Tiscali ripping me off too but I'm not even their customer now!

[Westminster Abi]

Tiscali, and now their debt collector, are chasing me for hundreds of pounds of broadband fees to date. But...I cut the service with them in February 2007 - two and a half years ago!

 

I then went with BT. I actually sent them proof of the fact I switched supplier the first time I received a letter from them.

 

They wrote back to say that wasn't enough!!! I had to get a personal letter written from them.

 

A PERSONAL letter from BT??!?!? Forget it. But forget it anyway because I am spending no more of my time on all this (well, apart from wasting time now, and probably your time too).

 

Any suggestions on how to proceed? Local trading standards office said they would mail adviceguide but then just posted me out some irrelevant booklets on returning stuff to shops.

 

Thanks!

[dx100uk]

you coluld fire off the deny any debt letter

or it could just be that you've gotten yourself on a phishing list.

i take tisc only tried for a month or two back in 2007 and since then its been quiet?

 

if so, TBH i'd just ignore it, there is nothing they can do to you.

 

if you reply, you might justget a marker against the debt as to a mug responded then it will be fwded to the next dca inline.

 

hth

 

dx

[Conniff]

You don't have to prove anything, just send them a put up or shut up letter telling them as they are demanding money, they 'have' to prove you owe it and until such time as they can do that, you will enter into no further correspondence with them.

 

I did this for a friend and so know it works. Don't be tempted to request an sar etc; you don't have to spend any money on anything except that final stamp.

 

While your at it, include 'any implied permission that you can use or pass my personal data to another party is withdrawn'.

[littlefatbudha]

I had the same problem, with them and their bloody call centres !!

Did you get the MAC code from them, if so tell them otherwise you couldnt swap providers !