they'll send collectors round to my house, a house which is only a c/o address. I keep writing them and explaining my situ that i want to pay them but in smaller amounts but they dont acknowledge my letters and keep writing to my c/o address. I dont want to go via the bankrupscy route, but threatening me with ccj's and bailifs, they're starting to give me no choice.

 

HOW STUPID AND IGNORANT ARE THESE PEOPLE?????

 

Does anyone have any advise for a stressed out brit abroad.. :)

If you have moved abroad, then they will have trouble collecting. What country are you in at present?

 

I would write to them, advising that the person at the C\o address, has withdrawn permission for you to use it.

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Oh, and yes they are ignorant. They do not answer your letters specifically. Having said that, HSBC have been fairly responsive to letters in the past, but only if you go down the official complaints route. You have to get someone else involved at HSBC, rather than collections, who just follow a pre determined response format.

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METROPOLITAN COLLECTION SERVICES LIMITED – WHO ARE THEY?

 

INTRODUCTION

 

It is noted that many contributors have dealings with the above Debt Collection Company regarding Consumer Debts with HSBC Bank plc, therefore it may assist readers in establishing exactly who they are dealing with by considering the information contained in this posting which has been obtained from public records, and other published material, and which covers such topics as:

 

Metropolitan Collection Services Limited is part of HSBC Bank plc - Information

 

Central Debt Enforcement Agency is a trading name of Metropolitan Collection Services Limited - Information

 

HSBC Bank plc has £27,455.00 in unsatisfied County Court Judgments lodged against it - Information

 

“Financial Services Authority Fines HSBC Bank plc £100,000.00” – Article

 

It is understood from public information that Metropolitan Collection Services Limited (which has 5 other trading names) is a wholly owned subsidiary of HSBC Asset Finance (UK) Limited that is a wholly owned subsidiary of FTG Limited that is a wholly owned subsidiary of HSBC Bank plc that is a wholly owned subsidiary of HSBC Holdings plc (the ultimate owner of Metropolitan Collection Services Limited).

 

It is also understood that the Company Secretary of Metropolitan Collection Services Limited is the same for HSBC Asset Finance (UK) Limited and FTG Limited.

 

It is further understood that DG Solicitors is the practising name of solicitors employed by the HSBC Group.

 

Whether contact is from HSBC Bank plc, the Collections Department thereof, Metropolitan Collection Services Limited (and under any of the other 5 trading names) or DG Solicitors, in effect it appears as these matters remain in-house and are dealt with by staff employed by the HSBC Group.

 

INFORMATION

 

“HOLDING COMPANIES OF Metropolitan Collection Services Limited

 

Company name: HSBC HOLDINGS PLC

Relationship: Ultimate

Level of Ownership: 01

Country of Registration: United Kingdom

Company Registration: 00617987

 

Company name: HSBC BANK PLC

Relationship: Wholly Owned

Level of Ownership: 02

Country of Registration: United Kingdom

Company Registration: 00014259

 

Company name: FTG LIMITED

Relationship: Wholly Owned

Level of Ownership: 03

Country of Registration: United Kingdom

Company Registration: 01143819

 

Company name: HSBC ASSET FINANCE (UK) LIMITED

Relationship: Wholly Owned

Level of Ownership: 04

Country of Registration: United Kingdom

Company Registration: 00229341

 

SHAREHOLDERS OF Metropolitan Collection Services Limited

 

Name: HSBC ASSET FINANCE (UK) LIMITED

Shares: 2 ORDINARY £1 SHARES

Country of Registration: United Kingdom

Company Registration: 00229341

 

LINK TO COMPANIES HOUSE SEARCH: WebCHeck - Problems

 

NOTE: For £1 per document copies of company records can be downloaded i.e. Articles of Association, Filed Accounts, Annual Returns, List of Members etc.

