This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

brilliant, thanks very much!!

yes, ive sent the lba letter 5 days ago

which one?#

Do i write to them again and tell them that its unacceptable and tell them they have xx days remaining?

Got a letter today after sending 'shabbey' my refund amount letter and it says they are to investigate the charges and this may take 4 weeks, is this acceptable or shall i go further? Please help.

My sorry story starts in 2000 when i bought a Vauxhall Vectra (N plate) After major problems ranging from an engine replacement, gearbox, radiator, heater matrix, brake discs and electrical problems to write a book about I decided that i'd paid enough for this bad egg and realised that i could voluntry terminate so i did. I paid £400 for the payments to date (2003) and they told me that would be that. I put the car on my friends drive as i couldn't bear to look at it and the tax was ending, it sat there for approx 6 months. In this time the finance company (on-line finance- yeah right) sent out a member of the AA to inspect the car to see if it was roadworthy before it went to auction. I washed the car and valeted the interior and checked the oil and water and replaced 2 tyres. Mr AA came out and started to point out 'paintless dents' and stonechips on the bonnet and some 2 weeks later i recieved a bill for £650 which needed to be paid before the car could be handed back. I was horrified!! I pointed out that the car was some 4-5 years old when i bought it and that these paintless dents etc where on the car when i bought it but still they wanted the money. So, i stood my ground and went to trading standards and they said that they agreed but said that i needed to talk to the finance company further, since then i have had 3 solicitors on the case from them demanding the money in full (i gave them the car back in 2003) A new company now wants to claim this money from me but as far as i'm concerned i have paid all i will be paying and this claim that they have is out of order. Can anyone help? similar situation? as i'm in a right old pickle and they are pressing quite heavilly on me and my bank balance. I have photo evidence of everything if you would like to see. Please Help!

I have 2 accounts with the abbey (both vastly in overdraft due to charged) I sent off the Dpa request 48 days ago and recieved the classic 13 mths statements and the microfich arguement with the promise of this info in the future? I wait........ The problem i have is that over the years the problems that i've had with abbey have been dealt with paying the overdrafts back to them @ £10 weekly until the account was cleared but whilst this was happening on no.1 account they raised my overdraft in no.2 account to £850 then after losing my job at christmas and dealing with christmas and trying to find another noticing that my wages were no longer going in dropped my agreed overdraft to £500 thus crippling me and the charges then started again. Now in July the balance is well over £1000 and they are having a field day with me on a monthly basis..... Tommorrow i will send them a Section 7 – Data Protection Act 1998 letter and hope that i get a bit closer to getting somewhere, if anyone has any further advice on this matter please send it to me as i feel like im going mad.

Im confused (not hard) I'd like to get the ball rolling but I'm not sure which address to send the cheque and dpa notice, please help:confused: :confused: