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Hi and where do I begin?


pxb
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Well, I have been registered here for a while and I must say, the more I read, the more confused I am!! :p

 

I don't know what the current situation is with regard to making claims (I'm a bit late at joining the bandwagon!) so can anyone help me out with where to start and indeed whether it is worth submitting a claim to Natwest? I have just been charged £200 in the last 2 days for unpaid items which has put me over my overdraft limit and thus is incurring more charges... There have been more charges over the years so I would like to hit them for all of them if I can! :rolleyes:

 

I have been searching all morning, including the banks own terms and conditions, to find out what the maximum amount they can charge in a calendar month is but can't find it anywhere :mad: Of course, speaking to the bank gets me nowhere :mad:

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What you need to do is send a SAR to find out the total charges that there are on your account that leter can be found here http://www.consumerforums.com/resources/templates-library/48-bank-templates/110--data-protection-act-1998-subject-access-request-.html

 

the bank has 40 days to comply with the request once you have them its a case of going through them and finding all the charges :)

 

saint

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Thank you... how far back can I go? Is it 6 years or am I plucking that figure out of thin air LOL...

 

Also, should I consider opening an account somewhere else whilst I am dealing with this (keeping the Natwest one open of course)...

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