 

INFORMATION

 

Public information held at the Information Commissioner’s Office indicates that METROPOLITAN COLLECTION SERVICES LIMITED is a Registered Data Controller (Registration No. “Z5518969”) and also trades under the following names:

 

“CENTRAL DEBT ENFORCEMENT AGENCY

 

PAYMENT SERVICES BUREAU

 

MAITLAND COLLECTIONS

 

FIVE WAYS RECOVERY SERVICES

 

BANCROFTS”

 

LINK TO Information Commissioners Office SEARCH (enter: “Z5518960” in the Registration Number Box): http://www.esd.informationcommission...d/DoSearch.asp

 

INFORMATION

 

The Registered Office address of:

 

METROPOLITAN COLLECTION SERVICES LIMITED

 

With Companies House (Registration No. 01475006) is:

 

56 St. James Road, Edgbaston, Birmingham, B15 1JL

 

As situated at the junction of St. James Road and Calthorpe Road (as shown with Royal Mail)

 

See Royal Mail Address / Post Code Finder http://www.royalmail.com/portal/rm

 

See Google Earth Google Earth which shows a small white building in the grounds of HSBC 12 Calthorpe Road, Edgbaston, Birmingham, B15 1RA (as shown with Royal Mail)

 

The Register of Members Address is: 8 Canada Square, London, E14 5HQ

 

INFORMATION

 

The Address of:

 

METROPOLITAN COLLECTION SERVICES LIMITED

 

With The Information Commissioner’s Office (Registration No. Z5518960) is

 

56 St. James Road, Edgbaston, Birmingham, B15 1QZ

 

As situated at the junction of Monument Road and Plough and Harrow Road (as shown with Royal Mail)

 

See Google Earth which shows a Royal Mail District Sorting Office.

 

INFORMATION

 

The address of:

 

HSBC Asset Finance

 

With Royal Mail is:

 

Forward Trust House, 12 Calthorpe Road, Edgbaston, Birmingham, B15 1QZ

 

See Google Earth which shows HSBC 12 Calthorpe Road, Edgbaston, Birmingham, B15 1RA

 

INFORMATION

 

The Registered Office Address of:

 

HSBC Asset Finance (UK) Limited

 

With Companies House (Registration No. 00229341) is:

 

8 Canada Square, London, E14 5HQ the same as with The Information Commissioner’s Office (Registration No. Z5518102).

 

However, other public information shows a Trading Address for HSBC Asset Finance (UK) Limited of: PO Box 362, Edgbaston, Birmingham, B15 1QZ

 

INFORMATION

 

The Address of:

 

DG SOLICITORS

 

With The Information Commissioner’s Office (Registration No. Z574180X) is:

 

2nd Floor, 12 Calthorpe Road, Edgbaston, Birmingham, West Midlands, B15 1QZ

 

As situated at the junction of Monument Road and Plough and Harrow Road

 

See Google Earth which shows a Royal Mail District Sorting Office.

 

INFORMATION

 

The Head Office Address of:

 

DG SOLICITORS

 

With The Law Society is:

 

HSBC 12 Calthorpe Road, Edgbaston, Birmingham, B15 1RA

 

INFORMATION

 

Public information as at 23/04/07 indicates that apparently “HSBC Bank plc” has £27,455.00 in unsatisfied County Court Judgments lodged against it.

 

COUNTY COURT JUDGMENT (CCJ) SEARCH FOR:

 

HSBC HOLDINGS PLC

 

There have been no CCJs lodged against this company in the last 72 months”

 

COUNTY COURT JUDGMENT (CCJ) SEARCH FOR:

 

HSBC BANK PLC

 

Total Number of CCJs in last 72 months =19

 

Total Value of CCJs (GBP) in last 72 months = £34,567.00

 

Total Number of Unsatisfied CCJs in last 72 months = 14

 

Total Value of Unsatisfied CCJs (GBP) in last 72 months = £27,455.00

 

Total Number of Satisfied CCJs in last 72 months = 5

 

Total Value of Satisfied CCJs (GBP) in last 72 months = £7,121.00”

 

COUNTY COURT JUDGMENT (CCJ) SEARCH FOR:

 

