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    • no i meant the email from parcel2go which email address did they send it from and who signed it off (whos name is at the bottom)
    • I understand confusion with this thread.  I tried to keep threads separate because there have been so many angles.    But a team member merged them all.  This is why it's hard to keep track. This forum exists to help little people fight injustice - however big or small.  Im here to try get a decent resolution. Not to give in to the ' big boys'. My "matter' became complicated 'matters' simply because a lender refused to sell a property. What can I say?  I'll try in a nutshell to give an overview: There's a long lease property. I originally bought it short lease with a s.146 on it from original freeholder.  I had no concerns. So lender should have been able to sell a well-maintained lovely long lease property.  The property was great. The issue is not the property.  Economy, sdlt increases, elections, brexit, covid, interest hikes etc didn't help.  The issue is simple - the lender wanted to keep it.    Before repo I offered to clear my loan.  I was a bit short and lender refused.  They said (recorded) they thought the property was worth much more and they were happy to keep accruing interest (in their benefit) until it reached a point where they felt they could repo and still easily quickly sell to get their £s back.  This was a mistake.  The market was (and is) tough.   2y later the lender ceo bid the same sum to buy the property for himself. He'd rejected higher offers in the intervening period whilst accruing interest. I had the property under offer to a fantastic niche buyer but lender rushed to repo and buyer got spooked and walked.  It had taken a long time to find such a lucrative buyer.  A sale which would have resulted in £s and another asset for me. Post repo lender had 1 offer immediately.  But dragged out the process for >1y - allegedly trying to get other offers. But disclosure shows there was only one valid buyer. Lender appointed receiver (after 4 months) - simply to try acquire the freehold.  He used his powers as receiver to use me, as leaseholder, to serve notice on freeholders.  Legally that failed. Meanwhile lender failed to secure property - and squatters got in (3 times).  And they failed to maintain it.  So freeholders served a dilapidations notice (external) - on me as leaseholder (cc-ed to lender).   (That's how it works legally) I don't own the freehold.  But I am a trustee and have to do right by the freeholders.  This is where matters got/ get complicated.  And probably lose most caggers.   Lawyers got involved for the freeholders to firstly void the receiver enfranchisement notice. Secondly, to serve the dilapidations notice.  The lack of maintenance was in breach of lease and had to be served to protect fh asset. The lender did no repairs. They said a buyer would undertake them. Which was probably correct. If they had sold. After 1y lender finally agreed to sell to the 1st offeror and contracts went with lawyers.  Within 1 month lender reneged.  Lender tried to suggest buyer walked. Evidence shows he/ his lawyers continued trying to exchange (cash) for 4 months.  Evidence shows lender and receiver strategy had been to renege and for ceo to take control.   I still think that's their plan. Lender then stupidly chose to pretty much bulldoze the property.  Other stuff was going on in the background. After repo I was in touch by phone and email and lender knew post got to me.   Despite this, after about 10 months (before and then during covid), they deliberately sent SDs and eventually a B petition to an incorrect address and an obscure small court.  They never served me properly.  (In hindsight I understand they hoped to get a backdoor B - so they could keep the property that way.)  Eventually the random court told them to email me by way of service.  At this point their ruse to make me B failed.  I got a lawyer (friend paid). The B petition was struck out. They’d failed to include the property as an asset. They were in breach of insolvency rules. Simultaneously the receiver again appointed lawyers to act on my behalf as leaseholder. This time to serve notice on the freeholders for a lease extension.  He had hoped to try and vary the strict lease. Evidence shows the already long length of lease wasn't an issue.  The lender obviously hoped to get round their lack of permission to do works (which they were already doing) by hoping to remove the strict clauses that prevent leaseholder doing alterations.   