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    • Hi all! I've now had a "final notification letter" through from ECP. I assume I should continue to ignore this, but is there likely any action I need to take? Do you need to see a copy of the letter? Thanks
    • Please will you upload the defence in a PDF format document
    • Afternoon All - after 3 weeks of silence, this morning I received an email from HMCTS advising that P2G have rejected my claim. Decide whether to proceed Parcel2Go.com has rejected your claim. You need to decide whether to proceed with the claim. You need to respond before 4pm on 25 June 2024. Your claim won’t continue if you don’t respond by then. This is their ‘defence’ Their defence Why they disagree with the claim When choosing a service on the Defendants website, the Claimant chose to book their order with Evri and selected to take out £20 parcel protection which comes with the service. On the first page of the booking process, the Claimant entered the value of £265 for the contents and was offered parcel protection for loss or damages against their goods for £13.99 + VAT. The Claimant selected no, which then produced a pop up which explained 'We strongly recommend that you protect the full value of your item(s).' however, the Claimant still did not take this protection out and instead continued with the booking process. At the end of the booking process, the Claimant was offered this again which was refused and the Claimant continued with the booking by accepting the terms and conditions which re-iterates the information provided in the booking process. The parcel was sent, however, seems to be delayed in transit. The parcel finally started to track again, however, when delivered the parcel was empty with no contents. As such, the claim was re-opened and attempted to be settled for the £20 protection taken out in the booking process. This was refused by the Claimant as they felt they should be paid the full amount of the value entered when booking. Unfortunately, due to the refusal of the parcel protection in the booking process the Defendant is not liable to settle the claim to the value and only to the parcel protection taken out. The Defendant shall rely on the Terms and Conditions of carriage in particular section 9. The Defendant understands that the contents have not be handled with due care and attention, which is not being disputed, however, they are disputing the amount they are liable to. They have requested mediation, I’m sure not least to drag the case out even longer, but I can see no benefit to me in this and so shall reject it. As ever, I’d welcome your thoughts guys. g59   
    • I doubt HMCTS holds any data on whether arrests by AEAs required police assistance.  They couldn't or wouldn't provide data on how many of warrants issued were successfully executed - just the number issued!  In my experience, arrest warrants whether with or without bail are [surprisingly] carried out with little or no fuss.  I think it's about how you treat people - a little respect and courtesy goes a long way. If you treat people badly they will react the same way. Occasions when police are called to assist are not common and, having undertaken or managed many thousands of these over the years, I can only recall a handful of occasions when police assistance was necessary. On one occasion, many years ago, I arrested and transported a man from Hampshire to Bristol prison on a committal warrant. It was just me and he was no problem. I didn't know the Bristol area (pre Sat Nav) and he was kind enough to provide directions - seems he knew the prison.  One young chap on another committal warrant jumped out of his back window and I had to chase him across several garden fences.  When he gave up (we were both knackered) I agreed to drive by his girlfriend's house to say farewell for a while.  I gave them a few moments and he was fine. The most difficult are breach warrants but mainly in locating the defendant as they don't want to go back to prison - can't blame them.  These were always dealt with by the police until the Access to Justice Act transferred responsibility from them to the magistrates' courts. The fact was the police did not actively pursue them and generally only executed them when they arrested someone for something else and found they had a breach warrant outstanding.  Hence the transfer of responsibility.
    • thats down to mcol making that option available for you to select, you cant force it. typically if there are known processing delays at northants bulk it will be atleast 14 days later if not more.
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Hi all i recieved a letter last week from this ****, i rang them today to see what it was about gave them ref no. and security Qs, turns out to relate to a RBS credit card from 1998ish last action 2001 not been in contact since then according to them.

Any way didnt acknoledge debt on phone but just said that it would be statute barred any way, she said that because i didnt give RBS a forwarding address this isnt the case, is this right? do i have to tell them if i move?

Also she said if this is the case i should write to them stating the fact it is statute barred.

What do you think?

 

ataxidriver64

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Send them this

 

Dear Cretins

 

Acc/Ref No

 

You have contacted us regarding the account with the above reference number, which you claim is owed by ourselves.

 

We would point out that under the Limitation Act 1980 Section 5 “an action founded on simple contract shall not be brought after the expiration of six years from the date on which the cause of action accrued.”

 

We would also point out that the OFT say under their Debt Collection Guidance on statute barred debt that “it is unfair to pursue the debt if the debtor has heard nothing from the creditor during the relevant limitation period”.

 

The last payment of this alleged debt was made over six years ago and no further acknowledgement or payment has been made since that time. Unless you can provide evidence of payment or written contact from us in the relevant period under Section 5 of the Limitation Act, we suggest that you are no longer able to take any court action against us to recover the alleged amount claimed.

 

The OFT Debt Collection Guidance states further that “continuing to press for payment after a debtor has stated that they will not be paying a debt because it is statute barred could lead to a prosecution under the onsumer Protection from Unfair Trading Regulations 2008

 

We await your written confirmation that this matter is now closed and that no further contact will be made concerning the above account after that last letter.

 

We look forward to your reply.

 

Yours faithfully

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I wouldnt bother writing to them or phoning them quite frankly.

Just report them to the authorities like i said.

 

It makes the complaint better Mr Ton though if you have told the Kilmarnock Cowboys in writing that the debt is Statute Barred

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Hi thanks i wont bother contacting them again, i will just report them, I have some current debt to sort so cant be bothered with SB debt, but i will lodge a complaint with the OFT, i will just wait and see if anything else comes from them as now i have confirmed my address to them.

 

thanks

 

ataxidriver64

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It makes the complaint better Mr Ton though if you have told the Kilmarnock Cowboys in writing that the debt is Statute Barred

Didnt see this before my last post, does make sense to send SB letter, better grounds to complain if they continue persuing it

 

ataxidriver64

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It makes the complaint better Mr Ton though if you have told the Kilmarnock Cowboys in writing that the debt is Statute Barred

 

I second that. Write to them first and if they come back to you, contact the OFT.

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Hi i have done the letter using the SB template, and will be posting it today, would it be better to send it signed for so i know they have recieved it, i will also let you all know what response i get off them.

 

thanks

 

ataxidriver64

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I personally wouldnt waste my time writing to them.(its your choice on that)

You'll just get the usual nonsense off them in return.

They know full well its statute barred.

They are powerless without going through the county courts 1st, everyone knows that...so i would just rather report to the usual authorities & let MH whistle in the wind quite frankly.

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I personally wouldnt waste my time writing to them.(its your choice on that)

You'll just get the usual nonsense off them in return.

They know full well its statute barred.

They are powerless without going through the county courts 1st, everyone knows that...so i would just rather report to the usual authorities & let MH whistle in the wind quite frankly.

 

Normally I agree with you but I feel in this case its better to tell Muck Hall in writing. After all they are under scrutiny from the OFT so another documented complaint against them will add to the already bulging file. They can deny phone calls but not recorded delivery letters.

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The OFT would not consider a complaint about a DCA/creditor pursuing a statute barred debt unless the alleged debtor has in fact made a written declaration stating that it was statute barred. See the conditions imposed on MH

The OFT has barred it from pursuing debts that have been disputed in writing or that are too old to be enforced and has threatened to hit the firm with a £50,000 fine and loss of its licence if it breaks this ban.
Edited by cerberusalert
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The OFT would not consider a complaint about a DCA/creditor pursuing a statute barred debt unless the alleged creditor has in fact made a written declaration stating that it was statute barred. See the conditions imposed on MH

 

Excellent point :)

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