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    • Northmonk forget what I said about your Notice to Hirer being the best I have seen . Though it  still may be  it is not good enough to comply with PoFA. Before looking at the NTH, we can look at the original Notice to Keeper. That is not compliant. First the period of parking as sated on their PCN is not actually the period of parking but a misstatement  since it is only the arrival and departure times of your vehicle. The parking period  is exactly that -ie the time youwere actually parked in a parking spot.  If you have to drive around to find a place to park the act of driving means that you couldn't have been parked at the same time. Likewise when you left the parking place and drove to the exit that could not be describes as parking either. So the first fail is  failing to specify the parking period. Section9 [2][a] In S9[2][f] the Act states  (ii)the creditor does not know both the name of the driver and a current address for service for the driver, the creditor will (if all the applicable conditions under this Schedule are met) have the right to recover from the keeper so much of that amount as remains unpaid; Your PCN fails to mention the words in parentheses despite Section 9 [2]starting by saying "The notice must—..." As the Notice to Keeper fails to comply with the Act,  it follows that the Notice to Hirer cannot be pursued as they couldn't get the NTH compliant. Even if the the NTH was adjudged  as not  being affected by the non compliance of the NTK, the Notice to Hirer is itself not compliant with the Act. Once again the PCN fails to get the parking period correct. That alone is enough to have the claim dismissed as the PCN fails to comply with PoFA. Second S14 [5] states " (5)The notice to Hirer must— (a)inform the hirer that by virtue of this paragraph any unpaid parking charges (being parking charges specified in the notice to keeper) may be recovered from the hirer; ON their NTH , NPE claim "The driver of the above vehicle is liable ........" when the driver is not liable at all, only the hirer is liable. The driver and the hirer may be different people, but with a NTH, only the hirer is liable so to demand the driver pay the charge  fails to comply with PoFA and so the NPE claim must fail. I seem to remember that you have confirmed you received a copy of the original PCN sent to  the Hire company plus copies of the contract you have with the Hire company and the agreement that you are responsible for breaches of the Law etc. If not then you can add those fails too.
    • Weaknesses in some banks' security measures for online and mobile banking could leave customers more exposed to scammers, new data from Which? reveals.View the full article
    • I understand what you mean. But consider that part of the problem, and the frustration of those trying to help, is the way that questions are asked without context and without straight facts. A lot of effort was wasted discussing as a consumer issue before it was mentioned that the property was BTL. I don't think we have your history with this property. Were you the freehold owner prior to this split? Did you buy the leasehold of one half? From a family member? How was that funded (earlier loan?). How long ago was it split? Have either of the leasehold halves changed hands since? I'm wondering if the split and the leashold/freehold arrangements were set up in a way that was OK when everyone was everyone was connected. But a way that makes the leasehold virtually unsaleable to an unrelated party.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Voluntry termination problems- please help!


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My sorry story starts in 2000 when i bought a Vauxhall Vectra (N plate)

After major problems ranging from an engine replacement, gearbox, radiator, heater matrix, brake discs and electrical problems to write a book about I decided that i'd paid enough for this bad egg and realised that i could voluntry terminate so i did.

 

I paid £400 for the payments to date (2003) and they told me that would be that.

 

I put the car on my friends drive as i couldn't bear to look at it and the tax was ending, it sat there for approx 6 months. In this time the finance company (on-line finance- yeah right) sent out a member of the AA to inspect the car to see if it was roadworthy before it went to auction. I washed the car and valeted the interior and checked the oil and water and replaced 2 tyres. Mr AA came out and started to point out 'paintless dents' and stonechips on the bonnet and some 2 weeks later i recieved a bill for £650 which needed to be paid before the car could be handed back. I was horrified!!

 

I pointed out that the car was some 4-5 years old when i bought it and that these paintless dents etc where on the car when i bought it but still they wanted the money.

 

So, i stood my ground and went to trading standards and they said that they agreed but said that i needed to talk to the finance company further, since then i have had 3 solicitors on the case from them demanding the money in full (i gave them the car back in 2003)

 

A new company now wants to claim this money from me but as far as i'm concerned i have paid all i will be paying and this claim that they have is out of order.

 

Can anyone help? similar situation? as i'm in a right old pickle and they are pressing quite heavilly on me and my bank balance.

 

I have photo evidence of everything if you would like to see.

 

Please Help!

Who says you don't get anythin for sittin on ya bum?;-)

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The law states only that you must take 'reasonable care' of the goods. Anybody would expect a 10 year old car to have a few dents & scrapes so I would suggest writing them a final letter refusing to pay anything else quoting the 'reasonable care' bit out of the CCA and tell them you'll see them in court.

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  • 2 months later...

Hi

 

Im having probs with the loverly welcome also grrrrr...:mad:

 

after a so called inspection i recieved a letter saying i owed money for repairs,

also like you i explained they were there when we got it, but guess wot??? they didnt care,

 

A week later some guy came to collect it and i got talking to him he said he delt with alot of welcomes unhappy customers lol.. when i mentioned the repairs he laughed i was intrigued by this but he said carnt say... but he hinted very heavly to read the paper he had left me..

 

I descovered the car was infact going onto an auction... cheeky fookers!!!:eek:

 

I consulted a solicitor who said:- I should defend the charges as they were there before and i would be willing to swear on oath in court that they were there when i got it, and of course welcome couldnt say the same cos they wasnt there lol.. He also said seen as the car was going to auction and they didnt bother repairing them they couldnt charge me for repairs lol

 

 

Still having probs with them but im smilling as they took me to court and never bothered to turn up so the judge threw it straight out lollol :)

 

(you watch i bet i get a letter in post in the next couple of days):(

life is like a box of chocolates!! ya never know wot ya going to get!!!

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I had a problem with welcome at the same time as you. I am now going through the FLA who have taken up my complaint on my behalf. You can read all about it in my own thread in this section.

 

Welcome it seems will try every trick in the book to do something in to their advantage. It is about time they got a piece of their own medicine!

 

I found out after a year of complaining that Welcome do have thier own complaint division but it is difficult to find out the contact No. and they are not that much help as they will do anything to help themselves instead of helping you.

Welcome car finance - Won 19/10/06

Barclays - Offered 48% said no

Next step - moneyclaim

Barclaycard - your next

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  • 4 weeks later...

On your contract at the back it should state an amount 2/3rds once you have paid this you can take the car to there shop and leave it out side as long as you have advised of this in writing and in have advised DVLA of the change over you could also enclose a copy of the contract and a copy of the letter advising Welcome of the date that you will be handing it back. You could always get an independant assesor to value your car which is what a court would do anyway.

 

Then dont ask thier persmission to hand it back you just do it. they will not take it back they dont want it either, welcome will do anything not to let you go.

 

and 2000 was a bad year for cars anyway:rolleyes: if you get what i mean.

 

Customers have had calls form police regarding cars that have been taken back to Welcome and resold a year later. The company is a joke, dont be affraid of them.

 

They have had you on the run long enough, it may be worth just investing a bit of cash in a one off sitting with a solicitor and get a letter out then, see how far they run.

 

Welcome finance in court:rolleyes: for a car sold in 2000 nah dont think so.

 

:)

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