The extension created a new legal angle for me to deal with.  I had to act as trustee for freeholders against me as leaseholder/ the receiver.  Inconsistencies and incompetence by receiver lawyers dragged this out 3y.  It still isn't properly resolved.  Meanwhile - going back to the the works the lender undertook. The works were consciously in breach of lease.  The lender hadn't remedied the breaches listed in the dilapidations notice.  They destroyed the property.  The trustees compiled all evidence.  The freeholders lawyers then served a forfeiture notice. This notice started a different legal battle. I was acting for the freeholders against what the lender had done on my behalf as leaseholder.  This legal battle took 3y to resolve. The simple exit would have been for lender to sell. A simple agreement to remedy the breaches and recompense the freeholders in compensation - and there's have been clean title to sell.  That option was proposed to them.   This happened by way of mediation for all parties 2y ago.  A resolution option was put forward and in principle agreed.  But immediately after the lender lawyers failed to engage.  A hard lesson to learn - mediation cannot be referred to in court. It's considered w/o prejudice. The steps they took have made no difference to their ability to sell the property.  Almost 3y since they finished works they still haven't sold. ** ** I followed up some leads myself.  A qualified cash buyer offered me a substantial sum.  The lender and receiver both refused it.   I found another offer in disclosure.  6 months later someone had apparently offered a substantial sum via an agent.  The receiver again rejected it.  The problem of course was that the agent had inflated the market price to get the business. But no-one was or is ever going to offer their list price.  Yet the receiver wanted/wants to hold out for the list price.  Which means 1y later not only has it not sold - disclosure shows few viewings and zero interest.  It's transparently over-priced.  And tarnished. For those asking why I don't give up - I couldn't/ can't.  Firstly I have fiduciary duties as a trustee. Secondly, legal advice indicates I (as leaseholder) could succeed with a large compensation claim v the lender.  Also - I started a claim v my old lawyer and the firm immediately reimbursed some £s. That was encouraging.  And a sign to continue.  So I'm going for compensation.  I had finance in place (via friend) to do a deal and take the property back off the lender - and that lawyer messed up bad.   He should have done a deal.  Instead further years have been wasted.   Maybe I only get back my lost savings - but that will be a result.   If I can add some kind of complaint/ claim v the receiver's conscious impropriety I will do so.   I have been left with nothing - so fighting for something is worth it. The lender wants to talk re a form of settlement.  Similar to my proposal 2y ago.  I have a pretty clear idea of what that means to me.  This is exactly why I do not give up.  And why I continue to ask for snippets of advice/ pointers on cag.  
    • It was all my own work based on my previous emails to P2G which Bank has seen.
    • I was referring to #415 where you wrote "I was forced to try to sell - and couldn't." . And nearer the start in #79 .. "I couldn't sell.  I had an incredibly valuable asset. Huge equity.  But the interest accrued / the property market suffered and I couldn't find a buyer even at a level just to clear the debt." In #194 you said you'd tried to sell for four years.  The reason for these points is that a lot of the claims against for example your surveyor, solicitor, broker, the lender and now the receiver are mainly founded in a belief that they should have been able to do something but did not. Things that might seem self evident to you but not necessarily to others. Pressing these claims may well need a bit more hard evidence, rather than an appeal to common sense. Can you show evidence of similar properties, with similar freehold issues, selling readily? And solid reasons why the lender should have been able to sell when you couldn't.
    • You can use a family's address.   The only caveat is for the final hearing you'd need to be there in person   HOWEVER i'd expect them to pay if its only £200 because costs of attending will be higher than that
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Do I have to take Newlyn to court to sort this out?