FTG LIMITED

 

Total Number of CCJs in last 72 months = 1

 

Total Value of CCJs (GBP) in last 72 months = £2,082.00

 

Total Number of Unsatisfied CCJs in last 72 months = 1”

 

COUNTY COURT JUDGMENT (CCJ) SEARCH FOR:

 

HSBC ASSET FINANCE (UK) LIMITED

 

There have been no CCJs lodged against this company in the last 72 months”

 

COUNTY COURT JUDGMENT (CCJ) SEARCH FOR:

 

METROPOLITAN COLLECTION SERVICES LIMITED

 

There have been no CCJs lodged against this company in the last 72 months”

 

LINK TO REGISTRY TRUST LTD:

RTL Home

 

INFORMATION

 

FINANCIAL SERVICES AUTHORITY FINES “HSBC BANK PLC” £100,000.00

 

“On 14 December 2005, the FSA imposed a financial penalty of £100,000 on HSBC Bank plc ("HSBC") for failing to take reasonable steps to ensure the accuracy of transaction reports it made to the FSA from December 2002 until August 2005. In failing to ensure the accuracy of its transaction reports, HSBC breached SUP 15.61R of the FSA Rules.”

 

LINK TO FSO FINAL NOTICE: http://www.fsa.gov.uk/pubs/final/hsbc_14dec05.pdf

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Hi all,

 

I'm in need of some help and advise from anyone who may of dealt with these before?

I am n ow living abroad and have a debt wit HSBC and am aware now that CDRU are attached with them, however before i moved abroad i contacted HSBC and made them aware of my situation and was still willing to pay off my debt, however it would take some time to get settled in new said country and would only be contactable via email or phone, not post... They said thats not a problem and can easily be arranged. Since June i have received letters from CDRU and have since again explained situ to them, but do these people not read post or something, as now they're threatening me with 7 days to pay in full my debt or they'll send collectors round to my house, a house which is only a c/o address. I keep writing them and explaining my situ that i want to pay them but in smaller amounts but they dont acknowledge my letters and keep writing to my c/o address. I dont want to go via the bankrupscy route, but threatening me with ccj's and bailifs, they're starting to give me no choice.

 

HOW STUPID AND IGNORANT ARE THESE PEOPLE?????

 

Does anyone have any advise for a stressed out brit abroad.. :)

If you feel agrieved enough, you could request your agreement.

 

HSBC Bank plc

Credit Card Services

8 Canada Square

London

E14 5HQ

xxxxxxxxxx 2009.

Dear Sir/Madam

 

Re account no xxxxxxxxxxxxxxxxx

 

With reference to the alleged debt to your company, this letter is a formal request of true copy of a signed and dated credit agreement for the above account number, under the terms and conditions of section 78(1) of the CCA act 1974. I enclose the statutory maximum fee of £1.00

 

I expect you to comply fully and properly with this request, within the statutory time limit.

I enclose a postal order no xxxxxxxxxx in the sum of £1.00, which is the statutory fee. Note that these funds are not to be used for any other purpose.

 

If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee.

 

I look forward to hearing from you.

 

Yours faithfully

 

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I think i might of posted half of what i was writing, so apologies if i did, this damn laptop.. grrr

I now live in Kuwait and explained to them t hat there is no postal system here, other than if you get parcels or things sent to work or po box address's which i have neither, the only part of the letters they have acknowledged conveniently enough is the c/o address and c

hose to ignore the rest.

 

So, if they were to request it to go to court, what can the courts do? I am willing to pay and have said in writing many times this fact just not the amounts that HSBC were asking as it was too high for me, surely if i'm willing to pay they cant issue a ccj against me? Actually, let them request me to go to court, if they pay my airfair, maybe i get a free trip home.. LOL

 

In the letters i state my email and phone numbers here, as i know the first phone call will be long winded and i told them i'm not prepared to pay for international call charges and for them to call me, arnt they the ones breaking any rules by not contacting me and not respecting my wishes... Are these people really not human.. LOL

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