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    • threads merged  please keep to one thread per issue.   dx  
    • read it proprly.. it doesn't say WILL anything and original creditors don't do court as they don't want the judge delving into their business model nor the bad publicity.   as for the FOS you just have to let it run. yours is a very short time since yo put it into them typically it always takes 6-9mts normally before they move on anything though they usually send you an ACK they have the complaint.        
    • Since the last post on this thread I have sent a complaint to the FOS but have not heard anything from them as yet either, I'm guessing they're rather snowed under and on reduced staff so no real surprise.   Still had nothing approaching help from lending stream but today they emailed me default notices for the loans, again demanding I phone them and pay up in full or they will begin court proceedings.   Any advice as to how I should proceed please?
    • Hi,   I received two PCNs in October 2019 from Havering Council. All the below applies to both PCNs, as the correspondences were at the same time:   Fast forward to February 2020, I file witness statements on grounds that I made representations within 28 days but did not receive a rejection notice.   The TEC cancelled charges.   Havering write to me asking for supporting evidence of representations that I made.   I email them screenshots with timestamps of the representations.   In early March Havering reply to me by email 'confirming receipt of email and both cases are now on hold pending an investigation. Please allow time for a full response to be sent.'   Fast forward to 18th June Havering write to me the attached:  Havering Charge Certificate.pdf   Now, it seems as though the sender of this letter is not up to date with both cases and is unaware of the TEC's decisions, as well as the email correspondence.   My questions are, 1) What should I do next? and 2) Is there a way to use their misstep to avoid paying for the PCN entirely?   Thank you.
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Hi :)

 

We recently left a rented property that we had for the past 2 years approx. The deposit is held in a TDS and the letting agent/landlord has just advised us that they are retaining the deposit.

 

Whilst I accept that there has been some damage because i have 4 teenage daughters so pretty unaviodable I would like to find out where I stand and what I do regards the dilapadation list I have been given.

 

First thing that I would like to ask is that I was never invited to the check out, this took place between the LA and the LL and I wonder if there is a requirement that the tenant should be invited?

 

Secondly, the list I have been provided with is as follows ( with my observations):

 

1. Property needs cleaning not left in satisfactory condition. (pretty ambiguous..my wife and 4 daughters spent all day cleaning the place so what specifically needs cleaning?)

 

2. Decor in front room damaged (Accepted..there was approx 6" x 6" of wallpaper damaged by computer chair)

 

3. Bed left in bedroom (Accepted..this was a fairly new bed and we assumed the LL might be able to make use of it rather than dump it..obviously not the case)

 

4. Carpet from loft left in outside store needs cleaning in order to reinstate (Carpet was in very poor condition in the first place that was the reason it was replaced)

 

5. Several holes in brickwork to accom additional aerial cables - brickwork needs repointing ( I ahd these professionally fitted and to be honest I would have thought the LL would want to keep them - not the case however but how much brickwork needs repointing? )

 

6. Glass to bathroom needs replacing (Accepted)

 

It goes on to say that quotes are being arranged for the work required. My questions are as follows:

 

I am a builder by trade so could do most of the things required.

I can easily get rid of the bed in my own van.

Why should I pay for a carpet to be cleaned that was in a poor condition in the first place?

Should I now formulate a letter to the letting agents stating all of the above?

What are the procedures for this when the deposit is held in a TDS, are there timescales involved for the LA to get quotes etc and for me to reply to them?

 

I would be happy for any comments, observations,criticisms that anyone has. I just hope it all makes sense :)

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Hi :)

 

I am a builder by trade so could do most of the things required.They should have been done before you left the property. The landlord has no obligation to let you return to correct matters yourself (although they may do if you ask).

 

I can easily get rid of the bed in my own van. You should have confirmed that they wanted the bed before leaving it and if they didnt, removed it before you returned the property. You could offer to remove it but they dont have to accept.

Why should I pay for a carpet to be cleaned that was in a poor condition in the first place? Did you get permission to remove it?

Should I now formulate a letter to the letting agents stating all of the above? You can offer your services of course. I notethat you accept responsibility for the majority of the items anyway.

What are the procedures for this when the deposit is held in a TDS, are there timescales involved for the LA to get quotes etc and for me to reply to them? Log on to the relevant TDS website and have a look at submitting a dispute. While I doubt you will win a dispute on any of the items listed, you may get the costs to rectify reduced.

 

I would be happy for any comments, observations,criticisms that anyone has. I just hope it all makes sense :)

 

Good luck!!

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