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Hello

A call today, after nothing for months, had me shaking and crying all over again about this - which is ridiculous. So I want to get it finished with and resolved.

 

The details of how this situation came about are in the thread at http://www.consumeractiongroup.co.uk/forum/bailiffs-sheriff-officers/179346-levy-fee-charged-car.html

 

Basically, I owed the council business rates, they sent in the bailiffs who put a levy on my car on their second visit. I immediately sorted out an arrangement to pay, and did so. The bailiffs however added a van fee of just over £200, which I am refusing to pay. With tomtubby's help and others here I know what they can and cannot charge, and paid those fees. But I made my payments to the bailiff so they kept the full amount of their fees and did not pay the council in full.

 

I took this all up with the council, send copies of exactly what is legally allowed, but they don't want to know and refuse to acknowledge that their bailiffs have charged illegally.

 

But what now? I have moved, am now single with 2 young kids (irrelevant, but it makes a difference to how scared I can get, somehow), and today just one call has me quaking and worried that they will arrive and just take my car or break in - I know they cannot, but they don't do "legal" obviously, so they just might - and I am afraid of that.

 

Do I take Newlyn to court? Or the council? Does anyone have experience of this stage, or can you suggest who can help me with this as I really want to move on with life and not be afraid (my choice, I know, but goodness these guys are such bullies - even I am afraid of them).

 

Thanks for any guidance.

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well Ive read your other thread and i think its time for a form 4 complaint

 

below was posted by tomtubby i would say this is your next course of action

 

 

My comment is made on the basis of experience of the many cases that are being made to the Courts which are being rejecting on the basis that a Form 4 is the wrong course of action as the company should have first been given the opportunity to correct any mistakes.

 

A Form 4 Complaint is a serious matter and if the court agrees that the complaint is serious enough he can ultimately take away the bailiffs certificate which will lead to him being unemployed and this is possibly why some courts consider that the compliant should first be taken up with the bailiff company.

 

For the collection of council tax, if a person is "aggrieved" at a levy made by the bailiff, Regulation 46 of the Council Tax (Administration and Enforcement) Regs 1992 provide that an application should be made to the MAGISTRATES COURT .

 

The following is a TEMPLATE of such a complaint and in all cases that we have advised on, it is recommended that a copy is sent to the LOCAL AUTHORITY and the bailiff company before being sent to the Magistrates Court.

 

Any questions, please post back...

 

 

Mr Jo Blogs

1, High Street

Anytow

Post Code.

 

The Chief Clerk[/font]

xxxx Magistrates Court[/font]

 

 

 

Date:

 

Dear Sir/Madam

 

Council Ref: xxxxxx[/font]

 

I am writing to request that you issue a Summons against xxxxxxx Council by virtue of Regulation 46 Council Tax (Administration and Enforcement) Regs 1992 as a matter of urgency.

 

 

 

I am aggrieved by the levy carried out by Mr Smith of ABC Certificated Bailiffs on (enter date) for the following reason:

  • The bailiff visited my premises and he has provided a Notice of Seizure of Goods & Inventory advising me that he has levied against a vehicle that was outside/on the drive of my home.
  • This vehicle is not owned by me. I do not know the owner of the vehicle and it would appear that the bailiff has assumed that this is my car because it was parked close to my home.
  • The bailiff in seizing this vehicle, has charged me a levy fee of £50 together with an enforcment fee of £150 and I am advised that unless I pay the amount of the Laibility Order of £xxx together with the charges associated with this levy, that the bailiff will be attending at my property to remove this vheilce to satisy my council tax arreas and in addition I will also be liable for further charges for "attending to remove" and I could also be in position of being personally liable to the owner of the vehicle.
  • I have written to the bailiff company and the local authority concerning this levy but my complaints have been ignored.

I trust that this information will be sufficient and please do not hesitate to contact me if you require any further information.

Yours faithfully

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Thank you - I will do just that, though am tempted to just send it in as I've sent a number of letters to both Newlyn and the council and they dismiss what I say

 

It helps to understand the next step - thanks again.

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Hello

A call today, after nothing for months, had me shaking and crying all over again about this - which is ridiculous. So I want to get it finished with and resolved.

