Advice needed on my Credit cards please

[ricky_uk1]

well today i got a strange reply from capital one about my SAR

http://img153.yfrog.com/img153/5021/capitalonereplytosar122.jpg

page 2 is just the price of calls if you phone them

 

now i just checked my SAR that was sent to them

and my account number is correct.

i even got my wife to check and if she says its right then its right lol

now to the part about not finding an account at my address pmsl thats a funny line.

 

so whats my next step do i resend the SAR or what.

 

thanks in advance

[IdaInFife]

Muppets!!

 

did you use a cc number as the account number?

 

Thank you for the letter dated xx/xx/xx regarding my subject access request .

 

You state that you cannot locate any account details for me with the details I provded.

 

I note that you have sent statements and correspondence containing sensitive private information to me at same address as that detailed in my SAR request. If you are concerned that you are corresponding with the incorrect person I wonder why you have not verified the information before.

 

Also please note the account number I supplied has been on all the above correspondance.

 

As you are aware, disclosing data without adequate checks of identity is contrary to the 7th principal of data protection, listed in schedule 1 of the Data protection Act 1998. The time to confirm my identity was before you sent your first threat letter.

 

My request for a SAR was received by yourselves on xx/xx/2009 and the 40 days for your compliance will expire on xx/xx/2009.

 

Please now comply with your legal obligation without further delay

[ricky_uk1]

Hi Ida, once again thanks for the swift reply

 

yes i used that number on every letter i sent them in the past and all .

as you will notice on prevuios posts (scans edited i know)they have replied to me using that account/card number

 

i shall forward the reply onto them and see what the reply with lol

 

thanks again

[ricky_uk1]

well as of today i have still had nothing back from capital one

so im sure by now that there 40 days is well up in the air

or is it 40 working days = 8 weeks ???

mayber there stalling because i want my ppi back lol

 

 

some other news on the barlclys front though

i had a letter from calder financial today demanding payment

 

http://img51.imageshack.us/img51/7847/calderfinancialedited.jpg

 

any advice on which letter to send these muppets

 

once again thanks in advance Ricky

Edited March 7, 2010 by ricky_uk1

[IdaInFife]

re sar:

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/129-data-protection-act-non-compliance-template-letters-

 

template 3 but its up to you re court or you can make a complaint to the ICO.

 

re barclays - do you have another thread for this one? do you have the DN?

[ricky_uk1]

re sar:

 

http://www.consumerforums.com/resources/templates-library/48-bank-templates/129-data-protection-act-non-compliance-template-letters-

 

template 3 but its up to you re court or you can make a complaint to the ICO.

 

re barclays - do you have another thread for this one? do you have the DN?

 

 

i kept all my cards in one thread so as to make it easier

all previous letters are posted on page 1 of the post

not that there has been many.post 1 post 23 and 28 of this thread is the last i got from them

and whats DN? sorry for my ignorace

Edited March 7, 2010 by ricky_uk1

[ricky_uk1]

as for calder financial which is best letter to send those muppets if muppets is the right word.

bearing in mind that barcalys have sent me nothing but a copy of there T&Cs which they seem to think is what they are required to send me.

 

maybe its time to start the complaints to TS and the OFT about barclays since they obviously seem to have a problem with conforming to there legal requirements

 

once again all comments and help are most appreciated

[ricky_uk1]

A small update ojn the Cap One issue

i sent the the letter from template 3 as you said ida

but still no reply !!!

 

maybe they just dont want my money lol

i also wanted to check up on the ppi that i have been paying for the last 10 years to Cap One which im sure would clear my outstanding bill.

but if i cant get the information that i have requested and indeed PAID for then what chance have i got ..

[ricky_uk1]

a new letter from another company that Barclays must use arrived today

nothing much differant from any other letter except this ones from a scottish company

 

 

here is the letter

http://img502.imageshack.us/img502/446/debtmanagersltd.jpg

 

any advice on which letter i should post off to these idiots

remembering that barclays have never ever produced a signed copy of my aggreement as layed out by the consumer credit act

 

thanks in advance

[ricky_uk1]

Re: my SAR that was sent to Capital one one 25th January 2010

as you will be aware todays date is now 22nd march 2010 and i still have had nothing from Captial one except a letter saying they cant find anything with my name or address that has an account with them

 

so whats the next step

and if they say i dont have an account themn why is there a company contacting me every day from 8am in the morning about it

 

 

please please help

[ricky_uk1]

anyone offer any further advice on my last 4 posts please

[IdaInFife]

hiya,

 

to be honest i have tried to go back in your thread to see what stage you were with barclays and gave up.

 

its too confusing can you keep this one for cap one and give a quick rundown on where you are now and start a new thread for barclays

 

ida x

[ricky_uk1]

hiya,

 

to be honest i have tried to go back in your thread to see what stage you were with barclays and gave up.

 

its too confusing can you keep this one for cap one and give a quick rundown on where you are now and start a new thread for barclays

 

ida x

 

 

Hi Ida

sure i will create a new thread for barclays no problem

thanks