 

The details of how this situation came about are in the thread at http://www.consumeractiongroup.co.uk/forum/bailiffs-sheriff-officers/179346-levy-fee-charged-car.html

 

Basically, I owed the council business rates, they sent in the bailiffs who put a levy on my car on their second visit. I immediately sorted out an arrangement to pay, and did so. The bailiffs however added a van fee of just over £200, which I am refusing to pay. With tomtubby's help and others here I know what they can and cannot charge, and paid those fees. But I made my payments to the bailiff so they kept the full amount of their fees and did not pay the council in full.

 

I took this all up with the council, send copies of exactly what is legally allowed, but they don't want to know and refuse to acknowledge that their bailiffs have charged illegally.

 

But what now? I have moved, am now single with 2 young kids (irrelevant, but it makes a difference to how scared I can get, somehow), and today just one call has me quaking and worried that they will arrive and just take my car or break in - I know they cannot, but they don't do "legal" obviously, so they just might - and I am afraid of that.

 

Do I take Newlyn to court? Or the council? Does anyone have experience of this stage, or can you suggest who can help me with this as I really want to move on with life and not be afraid (my choice, I know, but goodness these guys are such bullies - even I am afraid of them).

 

Thanks for any guidance.

 

You may be better off in paying newlyns what they want and then issuing a form 4 and also a small claim against them. This way you will be gauranteed further peace.

So whats cooking today ?

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I don't trust that I'd get it back though. I appreciate that this really ought to be the course of action - but a spare £200 is not really on just now - I'd have to borrow it.

 

It's ridiculous that I don't trust that the legal system will do and uphold the law. I'm expecting them to say that they did turn up with a van and that the fee is a reasonable one - I really think that is what will happen - but it's wrong - but I am sure that the court will believe the bailiff and not me - because that is what it boils down to in the end, I suppose. When the council "sided" with their bailiff, I was shocked as it's very clear and I'd been very calm and factual about it all - but still I refuse to just pay them - it's wrong.

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I don't trust that I'd get it back though. I appreciate that this really ought to be the course of action - but a spare £200 is not really on just now - I'd have to borrow it.

 

It's ridiculous that I don't trust that the legal system will do and uphold the law. I'm expecting them to say that they did turn up with a van and that the fee is a reasonable one - I really think that is what will happen - but it's wrong - but I am sure that the court will believe the bailiff and not me - because that is what it boils down to in the end, I suppose. When the council "sided" with their bailiff, I was shocked as it's very clear and I'd been very calm and factual about it all - but still I refuse to just pay them - it's wrong.

 

Look at it from their point. They will not want to get involved in a court hearing and end up explaining to a judge how there charges are calculated. This is gauranteed. Especially when the judge asks them questions which they do not want to answer. If you loose you can then post up the transcript of the hearing here. They wouldnt want that at any cost.

So whats cooking today ?

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Speaking from experience, the council don't give a damn. They side with the bailiffs, and wipe their hands of you. Put a form 4 complaint in and make a stand. Do not let this company get away with it. I have a complaint currently going to the courts in November for a hearing and for Newlyn to explain their reasoning for exactly the same thing as you. It is a drawn out process (as I chose to stick with a particular judge), however, Newlyn are back pedalling all the way and grovelling to the court, ad it's great to see. About time they had a share of it!

 

Tomtubby is an absolute godsend and will advise you accordinlgy should you wish to take it further. If you pm me the name of the attending bailiff I will let you know if this is the same one I am complaining about!

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Thanks k1mmie - it helps to hear that. Will PM you - though the bailiffs have changed - the first one was reasonable, but then it was passed earlier this year to a real bully - but then the call this week was someone different again (didn't get his name, but have his number and will find out). The thing is it's Newlyn that need to get their house in order (I can hear the nationwide laughter at the idea of a bailiff agency doing that - hush now - one day...) - reckon they tell their bailiffs to do what they want and don't train them properly.

 

tomtubby was brilliant in helping me get to the information but think she's too busy just now - can't get hold of her. she must get inundated, sadly - and when this is all sorted I want to do something to support her so that there's more help available - not sure how, but something - I get so very angry that less stubborn people or those in worse situations probably just pay when they are being bullied into it. (steps off soapbox)

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Well I will do the form 4, send it to them first (and copy in the council) and give them a few days to respond (but not many) and then go for it.

 

Will update here too.

 

Thank you all so much - this forum is vital for helping people know what's right and what's not.

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Newlyn will put a report in response to your complaint. They will lie an bend the truth as much as they think they can get away with. Keep any evidence to hand as proof, you will need it. If you want the contact details at the court and the judge I am using, please PM me, as they have been brilliant! Good luck.

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Newlyn will put a report in response to your complaint. They will lie an bend the truth as much as they think they can get away with. Keep any evidence to hand as proof, you will need it. If you want the contact details at the court and the judge I am using, please PM me, as they have been brilliant! Good luck.

 

 

good glad your doing OK with this

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  • 2 weeks later...

Right then - form 4 completed and on its way to Newlyn first, copy to council and then to the court on Thursday of next week.

 

Goodness this is draining and taking far too much of my time away from the business and the kids, but has to be done. Will update again next week in case useful for others.

 

Thanks again for your support here.

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A word of warning though to you all who challenge these idiots. I have a hearing date, but out of the blue last night Newlyn bailiffs turned up at my house, and clamped my car and put lovely big stickers over the windscreen/windows. They demanded the balance of last years council tax (with their charges still added on even though we are going to court over this), I told them I did not have it, that I hadm ade regular payments to the council. They said that the council had not agreed an arrangement and that they would be seizing my car today unless I paid up. I said I couldn't that we were only in receipt of JSA. He said well coming tomorrow. Sure enough this morning 11.30am they took the car.

 

I have never had a levy on this vehicle, they told me they had a court warrant and left only a Newlyn Damage report sheet. It looks exactly like the sheet they give you at a car hire company with a picture of your car, and marks down any bumps, etc. The only thing giving this away are the words is normal print saying Parking Enforcement Vehicle Removal sheet. It does say the client is the council.

I have no prices, no mention where they have taken the car, NOTHING!!!

 

I think this is a vendetta from Newlyn and the council have no balls, instead they are doing whatever Newlyn ask them to do.

 

 

Not a happy person. Had sold the car on ebay prior to this! I have to tell the buyer that I can't complete the sale now.

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OK - thanks for this heads up. I think I'd better be careful - I do have a garage that I can empty and use, and get a second padlock for it if necessary.

I've paid off all of the council debt although Newlyn have not passed all of those to the council and have taken that as payment of their fees - so not sure where that stands. I suppose if I'm that scared I need to just pay the fees and then fight it out through the court. I copied the council who said they'd get Newlyn's take on it all (they said that before and then still did not refer to the legalities of such situations).

Oh I don't know - I'd be buggered without the car - big time. And as they have my new address I will be surprised if they don't come round, to be honest.

This really is so wrong.

/rant

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Actually I think I need help fighting this. tomtubby is not answering my emails so does anyone know of someone else they'd recommend? Or is the consensus that I should just pay up and then fight it?

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I had an old email address for Tomtubby - that's the reason I could not reach her - phew! Thanks k1mmie - Hallowitch indeed has also been helpful. Won't it be great when these nightmares are done with!

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Oh dear, k1mmie - will keep you updated on this. The latest today is a letter from Newlyn stating that the issue is back with the council and not with them any more. Also they are adamant that the fee charges for business rates are not the same as for council tax. I will check once again with the sources and then send off the form 4. I want this sorted once and for all, so will also confront the council about this too as of course their records will show an outstanding balance still - Newlyn having kept the £200 odd for their illegal fees. Their letter was very detailed and they state that if I take it to court they will fight it all the way. Will post more as I know it so that it can help as many of us as possible.

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Good luck with this and if you want any contact details at the court please PM me. It may drag out but I am sure if the same judge gets all these complaints in will not go in their favour.

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